"Staff was helpful in getting into our room and finding a local restaurant. A pleasant stay. " More

By a verified traveller on Tue 28 Nov 2017

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Hotel Description

Canton guestrooms with free WiFi

In Canton

Within 2 miles (3 km) of this Canton hotel, you'll find St Lawrence University Golf Course and St. Lawrence University. Traditional Arts in Upstate NY (TAUNY) and State University of New York Canton are also within 3 miles (5 km).

Free perks

A 24-hour fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A picnic area, a computer station, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 69 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free weekday newspapers.

Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$133 per night

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Canton ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Canton

Everyone (7)
2 out of 5
I have stayed here in the past and it was always pleasant. I saw that it was undergoing renovations: I called and asked if the pool was open(the whole reason I stayed here) and they confirmed it was. It was not. The entire foyer is undergoing renovations: dust and debris from the Sheetrock was everywhere: pile in the elevator: tracks all over the hotel: very dusty. The breakfast area was closed: the buffett in the lobby was absolutely terrible and the dining area was covered in dust. The room was uncomfortable: the bed had a dip in it, the tv did not work, there was not a phone, iron, hairdryer or ironing board in the room. The hotel staff did bring an iron, ironing board and hairdryer and managed to get the tv to work for a few hours, but then it went off again. Did not want to travel in my pj's to the dirty lobby. In the morning three maintenance men tried to fix it : no luck. The coin laundry was also closed and the hotel staff had no idea where the nearest laundromat was. I will never stay here again and I highly advise you not to. The place should be closed until the renovations are finished.

Posted by , from Sag Harbor, NY on 14 Oct. 2018

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Comment from Hotel Management

12 Nov. 2018 by Kimberly

Thank you for your feedback. We hope you stay with us again in the future if your travels bring you back to the Canton NY area. We will be completing our renovations and conversion to Holiday Inn Express by the end of 2018.

4 out of 5

Helpful staff

Staff was helpful in getting into our room and finding a local restaurant. A pleasant stay.

Posted by , from New York on 28 Nov. 2017

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Comment from Hotel Management

16 Jan. 2018 by Kimberly

Thank you for staying. We are undergoing major renovations in next few months. We will be converting to a Holiday Inn Express. Please visit us again when you are in the Canton NY area.

4 out of 5

The Continental breakfast is like eating from a ve

The Continental breakfast is like eating from a vending machine everything is wrapped in plastic no eggs bacon sausage fresh fruit all manufactured very disappointed second time probably the last time

Posted by on 19 Jun. 2017

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4 out of 5

location was very convenient.

Pros: very close to the family we were visiting
Cons: breakfast could be improved.
Location: close to family
With your 20 percent offer it was very reasonable price wise.

Posted by on 13 Jun. 2017

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3 out of 5

OK place

Cons: Room needed some repair to the heating unit.
Basically the place is fine. Just a couple of minor inconveniences - WiFi didn't work well for our room on the second floor out on the end. Heating unit was not properly fit into the space, so there was a direct but small gap to the outside. Could feel some cold air coming in, but strangely, there wasn't too much cooling overnight when we turned off the heating unit. Didn't realize until the morning when I could see the light to the outside! I hope this problem was unique to this room and it didn't cause much inconvenience in the end.

Posted by on 22 Feb. 2017

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3 out of 5

College move in

This was the only hotel left to stay at the night before moving my son into his dorm. Room was adequate but needed up dated. Overpriced but all hotels were for the weekend. Breakfast had no cut up fresh fruit.

Posted by , from NY on 27 Aug. 2016

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5 out of 5

A Very Reliable Hotel

Pros: It was clean and warm. The room is a very nice size. I like getting breakfast included in the price of the room.
Cons: Nothing
Location: It is close to a number of universities, including St. Lawrence, SUNY Canton, Pottsdam and Clarkson. The Adirondack Park is at your door.
We often stay at this hotel when we drop our daughter off at college. The rooms are spacious and clean. The staff is friendly and helpful. The breakfast is filling. I understand that when they changed from a Comfort Inn to a University Suite, some of there regular weekly customers stopped booking the hotel. They should come back! This hotel is reasonably priced, and we have always had a positive experience. We will certainly continue to stay there.

Posted by , from Upstate NY on 20 Jan. 2016

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4 out of 5

Canton visit

The hotel was very clean, quiet and very comfortable. I thought the breakfast offerings were really good. We were there for a college tour and the location was close by to the college and stores. We used the pool one night and it was fine. I would stay again if we are in the area.

Posted by on 11 Apr. 2009

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5 out of 5

Canton Comfort Suites

This was a great hotel, very clean and modern. Staff were all friendly and helpful. We went to town for dinner and it was a great meal also. Our room was very nice and the beds were wonderful. Only complaint was the pool was not heated and the spa tub could also have been warmer

Posted by on 12 Nov. 2008

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4 out of 5

Great staff and very clean

Had a family wedding at 2pm. We were allowed to check in at 1130am-very considerate! Everyone was friendly, place was immaculate, breakfast very good, but pool was cold. Would definitely go back if in the area.

Posted by on 5 May 2008

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About the Holiday Inn Express Canton

Location 6000 US 11, Canton, NY 13617

Property Features

Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Express Canton. Free self parking is available. This Canton hotel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Massena, NY (MSS-Massena Intl.) (52.6 km / 32.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Canton offers 69 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • University Suites Hotel Canton
  • University Suites Hotel
  • University Suites Canton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.