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"it was a great stay :) " More

By a verified traveller on Sun 03 Jul 2022

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Hotel Description

Family-friendly 3-star hotel near Disney California Adventure® Park

Anaheim Resort stay

A stay at this Anaheim Resort hotel places you within half a mile (1 km) of Anaheim Convention Center and 2 miles (3 km) of Disney California Adventure® Park. Disneyland® and Downtown Disney® District are also within 2 miles (3 km).

Family-friendly fun

This hotel features an outdoor pool and a gym. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the spa tub and perks like free WiFi.

Deluxe Room with 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $173* Per night/room 14 Aug. - 15 Aug.

Suite (King Suite w/ French door to parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms (Kids)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Accessible 2 Queen Bed Room with Roll-in Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Anaheim Portofino Inn and Suites ratings based on 34 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (13) Couples (2) Family (17)
4 out of 5
it was a great stay :)

Posted by on 3 Jul. 2022

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4 out of 5
We got the “Kings Suite” and it was excellent for our family, giving privacy to the people using the sofa bed. It’s big and it has a microwave, refrigerator and coffee maker, which allowed us to keep things for breakfast during our stay, saving time and money. The location is excellent! Walking distance from the entrance to Disneyland and plenty of parking to leave your car at the hotel. The staff is very friendly and accommodating. I felt welcome immediately after walking in the lobby. A minor complaint is they often forget to replenish the coffee and shampoo, and the carpet in our room looked like it needs a deep cleaning.But other than that, I am extremely happy for all we received and the reasonable price we paid. I will stay over and over again.

Posted by on 3 Jul. 2022

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Comment from Hotel Management

4 Jul. 2022 by General Manager

Evangelina, thank you for the great review. We're pleased to hear you enjoyed your stay at Anaheim Portofino Inn & Suites so much. It's wonderful that our spacious accommodations and prime location left such a lasting impression. We truly appreciate you taking the time to share your thoughts with us. That said, we have noted your concerns and shared them with the appropriate team to ensure a better guest experience. We look forward to hosting you again the next time you're in town! May your day be magical, Mark O'Neal, General Manager

2 out of 5
Booked a suite for one night and we showed up and they stated they did not have my reservation when I had spoken to them about a week before and they did. They ended up finding my reservation but stated they had no rooms like the one we had reserved and they ended up putting us in a 2 bed room and they tried to charge me for parking for 2 vehicle when it was only one.

Posted by on 28 Jun. 2022

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Comment from Hotel Management

29 Jun. 2022 by General Manager

Giselle, thank you for sharing your feedback. While we are pleased to learn your overall stay was pleasant, we want to apologize that the room type you requested was not available. We regret the frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. Best regards, Mark O'Neal, General Manager

4 out of 5
Shower did not drain very well. Loved that the bathroom had a door separating the shower/toilet from the sink. Allowed for the 2 areas to be used at the same time.

Posted by on 10 May 2022

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Comment from Hotel Management

10 May 2022 by Customer Service

Thank you for the great rating, Daniel! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our bathroom features, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!

2 out of 5

Posted by on 29 Mar. 2022

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3 out of 5

Posted by , from LAS VEGAS on 28 Mar. 2022

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5 out of 5

Posted by on 2 Mar. 2022

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3 out of 5
Location to Disney is perfect, to Knotts & Medieval short drive. Price was great large suite. The suite is showing age, no info on elevator not working or ice machine on our level. Our suite was on the Harbor street side and was very very nosily. 2302

Posted by on 24 Feb. 2022

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Comment from Hotel Management

24 Feb. 2022 by Customer Service

We appreciate the feedback, Sheila. While we're happy you appreciated our location, affordable rates, and spacious suites, it's unfortunate our room condition, communications, and sound levels didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

4 out of 5
It’s near Disney but the hotel needs an update. The door in the room we stayed did not close properly, there was a visible gap at the bottom.

Posted by on 15 Feb. 2022

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Comment from Hotel Management

15 Feb. 2022 by Customer Service

We appreciate you sharing this positive rating, Anna! The comfort of our guests is important to us so we can't wait to see you back again at Portofino Inn & Suites Anaheim. We want to share an even more enjoyable experience with you next time.

5 out of 5

Posted by , from VACAVILLE on 10 Feb. 2022

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About the Anaheim Portofino Inn and Suites

Location 1831 S Harbor Blvd, Anaheim, CA 92802

Property Features

Anaheim Portofino Inn and Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Anaheim Portofino Inn and Suites. This 3-star Anaheim hotel is smoke free.

  • 190 guestrooms or units
  • 2 buildings
  • Built in 2001
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Anaheim Regional Transportation Intermodal Center (6.1 km / 3.8 mi)
  • Property shuttles: Area shuttle, train station pick-up, theme park shuttle, and shopping center shuttle

Room Amenities

Anaheim Portofino Inn and Suites offers 190 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Anaheim hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Anaheim Portofino Inn and Suites offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Resort fee: USD 18.72 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anaheim Portofino
  • Anaheim Portofino Inn
  • Portofino Inn
  • Portofino Anaheim
  • Portofino Hotel Anaheim
  • Portofino Inn And Suites Anaheim Hotel
  • Portofino Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino And Suites
  • Anaheim Portofino Inn Suites
  • Anaheim Portofino Inn and Suites Hotel
  • Anaheim Portofino Inn and Suites Anaheim
  • Anaheim Portofino Inn and Suites Hotel Anaheim

You should know

  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.