6/10 Okay
Sara
Travelled with family
Oct 17, 2025
We booked the King Jacuzzi room for 3 nights. Jacuzzi was dirty and nasty stuff was coming out of jets and there was a crack in the floor of the tub. We reported to the night person and he said to check with the morning staff which we did. Robert said basically he could not move us as no rooms available but would have housekeeper and maintenance take care of it which was not done on day 2. Reported again and on day 3 housekeeper came in made bed traded towels but I still could see scum in the jets. Customer service lacked friendliness. Carpets in main halls were dirty and stained. The bed was comfortable but no couch or chair except table chair to sit and watch TV. Food was ok for breakfast but some healthy options like fresh fruit or some sugar free options on jam.
Sara
Stayed 3 nights in Oct 2025




























