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"The people working at the front desk were very professional and friendly. They cared about any concerns and questions we had, and went above and beyo ... " More

By a verified traveller on Fri 10 Dec 2021

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Hotel Description

Family-friendly 3-star hotel near Disney California Adventure® Park

Heart of Anaheim

Within a 10-minute walk of this Anaheim Resort hotel, you'll find Anaheim Convention Center and Anaheim GardenWalk. Downtown Disney® District and Disney California Adventure® Park are also within 2 miles (3 km).

Family-friendly fun

This hotel features an outdoor pool and a gym. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the spa tub and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 190 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and ironing boards.

Suite (King Suite w/ French door to parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $138* Per night/room 27 Jan. - 28 Jan.

Deluxe Room with 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms (Kids)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Accessible 2 Queen Bed Room with Roll-in Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Anaheim Portofino Inn and Suites ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (13) Couples (2) Family (18)
5 out of 5
Everything

Posted by on 16 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by Customer Service

Thank you for the 5/5 rating, Abel! It's excellent you enjoyed your time at Portofino Inn & Suites Anaheim so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

5 out of 5
The people working at the front desk were very professional and friendly. They cared about any concerns and questions we had, and went above and beyond to make sure we were comfortable and that our stay was enjoyable!

Posted by , from VACAVILLE on 10 Dec. 2021

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Comment from Hotel Management

10 Dec. 2021 by Customer Service

Thank you for sharing this wonderful review with us, Debbie! We're thrilled to hear you had such an enjoyable experience at Portofino Inn & Suites Anaheim. We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!

5 out of 5
The hotel was perfect. The only negative thing to say about the experience was the fact that the room was so cold in the heater did not work.

Posted by on 13 Nov. 2021

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Comment from Hotel Management

14 Nov. 2021 by Customer Service

We appreciate you sharing this positive rating, Andrew! The comfort of our guests is important to us so we can't wait to see you back again at Portofino Inn & Suites Anaheim. We want to share an even more enjoyable experience with you next time.

5 out of 5
It was a great stay.

Posted by on 23 Sep. 2021

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Comment from Hotel Management

23 Sep. 2021 by Customer Service

Thanks for the amazing rating, Eric! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Portofino Inn & Suites Anaheim! Have a lovely day!

4 out of 5
H

Posted by on 16 Sep. 2021

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Comment from Hotel Management

19 Sep. 2021 by Customer Service

Thank you for the 4/5 rating, Steven! We are excited to see that you had an enjoyable experience at Portofino Inn & Suites Anaheim. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

5 out of 5
It was a nice property

Posted by on 6 Aug. 2021

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Comment from Hotel Management

8 Sep. 2021 by Customer Service

Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Portofino Inn & Suites Anaheim!

1 out of 5
Trash

Posted by on 23 Jul. 2021

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Comment from Hotel Management

23 Jul. 2021 by Customer Service

Thank you for sharing your feedback. We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliper service our guests are accustomed to.

4 out of 5
Still had a few restrictions but overall had a good experience

Posted by on 12 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Customer Service

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you back again at Portofino Inn & Suites Anaheim soon. We want to share an even more fantastic experience with you next time. Have a great day!

3 out of 5
Rooms were a bit dirty

Posted by on 16 May 2021

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Comment from Hotel Management

17 May 2021 by Customer Service

We appreciate you taking the time to leave us this feedback. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

5 out of 5
Location was the best part of my hotel, we had Disney next door and every breakfast restaurant conveniently located within walking or short drive distance.

Posted by , from Desmoines wa on 28 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Customer Service

Thanks for the fantastic review, Soledadfamily! We're happy you enjoyed your time with us so much at Portofino Inn & Suites Anaheim! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!

About the Anaheim Portofino Inn and Suites

Location 1831 S Harbor Blvd, Anaheim, CA 92802

Property Features

Anaheim Portofino Inn and Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Anaheim Portofino Inn and Suites. This 3-star Anaheim hotel is smoke free.

  • 190 guestrooms or units
  • 2 buildings
  • Built in 2001
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Anaheim Regional Transportation Intermodal Center (4.6 km / 2.8 mi)
  • Property shuttles: Area shuttle, train station pick-up, theme park shuttle, and shopping center shuttle

Room Amenities

Anaheim Portofino Inn and Suites offers 190 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Anaheim hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Resort fee: USD 18.72 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Self parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per day
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anaheim Portofino
  • Anaheim Portofino Inn
  • Portofino Inn
  • Portofino Anaheim
  • Portofino Hotel Anaheim
  • Portofino Inn And Suites Anaheim Hotel
  • Portofino Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino And Suites
  • Anaheim Portofino Inn and Suites Hotel
  • Anaheim Portofino Inn and Suites Anaheim
  • Anaheim Portofino Inn and Suites Hotel Anaheim

You should know

  • Anaheim Portofino Inn and Suites offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.