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Hotel Riu Palace Baja California - Adults Only - All Inclusive

Property class: 4.5
4.5-star beachfront property near Medano Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

Poolside bar
Creator video - submitted by K & S Vacations LLC
6 bars/lounges, swim-up bar, poolside bar
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Place, Medano Beach
    ‪2 min walk‬
  • Place, Cabo San Lucas Bay
    ‪9 min walk‬
  • Place, Plaza San Lucas
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Suite (Tropical View, U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, U)

8.6 out of 10
Excellent
(135 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (U)

8.8 out of 10
Excellent
(369 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (U)

8.4 out of 10
Very good
(102 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (U))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (U))

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(23 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (M)

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (B2C-US))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, C)

9.2 out of 10
Wonderful
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (C)

8.4 out of 10
Very good
(58 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande, M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds

View all photos for Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (U)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (Elite Club | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club, E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the area

Cabo San Lucas

On the beach.Within a 10-minute walk of this El Medano Ejidal property, you'll find Medano Beach and Cabo San Lucas Bay. Also, Islands and Protected Areas of the Gulf of California is within half a mile (1 km) and Marina Del Rey is within 2 miles (3 km).

What's nearby

  • Medano Beach - 2 min walk - 0.2 km
  • Cabo San Lucas Bay - 9 min walk - 0.8 km
  • Plaza San Lucas - 14 min walk - 1.2 km
  • Puerto Paraiso Mall - 4 min drive - 3.9 km
  • Luxury Avenue - 5 min drive - 5.0 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 37 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪La Iguana - ‬6 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪La misión - ‬7 min walk
  • ‪Promenade - ‬7 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5-star beachfront property near Medano Beach
Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. A health club, a steam room, and gift shops/newsstands are also featured at the luxury Hotel Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 1 building
  • 602 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is MXN 82.12 for the first bedroom per night, and increases by MXN 82.12 per night for each additional bedroom.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3060 out of 4890 reviews
Rating 8 - Good. 1013 out of 4890 reviews
Rating 6 - Okay. 446 out of 4890 reviews
Rating 4 - Poor. 170 out of 4890 reviews
Rating 2 - Terrible. 201 out of 4890 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kushminder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2026

10/10 Excellent

Sherman

Stayed 7 nights in Feb 2026

10/10 Excellent

Marcial

Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Stayed 7 nights in Feb 2026

10/10 Excellent

Dustin

Stayed 4 nights in Dec 2025

6/10 Okay

Colleen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were great! The Entertainment could use some upgrading. The Queen tribute band was the only night we enjoyed entertainment wise.
Stayed 6 nights in Jan 2026

10/10 Excellent

Chasity, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was kind and very helpful among the amenities. This is one of my favorite properties. We will be back!
Stayed 3 nights in Jan 2026

6/10 Okay

JMikel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room felt like it was down in the basement… no elevator to 1st floor. Food was edible. Entertainment was mid at best, especially for New Year’s Eve. Cruise ships parked in front of the arch EVERYDAY. Staff was friendly and hospitable. Place was clean. Drinks were weak like every other all inclusive. Nothing over the top.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria Quinn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Place was beautiful. Pools are great, food was better than expected. View amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

Janee

Stayed 3 nights in Jan 2026

8/10 Good

Donchelle R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, I didnt have hot water the last 2 days of my stay
Stayed 3 nights in Jan 2026

2/10 Terrible

Sunghoon, Houston

Stayed 3 nights in Dec 2025

4/10 Poor

Seth, Issaquah

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We had multiple issues with the staff and miscommunications. The spa had a lukewarm hot tub, smelly bathroom, and the massage for couples was mediocre for the $600 price tag. Best part was the food, especially on New Years, they went all out on seafood. Hence 2 stars instead of 1.
Stayed 4 nights in Dec 2025

8/10 Good

Bradley James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been 5/5 but there was a glitch on their online check in which only checked in 1 person instead of 2 that was on the booking and having some issues on the actual hotel check in, thankfully the staff were very helpful and was able to resolve it in less than an hour.
Stayed 7 nights in Jan 2026

10/10 Excellent

Cyrus Bahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am 85 years old and traveling around the world more than 100 times for job and Vacation with and without family this operation is the BEST of the BES. you cannot find anything, anywhere or anyone that you are not happy or like it AAAAAA
Stayed 7 nights in Jan 2026

8/10 Good

Salvador

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We come back to this hotel every year. We love the staff, clean rooms and fantastic amenities. We are close to everything and never disappoints. The only thing is that there is no valet parking anymore and I always rent a car.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela Marie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms, great service. Excellent food. Love location.
Stayed 7 nights in Jan 2026

8/10 Good

Ghazaleh

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms definitely clean and well maintained in terms of room service, but we were not given the room type we had reserved (asked for king bed, were given two twin beds). Staff were amazing and service was great. Very friendly and helpful. Pools were clean and not too crowded, but no shaded areas. All inclusive buffet had enough variety, quality was okay. We didn't like the Mexican restaurant, but the Italian restaurant was good. It was actually the only place I could find a decent alcoholic beverage -- something that really contains some alcohol. All pool-side alcoholic beverage was just non-alcoholic really, but you have enough at the room mini bar to enjoy real alcohol if needed. Neon party at Riu Santa Fe was amazing. The water park was mostly for children. Overall, I'd say 3 days was enough for me -- five days was too long. Overall, it was okay, but my spouse was happier with the experience than me.
Stayed 5 nights in Jan 2026

10/10 Excellent

Lainee Abbygale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was beautiful. Staff is tremendous. My only negative comment is for an adults only there was not a quiet pool available. At times it’s nice to not be around all the loud music and activities. This resort is geared towards a young crowd. The parties at the Sante Fe next door are very loud and not geared towards the over 50 crowd. There was little to no entertainment in the evening if you were not attending these parties. Overall great experience but if you are looking for a mature adults only I would not recommend it
Stayed 9 nights in Jan 2026

6/10 Okay

Jean-Lesney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Allison Cynthia

Travelled with group
Liked: Cleanliness, amenities
Seagulls (birds) are a major issue. Something needs to be done. Also I was locked out of my room due to a bottle of wine that I charged to my room at dinner the night before, to be paid for at check out. However they deactivated my room key because the wine was an outstanding balance. Made no sense why it couldn’t be paid for at check out. Got them to reactivate my room card, and told them any room charges will be cleared up at check out. Other than that; Staff were fantastic. Rooms and hotel was stunning. It was odd that there’s a random tub in the middle of the room. Walked right into it in the dark. Food was good (not great)
Stayed 4 nights in Jan 2026

10/10 Excellent

Feitima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms Nice staff
Stayed 4 nights in Jan 2026

6/10 Okay

saran

The room was OK. I upgraded to a lead and the room smelled horrible but mildew they were supposed to give me a bottle of champagne. They did not the sheets were dirty. I went to a restaurant and the hostess called me fat and she was not skinny herself. the upgrade was not worth it. There was not a club on the premises and not too many parties maybe one a day. I also didn’t like that the pool closed at 7 PM for an adult all inclusive. That is way too early.
Stayed 3 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness
Stayed 7 nights in Dec 2025