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Best Western Plus Hotel & Conference Center

2.5-star property
5625 O'Donnell Street, Baltimore, MD 1-855-887-0424
3.9 out of 5
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See all 28 travelocity Reviews

"Clean and easy to get to. Staff was friendly and helpful. Downfall was pool was closed. " More

By a verified traveller on Sun 11 Jun 2023

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Hotel Description

Hotel near Baltimore Cruise Terminal in Baltimore

Medford stay

Your stay at this Medford hotel places you within 2 miles (3 km) of Johns Hopkins Bayview Medical Center and Canton Waterfront Park. Johns Hopkins Bayview Medical Center Headache Center and Patapsco River are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $146* Per night/room 12 May - 13 May

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Hotel & Conference Center ratings based on 28 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Hotel & Conference Center

Everyone (10) Couples (3) Family (11)
5 out of 5

Posted by , from BURLINGTON on 30 Dec. 2022

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5 out of 5
Nice & clean

Posted by , from gwynn oak on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Iryna Galushko, Executive Assistant

Dear Ms. Monica,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be nice and clean during your recent stay.Maintaining a clean and welcoming environment for our guests is a top priority for us, and it's always rewarding to hear when we succeed in providing a comfortable experience.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,

4 out of 5
Clean and easy to get to. Staff was friendly and helpful. Downfall was pool was closed.

Posted by on 11 Jun. 2023

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Comment from Hotel Management

14 Jun. 2023 by Iryna Galushko, Executive Assistant

Dear Ms. Michele,Thank you for the score regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.

4 out of 5

Posted by on 22 May 2023

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Comment from Hotel Management

24 May 2023 by Iryna Galushko, Executive Assistant

Dear Mr. Ronald,Thank you for the score regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.

3 out of 5

Posted by on 15 Nov. 2022

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4 out of 5

Posted by on 20 Jun. 2022

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5 out of 5
If I could have rated this Best Western Plus on a 10 point scale over all, I would give them a 20!! The staff everywhere was friendly, helpful and over all wonderful. Check in was easy, as was the check out. Everywhere we went in the hotel was clean and fresh. The food was the BEST we've eaten while on our trip. Great job, Best Western!!!

Posted by on 16 Jun. 2022

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3 out of 5
Overall greasy feel. Diesel fumes from nearby truck super station, cautions about CO2 poisoning, the dirty tub, and sticky sheets really set the atmosphere.

Posted by on 30 May 2022

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2 out of 5
There was a comedy event being held in the hotel and all of the parking spaces were taken in close proximity to the hotel. I had to park a far distance from the hotel. The hotel parking section should have been roped off or monitored so that the hotel guests received priority parking.

Posted by , from Hyattsville on 24 Apr. 2022

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1 out of 5

Posted by on 16 Apr. 2022

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About the Best Western Plus Hotel & Conference Center

Location 5625 O'Donnell Street, Baltimore, MD 21224

Property Features

Best Western Plus Hotel & Conference Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 24004 square feet (2230 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel & Conference Center. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Baltimore hotel.

  • 175 guestrooms or units
  • 10 levels
  • 24004 sq ft of conference space
  • 2230 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Baltimore Penn Station (9.3 km / 5.8 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Hotel & Conference Center offers 175 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Tradewinds - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Best Western Plus Hotel & Conference Center offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Children stay free 12
  • Pets cannot be left unattended
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are not compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Baltimore
  • Best Western Plus Hotel Baltimore
  • Baltimore Best Western
  • Best Western Baltimore
  • Best Western Hotel Baltimore
  • Best Western Plus Hotel And Conference Center
  • Best Western Plus Hotel Conference Center
  • Best Plus & Conference Center
  • Best Western Plus Hotel & Conference Center Hotel
  • Best Western Plus Hotel & Conference Center Baltimore
  • Best Western Plus Hotel & Conference Center Hotel Baltimore

You should know

  • Pool access available from 10 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.