Pillows Hotel

3.5 star property
3.5-star hotel near SM City Cebu

Choose dates to view prices

Photo gallery for Pillows Hotel

Standard Room
Exterior
Daily full breakfast (PHP 200.00 per person)
Standard Room | Bathroom
Gym
Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Gov. M. Roa Street, (Previously Kamuning St.), Cebu, Cebu, 6000
  • Popular LocationOsmeña Fountain Circle3 min walk
  • Popular LocationAyala Center4 min drive
  • Popular LocationSM City Cebu5 min drive
  • AirportCebu (CEB-Mactan - Cebu Intl.)36 min drive

Room options

Standard Room

8.5/10 Very good
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

9.2/10 Wonderful
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

8.3/10 Very good
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Premier Suite

10/10 Exceptional
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Cebu

Capitol Site stay.A stay at this Capitol Site hotel places you steps from Jose Rizal Memorial Library and within a 5-minute walk of Osmeña Fountain Circle. Cebu Doctor's University Hospital and Robinsons Plaza are also within half a mile (1 km).

What's nearby

  • Osmeña Fountain Circle - 3 min walk
  • Cebu Business Park - 4 min drive
  • Ayala Center - 4 min drive
  • SM City Cebu - 5 min drive
  • Waterfront Cebu City Casino - 5 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 37 min drive

Restaurants

  • Pungko-Pungko sa Fuente - 1 min walk
  • McDonald's- Fuente Osmeña Cebu - 2 min walk
  • Chowking - 3 min walk
  • KFC Fuente Osmena Circle, Cebu City - 3 min walk
  • Alejandro's Crispy Pata - 6 min walk

About this property

Pillows Hotel

3.5-star hotel near SM City Cebu
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Pillows Hotel also features a fitness center, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cebu hotel.

  • 1 building
  • 43 guestrooms or units
  • 8 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
Pillows Hotel offers 43 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers.

This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Filipino

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–1:00 PM: PHP 200.00 for adults and PHP 200.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • In-room massage
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pillows Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 200.00 for adults and PHP 200.00 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: PHP 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pillows Hotel Cebu
Pillows Cebu
Pillows Hotel Cebu Island/Cebu City
Pillows Hotel Cebu
Pillows Hotel Hotel
Pillows Hotel Hotel Cebu

Pillows Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 214 reviews" "
Rating 8 - Good. 97 out of 214 reviews" "
Rating 6 - Okay. 19 out of 214 reviews" "
Rating 4 - Poor. 15 out of 214 reviews" "
Rating 2 - Terrible. 9 out of 214 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kasper

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Trezzalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jehanna Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jamien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Dan

Stayed 4 nights in Aug 2023

10/10 Excellent

Trezzalyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accomodating staffs
Stayed 3 nights in Jul 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness
The WIFI was very slow during the Day and not available at all in the evening. This was important to me.
Stayed 2 nights in May 2023

10/10 Excellent

Jan-Olof

Stayed 3 nights in Apr 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.
Stayed 3 nights in Mar 2023