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"NIce. Good breakfast too! Enjoyed the rooms. Beds, arrangement and the granite. Nice feel to the room.
"
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By a verified traveller on Tue 16 May 2017
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Hotel Description
Eco-friendly hotel near Canmore Nordic Centre Provincial Park
In Canmore
Within 3 miles (5 km) of this Canmore hotel, you'll find Canmore Nordic Centre Provincial Park and Silvertip Golf Course. Also, Canmore Caverns is within 3 miles (5 km) and Stewart Creek Golf Club is within 6 miles (10 km).
Free perks
This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Fireplaces, free WiFi
Boasting fireplaces, the 83 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.
Pocaterra Inn and Waterslide ratings based on 22 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Pocaterra Inn and Waterslide
Everyone (10)Family (1)
5 out of 5
Posted by a verified traveller on 14 Jan. 2019
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Comment from Hotel Management
15 Jan. 2019
by Pocaterra Management
Hello Traveler!
Thank you for a generous review score of your experience at our property. We are delighted to receive your feedback. We hope to be able to welcome you back in the future for a repeat experience. Take great care and all the best. Safe travels and highest regards.
5 out of 5
4 nights - so nice
Pros:breakfast, staff, room, location
Cons:Do not close pool area early on Sunday evening for cleaning.
top end without top pricing. Clean well appointed rooms. great convenient location w beautiful views. Excellent breakfast buffet. Staff consistently helpful and polite. Kids loved pool, slide and sauna.
Posted by a verified traveller on 21 Jul. 2015
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4 out of 5
Posted by a verified traveller on 24 Jul. 2019
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Comment from Hotel Management
24 Jul. 2019
by BWP-GM
Thank you for taking the time to rate your stay with us. I am glad to learn that you enjoyed your time at the hotel.
1 out of 5
Completely deceiving advertising. Website advertises "gem among Canmore hotels", "everything to make you feel at home", "perfect location"...etc. all very misleading. This hotel is right beside the trans Canada highway with cars roaring by day and night. The noise permeates right through the hotel room. Buses and delivery trucks pull up at 6am and idle away. Non stop noise at this hotel. Just terrible - no piece and little sleep. Cannot describe how disappointed I am for me and my family. Even worse is the premium price that was charged for this $959 for 2 nights. I travel for work 2 night a week year round - this was my worst hotel experience ever. Can you please reimburse my full stay in consideration for this just terrible experience.
Posted by randycornelisse on 24 Aug. 2018
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Comment from Hotel Management
27 Aug. 2018
by Pocaterra Management
Hello randycornelisse,
We are sorry to hear of the experience you had at our property. While there are vehicles around the hotel, noise is one of the few things we receive as negative feedback for our hotel (see other reviews). Please let us know while in house and we would be happy consider moving you to another room in the hotel. We always keep an emergency option open if required for guests. There is nothing that occurred in the hotel which caused your stay to go poor, all complaints you're registering have to do with exterior factors. Because the hotel did nothing wrong, but operated normally in its' situated location we would not reimburse a stay for this type of thing.
5 out of 5
Pros:Wood flooring in rooms
Cons:Desk guy was a bit of a dud
Location:Close to the downtown shopping
NIce. Good breakfast too! Enjoyed the rooms. Beds, arrangement and the granite. Nice feel to the room.
Posted by a verified traveller on 16 May 2017
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Comment from Hotel Management
5 Jun. 2017
by Pocaterra Management
Hello and thank you for staying with us. We are grateful for your feedback, all the best!
5 out of 5
Awesome place to stay
We had everything we needed in our rooms. Comfortable beds, awesome staff. I am recommending it to all.
Posted by Lorie, from Kennewick, WA on 10 Jun. 2016
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4 out of 5
Nice hotel with a great view!
Pros:Nice and close to Banff without having to pay the higher prices to stay in Banff (and still great views)
Cons:Softer Beds, and having late check-out as an option would be great.
Location:Just off of the highway and about 20 minutes away from the heart of Banff. Lots of shops and restaurants close by.
It's easy to pass by the hotel as you are caught up in the view of the mountains and wilderness, but once you pull in it is a very nice building with a nice spacious main floor. We found depending on what time you are arriving parking may be tight as at one time we needed to park on a nearby street as the lot was full.
Check-in was easy and quick, the room was great (with a great view of the mountains) - the only disappointments were the bed was quite firm, and a loud fan ran outside our room door. The provided breakfast was amazing with lots of options (even some for those that have a gluten free preference). Great pool and activity area, and lots of close by amenities (gas, restaurants, etc).
Posted by Travis, from Wpg Canada on 8 Sep. 2015
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4 out of 5
Very nice and convenient
Very nice, located just off AB 1, convenient to Banff Park. Staff helpful and friendly. Quality breakfast. Restaurants and grocery close by. Sidewalks along street. Nice view of mountains.
Posted by greg, from ky on 15 Aug. 2015
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5 out of 5
clean roomy room with good breafast
Pros:very roomy with nice bedding, wifi, free parking
Cons:the steam room didn't work the night we visited
Location:I made lots of sight seeing in Banff and Lake Louis.
very clean room that I don't need to have my room clean everyday, instead, I've got a $5 starbuck giftcard for each day that I don't have my room made, plus, good hot breakfast with hot eggs, bacon, bread..... Only 15 minutes driving from Banff, and about 25 minutes to Lake Louis, closed to freeway, grocery store...
I would stay here again when I am back to Banff.
Posted by linh, from portland, or on 10 Aug. 2015
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5 out of 5
Nice hotel
Clean and spacious.Nice staff.Continental breakfast was great.would definitely stay again.
As a guest of Pocaterra Inn and Waterslide, you'll find an indoor pool, a waterslide, a spa tub, and a steam room. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 2250 square feet (203 square meters). A fitness center, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Pocaterra Inn and Waterslide. Self parking is free. This Canmore hotel is smoke free.
83 guestrooms or units
4 levels
2250 sq ft of conference space
203 sq m of conference space
Buffet breakfast (free)
Business center (24 hours)
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Indoor pool
Waterslide
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Calgary, AB (YYC-Calgary Intl.) (114.3 km / 71 mi)
Parking: Free self parking
Room Amenities
Pocaterra Inn and Waterslide offers 83 air-conditioned accommodations with fireplaces and safes. 37-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Fireplace
Flat-screen television
Digital channels
Refrigerator
Microwave
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: CAD 25 per pet, per day (maximum CAD 100 per stay)
Maximum 2 per room (weight limit: 80 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Car not required
Only service animals are allowed
Service animals exempt from fees/restrictions
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 25 per pet, per day (maximum CAD 100 per stay)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Best Western Plus Pocaterra
Best Western Plus Pocaterra Canmore
Best Western Plus Pocaterra Inn
Best Western Plus Pocaterra Inn Canmore
Best Western Pocaterra
Best Western Pocaterra Inn
Pocaterra
Pocaterra Inn
Best Western Canmore
BEST WESTERN PLUS Pocaterra Inn Canmore, Alberta
Best Western Pocaterra Hotel Canmore
Canmore Best Western
Best Western Pocaterra Inn
Pocaterra Waterslide Canmore
Pocaterra Inn and Waterslide Hotel
Pocaterra Inn and Waterslide Canmore
Pocaterra Inn and Waterslide Hotel Canmore
You should know
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
