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4.1 out of 5

"The DoubleTree by Hilton in Cairns provides excellent service! The moment you check in, all guests are offered one of their delicious signature cooki ... " More

By a verified traveller on Mon 25 May 2015

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Hotel Description

4.5-star luxury hotel near Cairns Esplanade

Central Cairns getaway

A stay at this Cairns Central Business District hotel places you steps from Cairns Esplanade and within a 10-minute walk of Cairns Night Markets. Esplanade Lagoon and Cairns Marlin Marina are also within half a mile (1 km).

Renovated in 2018

This luxury hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center and WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 237 guestrooms also have WiFi and 24-hour room service. Wired Internet, LCD TVs, and free newspapers are also available.

Double Double Guest Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$125* Per night/room 11 Oct. - 12 Oct.

King Room City Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Double Deluxe City Mountain View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

King Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Guest Room Water View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Cairns ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Cairns

Everyone (4)
5 out of 5

Excellent Hotel, Impeccable Service!

Pros: The service was excellent, and the staff were incredibly helpful. The best service I have ever experienced at a hotel.
Cons: There is limited free WiFi available in the lobby, but not in the rooms. The laundromat closed at 9, which is understandable, but I couldn't use it.
Location: It is right next to the Esplanade, the main path along the beach. Many of the main bars and restaurants are within walking distance.
The DoubleTree by Hilton in Cairns provides excellent service! The moment you check in, all guests are offered one of their delicious signature cookies. The staff were friendly and helpful, and were always available to offer information and advice. The duty managers and tour booking agent were especially helpful and made an effort to recognize guests and remember their names. They gave excellent suggestions for food and dining, as well as helped with booking and arranging tours and excursions (we booked skydiving there). I would definitely recommend this hotel to anybody travelling to Cairns, you will not be disappointed.

Posted by , from Calgary, Canada on 25 May 2015

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5 out of 5
It is very accommodating, friendly and helpful staff.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Kym Farrow - Hotel Manager

Thank you for taking the time to share your feedback following your recent stay at Double Tree by Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team.I hope we may welcome you back to Double Tree by Hilton Cairns in the future.

4 out of 5

Posted by on 14 May 2019

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2 out of 5

Small room

Breakfast foods didn’t seem fresh, room was small but comfortable

Posted by on 28 Jul. 2018

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5 out of 5

Wonderful!!!

Pros: Close restaurants, Quiet, staff, tour booking in lobby, big room
Cons: No free Internet
Great staff, tour booking right in the lobby, very helpful. Nice pool open late, wonderful room, would go back again and again!

Posted by , from Salt Lake City, USA on 8 Feb. 2013

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Comment from Hotel Management

12 Mar. 2015 by DoubleTree Cairns

Dear Kelpi, Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Cairns. It is fantastic to hear you had an enjoyable stay with us. We hope to have you stay with us again soon. Safe travels. DoubleTree by Hilton Cairns

3 out of 5

Nice hotel and location with good price.

Pros: Close restaurants
Overall the hotel was nice with a good location related to the shore area only 10 minute walk from downtown.

Posted by , from South Dakota, USA on 6 Nov. 2012

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Comment from Hotel Management

12 Mar. 2015 by DoubleTree Cairns

Dear Travelcrazed1984, Thank you for taking the time to comment about your stay on Travelocity. Glad to hear you had an enjoyable stay with us. If there is anything else we can do to make your next stay more comfortable please let us know. Safe travels DoubleTree by Hilton Cairns

4 out of 5

Hotel is nice with great location

Pros: Close restaurants
Cons: No free Internet
I really enjoyed my stay here. Breakfast buffet very good, service good, location very convenient and easy walk from shops/restaurants and about 10 min walk from wharf. The internet room charge was the only fee I considered a little pricey at $24.95/day but they also have a internet kiosk that you can pay every 15 min you use it! The pool area is fabulous with food and drink service too. There is a staffed desk to assist with booking day tours and activities right in the lobby, too.

Posted by , from Houston, Tx on 13 Nov. 2011

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4 out of 5

good location

Pros: Quiet
Room comfortable, easy walk to shops and pier, staff very helpful to guide to local attractions

Posted by , from Placerville, CA 95667, USA on 30 Oct. 2011

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4 out of 5

Good Value for the price

The room was clean and comfortable and an excellent value for the price we paid (about $ AUD). We did not spend the extra money for the oceanview, but most of the day the tide was out and it looked like a large mud flat. It looked like the bathrooms were recently remodeled.

Posted by on 17 May 2009

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5 out of 5

Good visit in Cairns

Desk staff were very helpful--room was good with good thermostat for temp control--great view of Capt Cook Bay and the ocean beyond--we'll stay there again when we return to Cairns--close to many good restaurants

Posted by on 17 Dec. 2006

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About the DoubleTree by Hilton Hotel Cairns

Location 121-123 The Esplanade & Florence St, Cairns, QLD 4870

Property Features

DoubleTree by Hilton Hotel Cairns offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. You'll find a business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel Cairns was completed in 2018. This 4.5-star Cairns hotel is smoke free.

  • 237 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1989
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.7 km / 4.2 mi)
  • Train station: Cairns Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations with laptop-compatible safes and safes. 32-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Cairns hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Atrium Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

The Vine Room - This delicatessen overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, AUD 10 and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 6 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Holiday Inn
  • Holiday Inn Cairns
  • Holiday Inn Hotel Cairns
  • DoubleTree Hilton Hotel Cairns
  • DoubleTree Hilton Cairns
  • Doubletree By Hilton Cairns
  • DoubleTree by Hilton Hotel Cairns Hotel
  • DoubleTree by Hilton Hotel Cairns Cairns
  • DoubleTree by Hilton Hotel Cairns Hotel Cairns

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing https://www.travelocity.ca/Cairns-Hotels-DoubleTree-by-Hilton-Hotel-Cairns.h7566-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.