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Pacific Hotel Cairns

4.5 star property
4.5-star luxury hotel near Cairns Esplanade

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Photo gallery for Pacific Hotel Cairns

Executive Luxury Suite
Reception
Lobby sitting area
Superior King Balcony Suite | Balcony view
Premium Balcony Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

Superior King Balcony Room

Superior King Balcony Room

8.4 out of 10
Very good
(84 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room

Deluxe King Balcony Room

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite

Superior King Balcony Suite

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

8.8 out of 10
Excellent
(54 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium King Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium King Balcony Room

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony Suite

Premium Balcony Suite

Premium Balcony Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Twin Balcony Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Shangri-La The Marina, Cairns

Cairns Central Business District
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,004 reviews
The price is CA $187
CA $205 total
includes taxes & fees
Mar 29 - Mar 30
Shangri-La The Marina, Cairns

About the area

Cairns

Oceanside stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Night Markets and Cairns Marlin Marina. Cairns Esplanade and Cairns Convention Centre are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Marlin Marina - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Convention Centre - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bar 36 - ‬1 min walk

About this property

Pacific Hotel Cairns

4.5-star luxury hotel near Cairns Esplanade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Cairns hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Exterior
Novotel Cairns Oasis Resort
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 878 reviews
The price is CA $173
CA $191 total
includes taxes & fees
Mar 8 - Mar 9
Novotel Cairns Oasis Resort

Property amenities

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Lovely room, great view to the marina and sea. Excellent location close to marina and many restaurants and the esplanade lagoon!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa, Lilburn

Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Stayed 1 night in Nov 2025

10/10 Excellent

Rosemin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel walking distance to main areas
Stayed 2 nights in Nov 2025

6/10 Okay

Damian

Stayed 5 nights in Nov 2025

8/10 Good

Morten

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ok hotell just like You would expect it to be, not great, nothing bad. We chose it mainly due to the combination of distance to the Reef Terminal, vacancy and ok price.
Stayed 2 nights in Nov 2025

4/10 Poor

Abbie, Cosgrove

Travelled with partner
Disliked: Amenities
Could not turn out the lights, the alarm went off in the middle of the night, and despite turning down volume, it went off again. Building feels a bit neglected, and the parking was not safe or protected.
Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 3 nights in Nov 2025

4/10 Poor

Brandon

Travelled with family
Liked: Cleanliness, amenities
We had a traveler become sick on check-in day, and asked for our room a couple hours early so they could rest. We said any room, even if it wasn’t the type of room we booked, would be fine. The front desk said they would contact housekeeping to expedite a room, but left us waiting nearly two hours before we could check-in, finally giving us a room only about 30 min before the regular check-in time. I understand we were attempting to check-in early, but I have trouble believing that not a single room in the hotel was ready more that 30 min before their check-in time of 2PM (on a weekday no less). It just seemed like our needs and extenuating circumstances were not prioritized at all.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris T

Liked: Cleanliness, staff & service, amenities
Great location, Clean room, Good price!
Stayed 3 nights in Oct 2025

4/10 Poor

James

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights hounded from day one about housekeeping and check out
Stayed 2 nights in Nov 2025

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous Staff great Clean Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 5 nights in Nov 2025

8/10 Good

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
While most things are walking distance, Pacific is placed in the heart of it all with you only needing to cross the street for the Marina, on the right there’s breakfast, and on the left you have the tour operator office and art gallery. In front you have the scooter rental and the bus stop for your activity pickup is also in front of the building. The room they assigned me faced the car park so there’s no view there but the bathroom was spacious enough and housekeeping came daily.
Stayed 3 nights in Nov 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were always lovely
Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean room good breakfast no complaints
Stayed 7 nights in Nov 2025

10/10 Excellent

Simon

Liked: Amenities
Good
Stayed 1 night in Nov 2025

6/10 Okay

JOEL

Room was okay but smelled heavily of cleaning materials when we checked in. Windows don’t open The hotel feels very tired and needs refurbishing. Staff were very nice. I thought our room would ha
Stayed 3 nights in Oct 2025

8/10 Good

Mary Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel in general were spotless, and the staff were professional yet friendly. We had many meals in the hotel restaurant ---- each meal was delicious. The servers were charming. We did find two shortcomings: 1. No stand to place your luggage on. 2. No cupboard in which to store your clothing. Because there were no luggage stands, your luggage needed to be placed on counter space that preferably would be used to store clothing, purchases, etc. Overall, a very pleasant stay.
Stayed 4 nights in Oct 2025

8/10 Good

Hiram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Close to everything.
Stayed 1 night in Oct 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great for exploring
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here one night. Close to the restaurants easy check-in on and check out. Room was very spacious and bed very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything within walking distance. Stores our bags when we were out on boat for 2 days. Excellent service and location
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel that's within walking distance to shopping, restaurants, bars, the cruise terminal, and so much more. The room was large, the bed was cozy comfortable, and the bathroom was exceptional with standalone shower and huge tub. I'll definitely, GLADLY stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Walkable to shopping AND to the water for tours and the Esplanade is well done !!! Not a complaint
Stayed 4 nights in Oct 2025