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4-star hotel near Buffalo Niagara Convention Center
Heart of Buffalo
Within a 15-minute walk of this Allentown hotel, you'll find Buffalo Niagara Convention Center and Shea's Performing Arts Center. Also, Roswell Park Cancer Institute is within half a mile (1 km) and KeyBank Center is within 2 miles (3 km).
Free perks
This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy freebies like continental breakfast and an area shuttle
Free Internet, LED TVs
The 28 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include Frette Italian sheets, coffee/tea makers, and LED TVs with digital channels.
The Mansion On Delaware Ave ratings based on 6 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Mansion On Delaware Ave
Everyone (4)Couples (1)
5 out of 5
Posted by a verified traveller on 29 Dec. 2019
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Comment from Hotel Management
31 Dec. 2019
by Jen Noble
Thank you for your wonderful review
5 out of 5
Excellent service! Especially the help yourself bar & shuttle around Buffalo. Perfect place to stay in this delightful city.
Posted by a verified traveller on 15 Dec. 2019
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Comment from Hotel Management
19 Dec. 2019
by Jen Noble
Thank youfor your feedback. We are delighed that you experienced our wonderful amenities. Our honor bar and Chaufferred Land Rover services are some of our most popular guest amenities. The Butler services and complimentary breakfast table make the entire experience at The Mansion on Delaware Avenue a truly wonderful experience all of our guests enjoy.
5 out of 5
very unique building. excellent service. conveniently located.
Posted by a verified traveller on 18 Jan. 2019
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Comment from Hotel Management
19 Jan. 2019
by Jevon H.
Thank you for your review. We're glad to here you enjoyed your Mansion experience!
2 out of 5
This experience was a bummer
Pros:The actual building is beautiful.
Cons:Interior design. A better user experience is most necessary.
Location:Nice location on Delaware Ave., not far from the newly reborn downtown.
The Mansion is a beautiful building, has a fantastic reception area, foyer and lounge, but that's about it. The rooms (we had two, as the heat was set to 86 degrees in the first one and we moved) are small, noisy, poorly designed and just stupid when it comes to practical things. To charge my phone I had to unplug a lamp. Our "spa shower" dribbled hot water. The oversized sink takes up most of the vanity and there is no place for two people to put their things. The closet was shallow with four hangers–two of which were for the complimentary bathrobes. There was hardly any shelf or dresser space to put clothing; but there was a very deep, chrome and glass desk that got in the way of everything else. The overall room design not only has no relationship to the rest of the building, but shows bad 80's interior design. If you do stay, insist on a room off the main floor otherwise you'll be put out back, through a meeting room and out an exit door to this crummy annex area. I was expecting a great experience. This was a huge, expensive bummer and a black eye for a city that is trying so hard to rebound and thrive. C'mon, Mansion. You can do better. You owe it to Buffalo.
Posted by Mark, from Chicago on 18 Apr. 2017
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5 out of 5
Excellent.
Quiet but classy. The staff is at your beck and call.
Posted by Business travel, from G on 24 Mar. 2015
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5 out of 5
Rating mis-match
While booking a room through travel agency, I noticed your rating is terrily misleading.
\n
\nNot only do I believe this hotel is at least a 4.5 rating according to your criteria but, so do others including top notch travel reviewers. First AAA ranks this at the top. Next Zagat ranked this hotel as the best of the best for service in North America.
\n
\nThe hotels trophy wall boasts these and counless more.
\n
\nIn short - real butelrs care for you. The hotel is stylish not trendy. And the historical structure and art are to marvel.
\n
\nEnjoy - Buffalo more when you stay at the Mansion.
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly The Mansion On Delaware Ave. A free area shuttle within 3 mi is available. Free valet parking is available. This 4-star Buffalo hotel is smoke free.
1 building
28 guestrooms or units
3 levels
Built in 1867
Continental breakfast (free)
Bar or lounge
Manager's reception (free)
Business center (24 hours)
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Newspapers in lobby (free)
Fireplace in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Free area shuttle
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Train station: Buffalo-Exchange Street Station (2.4 km / 1.5 mi)
Metro station: Allen-Medical Campus Station (0.8 km / 0.5 mi)
Property shuttles: Free area shuttle within 3 mi
Parking: Free valet parking
Room Amenities
The Mansion On Delaware Ave offers 28 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
In-room dining (24 hours)
LED television
Digital channels
Premium channels
Coffee maker
Frette Italian linens
Hypo-allergenic bedding
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Long distance calls (free)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Bathrobes
Designer toiletries
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free continental breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Late night fare is available from 24-hour room service.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history and complete a health declaration.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No rollaway/extra beds available
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Credit card pre-authorization
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Hotel Names
Delaware Mansion
Mansion Delaware
Mansion Delaware Ave
Mansion Delaware Ave Buffalo
Mansion Delaware Ave Hotel
Mansion Delaware Ave Hotel Buffalo
Mansion On Delaware Avenue Buffalo
The Mansion On Delaware Avenue Hotel Buffalo
The Mansion On Delaware Ave Hotel
The Mansion On Delaware Ave Buffalo
The Mansion On Delaware Ave Hotel Buffalo
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
