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Hotel Chino Hills

3.0 star property
3-star Art Deco hotel with free WiFi

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Photo gallery for Hotel Chino Hills

Lobby
Breakfast area
Lobby lounge
Exterior
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • Place, BAPS Shri Swaminarayan Mandir
    ‪12 min walk‬
  • Place, Los Serranos Country Club
    ‪15 min walk‬
  • Place, Big League Dreams Sports Park
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Chino Hills

In Chino Hills .You'll be within half a mile (1 km) of BAPS Shri Swaminarayan Mandir and 2 miles (3 km) of Big League Dreams Sports Park with a stay here. Los Serranos Country Club and Chino Hills State Park are also within 2 miles (3 km).

What's nearby

  • BAPS Shri Swaminarayan Mandir - 12 min walk - 1.0 km
  • Los Serranos Country Club - 15 min walk - 1.3 km
  • Big League Dreams Sports Park - 2 min drive - 2.3 km
  • Ayala Park - 3 min drive - 3.7 km
  • The Shoppes at Chino Hills - 4 min drive - 5.6 km

Getting around

  • West Corona Station - 12 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 38 min drive

Restaurants

  • ‪Soup ‘n Fresh - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪TASTEA - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Hotel Chino Hills

3-star Art Deco hotel with free WiFi
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hotel Chino Hills also features a vending machine, concierge services, and a television in a common area. Free self parking is available.

This 3-star Chino Hills hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Built in 2011
  • Business center (24 hours)
  • Front desk (24 hours)
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 22 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Reviews

Hotel Chino Hills Reviews

6.2

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 258 out of 1007 reviews
Rating 8 - Good. 157 out of 1007 reviews
Rating 6 - Okay. 178 out of 1007 reviews
Rating 4 - Poor. 156 out of 1007 reviews
Rating 2 - Terrible. 258 out of 1007 reviews

Reviews

2/10 Terrible

sharon, CHINOHILLS

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is under construction. Next time, I will not use it
Stayed 1 night in Aug 2025

6/10 Okay

Chiragkumar, Milpitas

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is under construction. Front desk is messy and no breakfast during construction. There is nothing mentioned online or property is not informed ahead of time about construction.
Stayed 1 night in Jul 2025

2/10 Terrible

Esteban

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nestor

Stayed 1 night in Jul 2025

2/10 Terrible

dinesh

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
They should be allowed to take customer when they are remodeling. It is dusty and awful. Never going back again.
Stayed 1 night in Jul 2025

6/10 Okay

Alexis

Disliked: Amenities
no amenities and we were completely unaware the entire hotel is being renovated, sheets were not clean, room fridge was broken and desk was dirty and covered with stains. And yes, the hotel construction was very noisy throughout the stay.
Stayed 1 night in Jun 2025

4/10 Poor

HEENA

Stayed 3 nights in Jun 2025

2/10 Terrible

gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom pee on floor called the front desk asked for another room. She said they were sold out and would come up and clean the room 15 minutes later she came up with another set of keys for another room I feel I was lied to.
Stayed 1 night in Jun 2025

4/10 Poor

Ashley

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Scotty

Disliked: Amenities
The whole place under construction 0 amenities down to some of the basics
Stayed 2 nights in May 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction and I was not notified before my stay, so when I got there the lobby was taken apart all they had was a desk and table. They told us that the pool, gym are not in use and there is no breakfast as well, the workers started at 8am-5:30pm and most of it was under the room I was in. This was so unexpected and the property said that they would not refund or discount anything. I will not be staying there ever again and will not be using Expedia because they also did nothing afford me $50 credit on the website, unfortunately that does not help the situation now and for what I paid to stay at this location they should be doing something.
Stayed 3 nights in Jun 2025

8/10 Good

Olegario

Disliked: Amenities
Stayed 1 night in Jun 2025

2/10 Terrible

Bianka

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 1 night in Jun 2025

6/10 Okay

Pat

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet in my room was spotted in three places. Not enough toiletries for two people had to request them from the office no shower curtain and after a month, it’s still under construction.
Stayed 1 night in Jun 2025

2/10 Terrible

Danny

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was being remodeled and under construction, My first room was filthy, trash in the nightstands, pubic hair on the shower wall, and ants in the room (on the bed, walls, and desks)
Stayed 2 nights in Jun 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible! There was no ac or lights in the bathroom!!
Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction dust everywhere
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Stayed 1 night in May 2025

2/10 Terrible

JuanCarlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t go!
Stayed 2 nights in Jun 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not what it says. Saying they are renovating is an under statement, you are in a full construction zone where you should require PPE. The rooms claim to be renovated, but are dirty with stained floors, hair in the shower and bathroom, and yellow pillows and dirty linens. They advertise a pool, fitness center, and free continental breakfast which is not available. The front desk is literally a desk with a printer on it. The front area is always empty with no one getting you. You have to go look for help around the corner where they are eating in what appears to be a break room or something. It was the worst property I have been to, once I found a replacement room we left. The manager Ruby is rude and claimed she would give a full refund, but then charged my card without even sending a receipt. The amount was more than one night plus tax and Expedia is not helping after repeated tries to get my money refunded, do not book here! Worst place ever!
Stayed 3 nights in Jun 2025

2/10 Terrible

Davida

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Construction everywhere. No lobby, deck as checkin, rooms have no supplies. Sign states damage to vehicle around construction is not their liablity. All amenities are closed
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness
Considering the construction at the hotel, we had a great stay. We would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bianka

Stayed 1 night in May 2025

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at Chino Hotel was exactly what I expected. Very clean, staff was friendly and professional (and both hostesses were attractive) The hotel was doing some remodeling but I did not experience any noise from the contractors or remodeling staff. We will definitely stay at Chino Hills Hotel.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is undergoing a renovation, but we had no problems with the room. The room itself was modern and clean.
Stayed 1 night in May 2025