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"A true family resort. Swimming, boating and fishing in the gorgeous lake Champlain. A variety of accommodations from large hotel rooms to private co ... " More

By a verified traveller on Fri 10 Aug 2018

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Hotel Description

3.5-star beachfront hotel near Lake Champlain

On the beach

Stay at this Vergennes hotel and you'll be within half a mile (1 km) of Lake Champlain and 2 miles (3 km) of Button Bay State Park. Vergennes Opera House is within 9 miles (15 km) and Crown Point State Historic Site is within 16 miles (25 km).

18-hole golf course

This historic hotel features a golf course, a nightclub, and a marina. Relax beachside with sun loungers and cool off with a drink at the beach bar. There's fun for all ages with a children's club and a playground, and families will appreciate the onsite laundry facilities.

Free WiFi

The 147 guestrooms offer free WiFi, coffee/tea makers, and hair dryers. Phones, ironing boards, and free toiletries are also available.

Room (Main Lodge Guest)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$270* Per night/room 28 Jun. - 29 Jun.

Standard Cottage, 2 Bedrooms

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Cottage, 2 Bedrooms, Lake View

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Studio, Lake View (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Cottage, 3 Bedrooms, Lake View

Bed Count 1 Twin Bed Maximum Occupancy 8 Max

Standard Cottage, 2 Bedrooms

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Basin Harbor ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Basin Harbor

Everyone (2) Family (1)
1 out of 5

In the middle of nowhere

Pros: Nothing
Cons: The attitude of the front desk staff. No apology was given.
Location: The place has a beach 30 feet wide on the lake, a golf course, bikes to rent, a pool. 40 from Burlington.
Booked a queen room, but got two double beds. Complained about no queen bed. They said that they would change us to a king sized bed, because they had no queen available. They accepted our reservation as a queen bed. When we arrived to our new room, on the second night, the room was as small as a bathroom! It was two double beds side by side, with a gap in between. No windows, no balcony, no view, leaky faucet in bathroom, and bugs. Bumped our heads on the ceiling when we stand up straight besides the bed. We will never stay there again and we do not recommend it to anyone. Not worth the price - even half the price!

Posted by , from Montreal, QC on 3 Sep. 2014

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5 out of 5
A true family resort. Swimming, boating and fishing in the gorgeous lake Champlain. A variety of accommodations from large hotel rooms to private cottages. Kids camp, tennis, golf, nature trails and biking... you can be as busy as you want to be. We loved bingo and trivia nights and the incredible breakfast buffet. Wonderful places to sit and relax, on the porch swing at the main lodge and Adirondack chairs throughout the property.. we absolutely loved it.

Posted by , from chevy chase on 10 Aug. 2018

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Comment from Hotel Management

24 Aug. 2018 by Heidi

We are delighted you found us, and look forward to welcoming you again should we fit in your travel plans!

1 out of 5
we were offered no help in finding our room after checking in. It was 1/4 mile away, in a separate building with very poor signage. A very poor welcome. No TV to follow the news. No ice available. We were told breakfast was included, but it was not and it cost $52.00 for two with ordinary scrambled eggs and a few muffins. Barely adequate, but certainly not worth $52.

Posted by , from Hingham, MA on 22 May 2018

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Comment from Hotel Management

31 May 2018 by Heidi

Thank you for your feed back. We do not in fact offer TV's in any of our accommodations, however, we do offer wireless internet which is great for streaming and catching up on news and sports. We offer all guests upon arrival if they need assistance with their luggage in addition to providing a map. I am sorry that you were not able to find the accommodation easily. Breakfast is not included with any 3rd party booking here at Basin harbor. This would have also been covered with you on arrival. I am very surprised at your feedback regarding breakfast. We offer a plentiful buffet with an omelet station, as well as hot and cold items. I am sorry that we did not meet your expectations.

5 out of 5

AMAZINGLY BEAUTIFUL IN FALL

We stayed at this hotel mid-October, and arrived at night. It seemed a bit out there, and we did not know what our surroundings would look like once we woke up in the morning. Let me tell you, we were in awe!! We traveled over 1,000 miles during our fall New England road trip, and I had not taken so many pictures in one single place the whole time! The grounds are better than any place we had ever stayed - they had beautiful trees, an amazing harbor, historic buildings, fall colors, adirondack chairs everywhere, a view of the amazing Adirondack mountains, and while we were there, carved, lit pumpkins lining the paths. They booked us on a busy fall weekend to stay that very evening, staff was great, breakfast buffet was awesome, etc., etc., etc. The ONLY downfall to our stay was the room: small, queen bed, no TV, and the bathroom was so mildewed we waited on our shower once we moved on. This hotel really made our whole trip though and I would absolutely go there again. I know this is long-winded, but really, that is how impressed I was with this place. If I could upload my photos - believe me I would!

Posted by on 23 Oct. 2008

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Property Features

Basin Harbor offers its guests a golf course, a marina, and outdoor tennis courts. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 8700 square feet (808 square meters) and includes a conference center. An outdoor pool, a nightclub, and a fitness center are also featured at the family-friendly Basin Harbor. An airport shuttle (available on request) is available for a fee. Free self parking is available.

  • 147 guestrooms or units
  • 3 dining venues
  • 8700 sq ft of conference space
  • 808 sq m of conference space
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Bellhop

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 5
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Burlington, VT (BTV-Burlington Intl.) (51.8 km / 32.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Basin Harbor offers 147 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Red Mill Restaurant - This family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Ardelia's - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

North Dock - This buffet restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Sports massage
  • Massages on beach
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 9 percent of room rate

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.50 for adults and USD 12.00 for children (approximately)
  • Airport shuttle fee: USD 95.00 per vehicle (roundtrip)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Basin Club
  • Basin Harbor
  • Basin Harbor Resort Boat Club Vergennes
  • Basin Harbor Club Hotel
  • Basin Harbor Club Hotel Vergennes
  • Basin Harbor Club Vergennes
  • Harbor Basin
  • Harbor Basin Club
  • Basin Harbor Hotel
  • Basin Harbor Resort
  • Basin Harbor Resort Boat Club
  • Basin Harbor Boat Club Vergennes
  • Basin Harbor Boat Club
  • Basin Harbor Hotel Vergennes
  • Basin Harbor Vergennes
  • Basin Harbor Club
  • Basin Harbor Hotel
  • Basin Harbor Vergennes
  • Basin Harbor Hotel Vergennes

You should know

  • Basin Harbor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.