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ZiOne Luxury Hotel Cartagena

3.5 star property
3.5-star hotel near Bocagrande Beach

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Photo gallery for ZiOne Luxury Hotel Cartagena

Superior Suite, 1 King Bed, Jetted Tub
Superior Suite, 1 King Bed, Jetted Tub
Outdoor pool
Superior Suite, 1 King Bed, Jetted Tub
Reception

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Bocagrande Beach
    ‪6 min walk‬
  • Castillo Grande Beach
    ‪9 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view

Superior Room with living Room - No view

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Cartagena

Bocagrande stay.Within a 10-minute walk of this Bocagrande hotel, you'll find Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 3 miles (5 km).

What's nearby

  • Bocagrande Beach - 6 min walk - 0.6 km
  • Castillo Grande Beach - 9 min walk - 0.8 km
  • Walls of Cartagena - 5 min drive - 3.1 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

3.5-star hotel near Bocagrande Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at ZiOne Luxury Hotel Cartagena. Free self parking is available.

This 3.5-star Cartagena hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 14 levels
  • Built in 100
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
ZiOne Luxury Hotel Cartagena offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 51-inch flat-screen televisions come with satellite channels.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 51-inch flat-screen TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 15 2025 to July 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 900904020-2. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number RNT 60221

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 535 reviews
Rating 8 - Good. 138 out of 535 reviews
Rating 6 - Okay. 71 out of 535 reviews
Rating 4 - Poor. 30 out of 535 reviews
Rating 2 - Terrible. 43 out of 535 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is really nice , would be $300/night in Canada
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the Presidential suite..it was immaculate
Stayed 1 night in Mar 2025

8/10 Good

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool! The view from the pool is amazing, great sunset view. I booked a room without a view and that would change next time, not worth it but clean, good size! Close to the beach! Markets and restaurants are around as well! I booked it because of the pool! You can uber everywhere for a great price
Stayed 2 nights in Apr 2025

8/10 Good

mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opcion de este Hotel en cartagena , lo recomiendo al 💯, super buena zona, todo cerca, uber. Taxis al momento. Muy amables todos ennel hoteles. El cuarto excelente todo super
Stayed 4 nights in Apr 2025

2/10 Terrible

Darryl

Stayed 6 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

6/10 Okay

Alp

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nickyale

Liked: Cleanliness, staff & service, property conditions & facilities
It's tiny, but it meets all of my needs.
Stayed 8 nights in Mar 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, quiet and walking distance to the beach. It was also so convenient.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

DJIMRA, Brooklyn

Stayed 2 nights in Feb 2025

6/10 Okay

Marcel

Liked: Cleanliness
Nice hotel, clean and well positioned. A lot of restaurants and supermarket in the area. This hotel have a problem with water pressure and it's difficult to have a regular shower. The AC is noisy for people with light sleep. Nobody in this hotel speak English so you need Google Translate. They have a nice terrace view.
Stayed 7 nights in Feb 2025

4/10 Poor

Eduardo, Greenville

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, staff was very friendly and efficient. We only had 1 issue and that was a dirty blanket. That resolved that with no problem. Besides the bar at the pool being overly priced we had a great stay and will return again.
Stayed 4 nights in Mar 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cute property, good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2025

8/10 Good

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Cristela Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a good hotel it’s in the middle of everything Only things I didn’t like are the bed was hard My room had small mosquitos and to go in the hotel I had to walk stairs and I got bad knees other than that the place is good for a quick stay not long like how I did
Stayed 5 nights in Feb 2025