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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property
Hotel near LEGOLAND® Discovery Center in Arlington Heights

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room
Lobby sitting area
Free daily buffet breakfast
Point of interest
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down comforters, pillowtop beds, blackout drapes

Room, 1 King Bed (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

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About the area

Arlington Heights

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Woodfield Mall and LEGOLAND® Discovery Center. Schaumburg Convention Center and Schaumburg Medieval Times are also within 6 miles (10 km).

What's nearby

  • Schaumburg Convention Center - 4 min drive - 6.8 km
  • LEGOLAND® Discovery Center - 5 min drive - 7.4 km
  • Woodfield Mall - 5 min drive - 7.4 km
  • Schaumburg Medieval Times - 6 min drive - 10.7 km
  • Allstate Arena - 8 min drive - 12.7 km

Getting around

  • Arlington Heights Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬18 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Hotel near LEGOLAND® Discovery Center in Arlington Heights
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Chicago NW - Arlington Heights by IHG. Self parking is free.

This Arlington Heights hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

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Comfort Inn & Suites Arlington Heights - Schaumburg
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 744 reviews
The price is CA $99
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1008 reviews
Rating 8 - Good. 283 out of 1008 reviews
Rating 6 - Okay. 80 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Norita

Travelled with group
Disliked: Staff & service
Breakfast options were good. My issues were that we requested a handicap room, & they put us on the 5th floor. Yes there was an elevator but if there would’ve been an emergency, it would’ve been next to impossible to get my friend out safely. I questioned this at check in & was brushed off. Then we get to the room & she can’t shower all weekend, because it’s not a handicap shower, & she’s unable to lift her legs to get over the edge of the bathtub to get into it to shower. Very frustrating. She mentioned this to the next person on shift, & he said there was a 1st floor room available, he didn’t know why she put us on the 5th. There were also no usb ports in the entire room, which I found very odd, outdated & inconvenient. The carpet in the hallway of the 5th floor are loose & wrinkled & dangerous for someone walking with a cane. I think the owners should reevaluate their definition of handicap accessible before there’s an emergency and potential lawsuit.
Stayed 2 nights in Aug 2025

6/10 Okay

Norita

Travelled with group
Liked: Cleanliness
Breakfast options were good. The bed was comfortable & the overall condition of the property was good. My issues were that we requested a handicap room, & they put us on the 5th floor. Yes there was an elevator but if there would’ve been an emergency, it would’ve been next to impossible to get my friend out safely. I questioned this at check in & was brushed off. Then we get to the room & she can’t shower all weekend, because it’s not a handicap shower, & she’s unable to lift her legs to get over the edge of the bathtub to get into it to shower. Very frustrating. She mentioned this to the next person on shift, & he said there was a 1st floor room available, he didn’t know why she put us on the 5th. There were also no usb ports in the entire room, which I found very odd, outdated & inconvenient. The carpet in the hallway of the 5th floor is loose & wrinkled & dangerous for someone walking with a cane. I think the owners should reevaluate their definition of handicap accessible before there’s an emergency and potential lawsuit.
Stayed 2 nights in Aug 2025

4/10 Poor

Phillip

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Hannah

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the Stay

Enjoyed the stay. Really nice buffet breakfast. Very helpful and friendly front desk. Comfortable room. Good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeff A, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Rodney

Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and staff very friendly. The beds were very firm, which was a little uncomfortable for us. The outside noise from traffic was
Stayed 3 nights in Jul 2025

4/10 Poor

JON

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Sangkyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족

대체로 만족
Stayed 1 night in Jul 2025

10/10 Excellent

Pawonrat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot near ORD.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank H, Lampasas

Stayed 3 nights in Jul 2025

6/10 Okay

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Karin, Saint Petersburg

Travelled with partner
Liked: Cleanliness, amenities
It was just okay. Staff wasn't overly friendly. Have a good breakfast, but it was so crowded and people just hung around (all day) in the eating area. Probably would not go back there to stay. Just a quick stay but there are other better options.
Stayed 2 nights in Jul 2025

8/10 Good

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean,friendly. A bit far away. Great place for one night on the to or from the airport.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likerd the staff and general cleanliness. .orning breakfast was very good. Carpet in hallways needs changing. Could be a trip hazzard 4th floor.
Stayed 4 nights in Jul 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities
Great property location and excellent staff who are in to meet/exceed customer expectations!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Asadullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near highway and Mitsua Japanese grocer and food court. Pillows dont have a lot of support and the elevator is incredibly slow. I've stayed here twice and would keep doing so.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eudys

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Fire Alarm False Alarm

Bed was comfy, but room is outdated. Walls had bubbles in them. The front door had a crack so breeze or anything can come in. We had ants on the table we had to get rid of. It’s a few but it keeps resurfacing. The bathroom had a little mold on the soap area, but wasn’t so bad. The worst part was the fire alarm went off at the hotel at 245 in the morning and it was just a false alarm. I have a toddler so that made it worst for her. And when we asked for just an hour extension to get some more sleep, they would not even accommodate. The front desk does not know how to communicate nor say thank you. I don’t think I’ll be staying here again and would not recommend it to anyone.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeremy

Stayed 1 night in Jul 2025