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4.0 out of 5

"Great walk in shower! " More

By a verified traveller on Thu 28 Dec 2023

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Hotel Description

3.5-star hotel near Polaris Fashion Place

Polaris stay

Within a 10-minute walk of this Polaris hotel, you'll find Polaris Fashion Place and Magic Mountain Fun Center. Topgolf and Sharon Woods Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $226* Per night/room 28 Apr. - 29 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bay Window Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible (Executive, Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Columbus/Polaris ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Columbus/Polaris

Everyone (10) Couples (6) Family (8)
5 out of 5
Great walk in shower!

Posted by on 28 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Chris

Roxann, Thank you for your wonderful review of our property. We are so glad you enjoyed your stay. We look forward to seeing you again.

1 out of 5

Posted by on 29 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Cristian Padilla

Thank you for your review. We hope you give our property a second chance in the future.

1 out of 5

Posted by on 6 Aug. 2023

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Comment from Hotel Management

29 Aug. 2023 by Hotel Management

Thank you for taking the time to give us your review. I am sorry that your stay with us did not live up to your expectations. I will share your feedback with the rest of the team, so we can work on the areas that need improving. I hope you come visit us again to give us another chance. Have a wonderful rest of your day!

5 out of 5

Posted by on 18 Mar. 2023

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Comment from Hotel Management

7 Apr. 2023 by Hotel Management

Thank you for the 5 out of 5! Have a great day!!

5 out of 5
Room

Posted by on 26 Feb. 2023

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Comment from Hotel Management

26 Feb. 2023 by Hotel Management

Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

4 out of 5

Posted by on 19 Jun. 2022

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5 out of 5
Very comfortable and clean! It’s our number one choice for the Columbus area. Looking forward to the restaurant opening up and then it will be perfect!

Posted by on 22 May 2022

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Comment from Hotel Management

12 Jun. 2022 by Hotel Management

Thank you for the 5 out of 5! We are glad you enjoyed your stay. We hope to see you again soon. Have a great day!!

4 out of 5
The renovation that is going on could have been concealed a little better

Posted by on 3 Apr. 2022

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Comment from Hotel Management

3 Apr. 2022 by Hotel Management

Thank you for this great review! We agree that the lobby renovation is very inconvenient. Thank you for your patience while we continue to work through it, and we hope you come back to see the finished product. We are currently scheduled to have it all finished around the end of May! I will share your feedback with the rest of the team, and I hope you come visit us again soon!

3 out of 5
We have stayed at this Hilton before and were really pleased. This time the doors between the bedroom and sitting area jammed and could not be opened. Husband used his knife to release the latch so we could exit the room. The heating system blew on our head and face while on the couch or in bed. There was so little water pressure it was difficult to shower. The room had an odd odor and just appeared worn and tired. The towels and linens were clean. No insect or rodent activity was present. Were this a bare basic hotel, we would have only our own choice to complain about; however, It was a splurge for our anniversary and we expected better. We expected a repeat of our past trips.

Posted by , from Parkersburg on 2 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Hotel Management

Thank you for taking the time to give us your review. I am sorry that your stay with us did not live up to your expectations. I will definitely have our engineering team look into this for you. I will share your feedback with the rest of the team, so we can work on the areas that need improving. I hope you come visit us again to give us another chance. Have a wonderful rest of your day!

4 out of 5

Posted by on 2 Jan. 2022

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About the Hilton Columbus/Polaris

Location 8700 Lyra Dr, Columbus, OH 43240

Property Features

As a guest of Hilton Columbus/Polaris, you'll find an indoor pool, a 24-hour health club, a spa tub, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 15504 square feet (1440 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Columbus/Polaris. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Columbus hotel.

  • 254 guestrooms or units
  • 10 levels
  • 15504 sq ft of conference space
  • 1440 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • In-room fitness
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 10:30 AM.

17 Arrows Craft Kitchen - This restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8–17 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus/polaris Hilton
  • Hilton Columbus/polaris
  • Hilton Columbus/polaris Columbus
  • Hilton Columbus/polaris Hotel
  • Hilton Columbus/polaris Hotel Columbus
  • Hilton Columbus/Polaris Ohio
  • Hilton Columbus/Polaris Ohio
  • Hilton ColumbusPolaris Columb
  • Hilton Columbus/Polaris Hotel
  • Hilton Columbus/Polaris Columbus
  • Hilton Columbus/Polaris Hotel Columbus

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.