Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel near SM City Cebu

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Exterior
Premier Room, 2 Double Beds, Non Smoking
Family Room, 2 Queen Beds, Non Smoking
Premier Room, 2 Double Beds, Non Smoking

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Danaque Building, Capitol Site, Cebu City, 6000
  • Osmeña Fountain Circle
    ‪7 min walk‬
  • Ayala Center
    ‪3 min drive‬
  • Waterfront Cebu City Casino
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 29.09 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33.7 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 23.96 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 27.74 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Single Beds, Non Smoking

  • 23.55 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 20.50 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 3 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28.31 sq m
  • Sleeps 3
  • 3 Twin Beds

About the area

Cebu City

Capitol Site stay.A stay at this Capitol Site hotel places you steps from Cebu Doctor's University Hospital and within a 5-minute walk of Jose Rizal Memorial Library. St Patrick’s Square and Chong Hua Hospital are also within half a mile (1 km).

What's nearby

  • Mango Square - 7 min walk - 0.6 km
  • Osmeña Fountain Circle - 7 min walk - 0.6 km
  • Ayala Center - 3 min drive - 1.9 km
  • Waterfront Cebu City Casino - 3 min drive - 2.6 km
  • SM City Cebu - 5 min drive - 3.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Manila Foodshoppe - ‬2 min walk
  • ‪Tagala Chicken Butterfly - ‬3 min walk
  • ‪Coffee Prince Cebu - ‬3 min walk
  • ‪Bittersweet Pastry Shop - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Baroque hotel near SM City Cebu
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Surestay Plus By Best Western Cebu City also features concierge services and an elevator. Free self parking is available.

This Baroque Cebu City hotel is smoke free.

  • 62 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Surestay Plus By Best Western Cebu City offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations have separate sitting areas. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Surestay Plus By Best Western Cebu City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and GCash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 112 out of 175 reviews
Rating 8 - Good. 44 out of 175 reviews
Rating 6 - Okay. 12 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 5 out of 175 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

James, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025

10/10 Excellent

John Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel in Cebu City!

The hotel provided excellent service. Very prime location and new amenities. Also the price is absolutely very reasonable with free breakfast included. Thanks for the promotion. Keep up the great job!
Stayed 1 night in Mar 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Mar 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Good but the bathroom sink collects a lot a water the every time u wash ur water!! Our stuffs gets water. All over the sink
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay while in Cebu City. The bldg.is newly renovated. It’s clean and the staff are nice and very accommodating.
Stayed 2 nights in Mar 2025

6/10 Okay

Stella, Woodbridge

Liked: Staff & service
Breakfasts selection good. Needs improvement especially shower area. It gets flooded, clogged and overflows. Sink faucet needs adjustments as water coming out sideways. Housekeeping staff very attentive, thank you!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying with surestay. The staff are very nice and accommodating. Definitely recommended ! We will be back next time we visit cebu ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariel Cristina

Stayed 4 nights in Mar 2025

8/10 Good

tri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities and room is good size and clean. Staff is very friendly.

8/10 Good

Ivo, Pangvitch

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, property conditions & facilities
This placecis awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Regan

Stayed 3 nights in Feb 2025

10/10 Excellent

Amelita

Liked: Property conditions & facilities
Satisfied
Stayed 2 nights in Feb 2025

10/10 Excellent

Ivo, Pangvitch

Stayed 3 nights in Feb 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Or room han no windows.. No coffee available or other drinks..For the price in the Philippines not normal..The hot water in the shower was luke warm..Stafe was great friendly and helpful..For the price i would expect a lil more per what u get at hotels at same pricing..
Stayed 2 nights in Feb 2025

8/10 Good

Nenita

Stayed 1 night in Feb 2025

6/10 Okay

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025