Palacio del Agua by Faranda Boutique

Property class: 4
4-star hotel near Clock Tower

Choose dates to view prices

Photo gallery for Palacio del Agua by Faranda Boutique

A pool area with stone columns, water features, and outdoor seating.
A hotel room with a large bed, a wooden ceiling, a sliding glass door to a bathroom, and a wall-mounted lamp.
A courtyard with a pool, wooden furniture, and a dining area.
A breakfast buffet with various food items and condiments.
A corridor with wooden doors, a herringbone floor, a staircase, and a stone wall.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
393 Cl. de San Juan de Dios, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

Double Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 2
  • 1 King Bed

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

City center retreat .Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Caribbean Naval Museum and Plaza de San Pedro Claver are also within half a mile (1 km).

What's nearby

  • San Pedro Claver Church and Convent - 1 min walk - 0.0 km
  • Walls of Cartagena - 2 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Crepes & Waffles Centro - ‬1 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬2 min walk
  • ‪Hard Rock Cafe Cartagena - ‬3 min walk
  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Donde Fidel - ‬4 min walk

About this property

Palacio del Agua by Faranda Boutique

4-star hotel near Clock Tower
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) is available for a fee. An outdoor pool, multilingual staff, and concierge services are also featured at Palacio del Agua by Faranda Boutique.

This 4-star Cartagena hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Bellhop
  • No smoking on site
  • Water dispenser
Palacio del Agua by Faranda Boutique offers 18 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 150000 (from 17 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number 263349

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Frequently asked questions

How close is Palacio del Agua by Faranda Boutique to the airport?

Palacio del Agua by Faranda Boutique is 3.5 mi (12-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Palacio del Agua by Faranda Boutique?

As of Sept 14, 2026, prices found for a 1-night stay for 2 adults at Palacio del Agua by Faranda Boutique on Sept 25, 2026 start from CA $426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacio del Agua by Faranda Boutique have an airport shuttle?

Palacio del Agua by Faranda Boutique offers a shuttle from the hotel to the airport from 6:00 AM to 10:00 PM, at scheduled times, for a charge of COP 150000 per vehicle.

How close is Palacio del Agua by Faranda Boutique to the beach?

This hotel is 1 mi (5-min drive) from Bocagrande Beach and 2.3 mi (11-min drive) from El Laguito Beach. Don't forget your sunscreen!

Does Palacio del Agua by Faranda Boutique offer free breakfast?

Palacio del Agua by Faranda Boutique offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Palacio del Agua by Faranda Boutique?

No, there is no casino at this hotel, but Rio Cartagena Casino (6-min drive) is nearby.

What time is check-in at Palacio del Agua by Faranda Boutique?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Palacio del Agua by Faranda Boutique?

Free parking is not available at this hotel.

Does Palacio del Agua by Faranda Boutique have a pool?

Palacio del Agua by Faranda Boutique features an outdoor pool.

Does Palacio del Agua by Faranda Boutique have a spa?

There are no spa services available at this hotel.

How close is Palacio del Agua by Faranda Boutique to downtown Cartagena?

Palacio del Agua by Faranda Boutique is 0.2 mi away from Cartagena.

Palacio del Agua by Faranda Boutique Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 107 out of 119 reviews
Rating 8 - Good. 7 out of 119 reviews
Rating 6 - Okay. 2 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joel Moreno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelent location, rooms, staff and beautiful hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new boutique hotel located in the heart of the walled city Very friendly staff Good full breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Catrina Hai My

Liked: Staff & service, amenities
Incredibly good location, amazing breakfast and super friendly staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor saltwater pool was nice for a morning dip.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Vaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and great options. We loved the pool. Location of the hotel is excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Newer hotel and walking distance to everything. Seems to be one of the nicer hotels in the area. It would have been perfect if they had an elevator, so be aware if you have issues with walking upstairs.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Alexander

Outstanding breakfast by far the best. Excellent staff and service and the best location within the historic walls
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new modern rooms are great, the pools are clean, and the staff is very friendly and helpful.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this boutique hotel. The staff were amazing and the breakfast was fantastic. The location couldn’t be better!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Great location. Rooms were clean and spacious. Staff was excellent especially Dylan!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent, staff and service exellent. Highly recommended.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Amazing staff! I really enjoyed my stay there. Location was so convenient.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Quiet but close to everything. Staff fantastic. Will definitely stay again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Loida

It was excellent. Very clean and the staff was very friendly
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming and started us with a freshly prepared welcome drink. The room was large and clean and so was the bathroom. The building inside is gorgeous, and starting the day with a nice breakfast next to the pool was great. As for the breakfast, they have a nice selection prepared but also make eggs and other items to order. The location was nearly perfect for us, we prefer to walk everywhere and found the hotel centrally located for where we wanted to be. We had a great time, thanks!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! I didn’t have a great view but the room was fantastic and you can’t beat the location in the historic district. The fountains and pools are nice. The rooftop pool is perfect at the end of a hot day walking around. Lovely views from the rooftop. Highly recommend!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, amenities
Super kind staff. The breakfast was great, property was beautiful and rooms were very clean. The mattresses were amazing! Best sleep of our entire trip. Great location too.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spotless clean! The staff were amazing and understanding and willing to do anything for our stay to be wonderful. The location is beautiful and close to all the great things in Cartagena!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Everything about this hotel was incredible! We stayed for four nights and enjoyed every second of it. The pool is a little small but it was perfect in our opinion. The staff was insanely kind and very responsive to any questions or requests. Would definitely recommend and can’t wait to go back!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and it offered a great view. Having multiple pools is always a bonus and you're staying in the heart of Walled City.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Autumn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture, the beds are perfect and the service is impeccable. Absolute best staff and one of the loveliest hotels I’ve ever stayed at. I travel for a living and it’s rare to find these precious gems that show that hotelaria is alive and well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nicolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I absolutely loved our stay here! We stayed here for 3 nights and the moment we arrived, we were greeted with small cold towels to help cool us off as it was very hot out. Whenever we had any questions or needs the hotel staff was ready to help and provide. The hotel property itself is stunning with two beautiful pools which were well maintained, spacious well designed rooms perfect for us 3. The hotel itself was always kept well and clean and the breakfast in the morning was delicious as well with a nice variety of food and beverages avaible. It is located in a great area as everything is easily walkable and felt safe. I would recommend this hotel to anyone planning to come to Cartagena and I look forward to coming back and staying again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jason Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its consistently high reviews and was not disappointed, 10 out of 10. Best location in Cartagena. Exceedingly clean. Great service. Great staff. All the rooms are gorgeous. Special thanks to Dylan for his wonderful hospitality. Will certainly return.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Frank C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent services everyone from the staff reception to the kitchen and the cleaning team everyone is so friendly and service is great! The hotel is gorgeous great taste and the atmosphere is there for a great time super convenient location we look forward to be back soon! Thank you!
Stayed 2 nights in Jan 2026