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"Check in was not ready at 4p But everthing else was nice " More

By a verified traveller on Sun 01 Aug 2021

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Hotel Description

Enjoy free breakfast at this 3-star Columbus hotel

Near the airport

You'll find Mount Carmel East and The Golf Depot within 3 miles (5 km) of this hotel. Gahanna Woods Park and State Nature Preserve and Whitehall Community Park are also within 3 miles (5 km).

Renovated in 2017

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $153* Per night/room 28 Apr. - 29 Apr.

Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Comm and Tub Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel

Everyone (15) Couples (2) Family (3)
5 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

31 Mar. 2024 by Stephen Kaledecker, General Manager

Megan,Thanks so much for your awesome 5/5 rating! We can't wait to see you again soon!

5 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Sincerely, Lisa Dean Director of Sales

Thank you, Shayla, for your comments. We are so glad you enjoyed your stay. We look forward to seeing you again.

1 out of 5
People where loud all night an was yelling in the halls

Posted by on 31 Oct. 2021

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Comment from Hotel Management

1 Nov. 2021 by Lisa Dean Director of Sales

Hello Betsy, Thank you for your comments. I am sorry that your stay wasn't quiet and peaceful. I know Halloween weekend can be a little noisy especially with the guests we have that come and visit the Haunted Hoochie and with a lot of events happening in Columbus like sporting events and concerts it was maybe a little more intense. We hope you come and visit us again so you can see that it is not always like that.

3 out of 5
Check in was not ready at 4p But everthing else was nice

Posted by on 1 Aug. 2021

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Comment from Hotel Management

2 Aug. 2021 by Sincerely, Lisa Dean Director of Sales

Thank you for your comments. I apologize that your room wasn't ready at 4pm. I am glad that everything else worked out for you. We hope you will come and visit us again.

4 out of 5
The property was fine. Looks like a lot of the prostitutes are using this hotel as a work place. Need to add security.

Posted by on 16 May 2021

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Comment from Hotel Management

17 May 2021 by Sincerely, Lisa Dean Director of Sales

First I want to thank you for taking the time to complete the survey. I do apologize for the issues that you had to deal with. I was trying to figure which day were here so we could address the issues with our staff and management team.

5 out of 5
Breakfast options and pool regulations for "zones" however we understand under the COVID rules.

Posted by on 29 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Lisa Dean Director of Sales

Thank you for your comments. We are glad you enjoyed your stay. We look forward to seeing you in the future.

5 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Lisa Dean

Thank you for your comments. We are glad you enjoyed your stay.

5 out of 5

Posted by on 10 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Lisa Dean

Thank you for your comments. We are pleased that you enjoyed your stay.

4 out of 5
The breakfast was great with very friendly morning staff. Our room had a terrible odor to the point that others in our group insisted on a room change. Smelled liked soured-puke.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Lisa Dean

Thank you for your comments. I will share your comments with our management team.

5 out of 5
We booked this hotel last minute when our flight out was cancelled. It was clean, very comfortable and worked well for a backup. The staff were professional -and welcoming. It took about 10 minutes to/from the airport late at night and then back in the early morning. It’s in an suburban area with a number of chain stores and a large hospital.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Lisa Dean

Thank you for your comments. We are so glad that your stay was pleasant. I will share your comments with our team. We look forward to seeing you again the next time you are in the Columbus area.

About the Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel

Location 6305 E Broad St, Columbus, OH 43213

Property Features

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Self parking is free. A complete renovation of Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel was completed in November 2017. This 3-star Columbus hotel is smoke free.

  • 95 guestrooms or units
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are not compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Columbus Airport East
  • Country Inn Carlson Columbus Airport East
  • Country Inn Carlson Columbus Airport East OH
  • Country Carlson Columbus Airport East OH
  • Holiday Inn Express Columbus Airport East Hotel
  • Holiday Inn Express Columbus Airport East
  • Holiday Inn Express Suites Columbus Airport East
  • Holiday Inn Express Suites Columbus Airport East an IHG Hotel
  • "Holiday Inn Express Suites Columbus Airport East an IHG Hotel"

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.