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Best Western Gwinnett Center Hotel

2.5 star property
Duluth hotel in Gwinnett Place area

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Photo gallery for Best Western Gwinnett Center Hotel

Lobby
Exterior
Lobby
Business centre
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
3670 Shackleford Rd, Duluth, GA, 30096
  • Gwinnett Place Mall
    ‪17 min walk‬
  • Sugarloaf Mills
    ‪5 min drive‬
  • Gas South Arena
    ‪6 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Duluth

Gwinnett Place stay.Within a 15-minute walk of this Gwinnett Place hotel, you'll find Gwinnett International Farmers Market and Jeju Sauna. Pirate's Cove and Pirates Cove Adventure Golf are also within 2 miles (3 km).

What's nearby

  • Jeju Sauna - 13 min walk - 1.1 km
  • Gwinnett Place Mall - 17 min walk - 1.5 km
  • Sugarloaf Mills - 5 min drive - 7.4 km
  • Medieval Times - 5 min drive - 6.7 km
  • Gas South Arena - 6 min drive - 8.4 km

Getting around

  • Atlanta Peachtree Station - 21 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 50 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Bahama Breeze - ‬5 min walk
  • ‪Georgia Diner - ‬7 min walk
  • ‪Sonesta Gwinnett Place Atlanta - ‬7 min walk

About this property

Best Western Gwinnett Center Hotel

Duluth hotel in Gwinnett Place area
Best Western Gwinnett Center Hotel offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Gwinnett Center Hotel. Self parking is free.

This Duluth hotel is smoke free.

  • 68 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Best Western Gwinnett Center Hotel offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed from Labor Day weekend to Memorial Day weekend.

Renovations and closures

The property will be renovating from July 8 2025 to July 24 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This hotel requires payment by credit card prior to arrival equal to the 1st night of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • The seasonal pool will open May 26 and close September 01.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gwinnett Center Hotel.

Property is also known as

Holiday Inn Express Atlanta-Gwinnett Place
Holiday Inn Express Atlanta-Gwinnett Place Duluth
Holiday Inn Express Atlanta-Gwinnett Place Hotel
Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
Best Western Gwinnett Center Hotel Duluth
Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Duluth
Best Western Gwinnett Center
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Best Western Gwinnett Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Disliked: Cleanliness
I chose this hotel because I said it was very clean. Yet I had to kill 2 cockroaches. I get the goosebumps just thinking about it.
Stayed 1 night in May 2025

8/10 Good

JOEL, Lynnwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Kyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

DOLORES

Stayed 1 night in May 2025

10/10 Excellent

Johnna, Grovetown

Liked: Staff & service, amenities, property conditions & facilities
It is convenient to many unique restaurants from many areas of the world. Also grocery stores with products from all over the world. The property is older but the room was clean and the breakfast very adequate. The evening desk clerk was a kind well dressed older gentleman who made me feel welcomed.
Stayed 1 night in May 2025

8/10 Good

Berhanu

Stayed 1 night in May 2025

10/10 Excellent

Lijo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and courteous staff at the hotel.
Stayed 2 nights in May 2025

4/10 Poor

Jeremy, Corner Brook

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked knowing would be a cheaper option but advertised as pool included. Pool is closed, room was damp mildew smell.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tony

Stayed 4 nights in Mar 2025

10/10 Excellent

Byung Y

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

Linh

Stayed 1 night in Apr 2025

10/10 Excellent

Shelton, Port St Lucie

Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again! Chloe was on-duty at the front desk when we arrived and departed. She was super friendly and made us feel welcomed right away! All employees we encountered during our stay greeted us with a smile. We stayed on a Friday night and attended a concert at the Gas South Arena which was a short drive from the hotel. We returned late at night and felt very safe walking across the parking lot to the hotel entrance. Breakfast buffet was tasty with a nice variety of hot & cold food items. Coffee was good and always available in the lobby as well as a dispenser with refreshing fruit-infused water. The hotel room was clean, comfortable, and quiet. The shampoo/soap products smelled nice. There is an iron/ironing board in the room that we used. Both were clean & in good working order. The hotel has interior hallways and is smoke-free. The property & standard 2 double room pictures on Travelocity were accurate. The price was right too!
Stayed 1 night in Apr 2025

10/10 Excellent

Belkis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Woo Hyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 2 nights in Apr 2025

10/10 Excellent

Jong

Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Mar 2025

4/10 Poor

Hyemin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t understand why this hotel has such a high rating. I booked it solely because of the high score, but my family—even the kids—felt uneasy staying here. The hotel is run-down and too old, with mold in several places in the bathroom. The fridge was noisy and disrupted my sleep. The only positive aspect was the friendly staff. However, I don’t recommend this hotel, especially for a family trip.
Stayed 2 nights in Mar 2025

6/10 Okay

Ivy

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Haeran

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jinhyeuk

Stayed 1 night in Mar 2025

2/10 Terrible

janice

Stayed 1 night in Mar 2025

8/10 Good

Jong

Stayed 2 nights in Feb 2025