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Novotel Cairns Oasis Resort

4.5 star property
Family-friendly 4.5-star hotel near Cairns Night Markets

Choose dates to view prices

Photo gallery for Novotel Cairns Oasis Resort

Serves lunch, dinner, and brunch
Serves lunch, dinner, and brunch
Exterior
Serves lunch, dinner, and brunch
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
122 Lake St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(30 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

City center stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Night Markets. Also, Cairns Central Shopping Centre is within half a mile (1 km) and Cairns Convention Centre is within 2 miles (3 km).

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Cairns Aquarium - 3 min walk - 0.3 km
  • Cairns Night Markets - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Esplanade Lagoon - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • La Pizza
  • Villa Romana
  • Atrium
  • Cc’s Bar And Grill
  • Skewers Lover 炸串

About this property

Novotel Cairns Oasis Resort

Family-friendly 4.5-star hotel near Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 314 guestrooms or units
  • 6 levels
  • 4 buildings
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 15 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 831 reviews
Rating 8 - Good. 253 out of 831 reviews
Rating 6 - Okay. 72 out of 831 reviews
Rating 4 - Poor. 29 out of 831 reviews
Rating 2 - Terrible. 9 out of 831 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool bar was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Liesel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friendly staff. Well maintained gardens. Cocktail bar and staff quick and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Danette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location, walking distance to marina, night markets and other restaurants. Reasonably priced. Not too far from the airport
Stayed 2 nights in Oct 2025

2/10 Terrible

Rhiannon

Travelled with family
Disliked: Staff & service
From first arrival we had nothing but issues. We had organised 2 months ahead of time that we needed adjoining rooms, told via email that our booking was amended and it wasn’t. Female front desk worker was not friendly or helpful. First night we had seperate rooms which caused issues with children, had to sleep on very hard rollaway bed so they were not in different rooms. Manager George was great and did manage to organise us adjoining rooms for the remaining 2 nights, however we never got the twin beds booked we only got king beds. Once we arrived in new room the cleaning staff barged in without knocking as we were getting dressed, very unprofessional. Lift also broke down, I’m in a moon boot and had to go down 4 flights stairs carrying a suitcase. Power went out on one occasion but was restored quickly. Pool area is great however no policing of the sun loungers and people reserving multiple even for children who are swimming in the pool, which is really not fair. Food was also mediocre considering the price. Would not recommend this hotel to anyone
Stayed 3 nights in Oct 2025

10/10 Excellent

Hana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for young families in Cairns. Close enough to talk to town and to Muddy’s playground, right next door to the aquarium. Fantastic pool which my kids loved and so nice to have some activities during the day and night for the kids/family. Food service is a bit slow at the restaurant but otherwise breakfast is great. Will definitely be staying again when we next go to Cairns.
Stayed 2 nights in Sep 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
The recrption staff were lovely & helpful. The room was nice, but the bar fridge was not working properly. Overall a pleasant place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Waseem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellenet highly recommend
Stayed 4 nights in Sep 2025

8/10 Good

Hanna Abel Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to esplanade. More suited for familys rather then couples.
Stayed 7 nights in Sep 2025

10/10 Excellent

Anitha Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

8/10 Good

Elias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice pool, good food, nearby to everything
Stayed 3 nights in Aug 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice enough but perhaps not as luxurious as I was hoping for the 4 star rating and price tag. The pool and swim up bar are a great feature and food was good, though gluten free food not labeled on the menu.
Stayed 3 nights in Sep 2025

8/10 Good

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is in serious need of maintenance and renovation. the bathroom was pretty gross. The toilet had a big crack in it. the carpets smell musty
Stayed 4 nights in Sep 2025

6/10 Okay

Vijay

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Rooms are very small. breakfast was Ok . avoid dinners at this place
Stayed 5 nights in Sep 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umbrellas offered when raining, nice big pool, would be great to have a spa when the pool is too cold.
Stayed 4 nights in Sep 2025

6/10 Okay

Wayne

Travelled with partner
Liked: Staff & service, amenities
The pool is fantastic
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 9 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 4 nights in Sep 2025

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

8/10 Good

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Facilities are good but rooms definitely need upgrading and or maintenance.
Stayed 3 nights in Sep 2025

8/10 Good

Paul William

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was well located it was eacy to walk to Cairns city attractions & hotel was clean with friendly staff.
Stayed 7 nights in Aug 2025

8/10 Good

Bryce, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in central Cairns and many rooms have views of pool
Stayed 3 nights in Sep 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking because my Son ended up in the hospital from a cruise we were on. It was pretty expensive to stay here but many places were already booked. We didn’t use any of the amenities but the pool area looked really nice. The place was clean.
Stayed 2 nights in Aug 2025