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"Loved the hotel. The walls were a little thin, could hear a lot throughout the night. What really concerned me was the door did not lock. After tal ... " More

By a verified traveller on Mon 16 Oct 2023

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Hotel Description

Hotel near Lindner Family Tennis Center in Mason

In Mason

Within 2 miles (3 km) of this Mason hotel, you'll find Lindner Family Tennis Center and Great Wolf Lodge Cincinnati Mason. Kings Island is within 2 miles (3 km) and EnterTrainment Junction is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $119* Per night/room 30 Mar. - 31 Mar.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Mason Kings Island ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tru by Hilton Mason Kings Island

Everyone (8) Couples (1) Family (2)
5 out of 5

Posted by on 24 Mar. 2024

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3 out of 5
Loved the hotel. The walls were a little thin, could hear a lot throughout the night. What really concerned me was the door did not lock. After talking with MULTIPLE other guests, many other people at the hotel had a problem with their door not locking when you shut the door. What kind of hotel has issues with locking the door? It’s a pretty big problem for me. The hotel was very clean and breakfast was great, it’s a shame I would never stay here again because of the locks.

Posted by on 16 Oct. 2023

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1 out of 5

Posted by on 27 Sep. 2023

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1 out of 5
No one would answer the phone for two days prior to check. Once we arrived they notified us that the elevator is not working and they put us on the 4th floor. Charged 80 more than the place across the street with a working elevator. Not willing to discount for the inconvenience! I have stayed in several hotels over the years for travel softball , work and vacation but this is one place I would definitely not recommend !

Posted by on 6 Aug. 2023

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4 out of 5

Posted by on 5 Jun. 2023

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4 out of 5

Posted by on 19 May 2023

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1 out of 5

Posted by on 25 Oct. 2022

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5 out of 5

Posted by on 23 Apr. 2022

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5 out of 5

Posted by on 4 Aug. 2021

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5 out of 5
Simple yet elegant decor. Friendly staff. Great amenities. Comfy room and beds. Great stay!

Posted by on 21 Jun. 2021

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About the Tru by Hilton Mason Kings Island

Location 2720 Waterpark Drive, Mason, OH 45040

Property Features

Tru by Hilton Mason Kings Island offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Mason Kings Island also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Mason hotel.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2019
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Mason Kings Island offers 100 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. This Mason hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Housekeeping (on request)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at noon

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Mason King's Island Hotel
  • Tru Hilton King's Island Hotel
  • Tru Hilton Mason King's Island
  • Tru Hilton King's Island
  • Hotel Tru by Hilton Mason King's Island Mason
  • Mason Tru by Hilton Mason King's Island Hotel
  • Hotel Tru by Hilton Mason King's Island
  • Tru by Hilton Mason King's Island Mason
  • Tru Hilton Mason King's Island Hotel
  • Tru Hilton King's Island Hotel
  • Tru Hilton Mason King's Island
  • Tru Hilton King's Island
  • Hotel Tru by Hilton Mason King's Island Mason
  • Mason Tru by Hilton Mason King's Island Hotel
  • Hotel Tru by Hilton Mason King's Island
  • Tru by Hilton Mason King's Island Mason
  • Tru Hilton Mason King's Island
  • Tru By Hilton Mason Kings
  • Tru by Hilton Mason Kings Island Hotel
  • Tru by Hilton Mason Kings Island Mason
  • Tru by Hilton Mason Kings Island Hotel Mason

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.