The Plaza Hotel Columbus at Capital Square

4.0 star property
Hotel near Ohio Theatre in Columbus

Choose dates to view prices

Photo gallery for The Plaza Hotel Columbus at Capital Square

Breakfast, lunch, dinner served; American cuisine
Lobby
Exterior
Lounge
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
75 E State St, Columbus, OH, 43215
  • Place, Ohio Theatre
    ‪2 min walk‬
  • Place, Palace Theatre
    ‪5 min walk‬
  • Place, COSI
    ‪10 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

Traditional Room, 1 King Bed

7.8 out of 10
Good
(28 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Corner

8.0 out of 10
Very good
(12 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

You may also like

About the area

Columbus

Downtown Columbus stay.With a stay at this Downtown Columbus hotel, you'll be steps from Ohio Theatre and Ohio Statehouse. Columbus Commons and Palace Theatre are also within half a mile (1 km).

What's nearby

  • Ohio Statehouse - 1 min walk - 0.0 km
  • Ohio Theatre - 2 min walk - 0.2 km
  • Palace Theatre - 5 min walk - 0.4 km
  • COSI - 10 min walk - 0.8 km
  • Nationwide Arena - 14 min walk - 1.2 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 10 min drive

Restaurants

  • ‪Potbelly Sandwich Shop - ‬4 min walk
  • ‪Spaghetti Warehouse - ‬3 min walk
  • ‪Parable Coffee - ‬4 min walk
  • ‪Condado Tacos - ‬3 min walk
  • ‪One Line Coffee - ‬3 min walk

About this property

The Plaza Hotel Columbus at Capital Square

Hotel near Ohio Theatre in Columbus
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16686 square feet (1550 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Plaza Hotel Columbus at Capital Square.

This Columbus hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 16686 sq ft of conference space
  • 1550 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Plaza Hotel Columbus at Capital Square offers 403 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Capitol
Sheraton Columbus Capitol Square
Sheraton Columbus Hotel Capitol Square
Sheraton Columbus Square
Sheraton Hotel Capitol
Sheraton Hotel Capitol Square
Sheraton Capitol Square
Sheraton Columbus Hotel at Capitol Square
The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

Reviews

The Plaza Hotel Columbus at Capital Square Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 114 out of 1006 reviews
Rating 2 - Terrible. 129 out of 1006 reviews

Reviews

4/10 Poor

April, Cincinnati

Disliked: Staff & service, property conditions & facilities
No AC even after we moved rooms, no tv reception and phone did not work.
Stayed 1 night in Jul 2025

4/10 Poor

April, Cincinnati

Disliked: Property conditions & facilities
No AC, no tv signal, no phone service.
Stayed 1 night in Jul 2025

4/10 Poor

Leanna

Travelled with family
Disliked: Property conditions & facilities
Room was okay. The both mattresses were stained us and a foul smell in the entire hotel including rooms and elevators. Was advised there was a continental breakfast in the morning, there was not. $21 for meal. The air conditioner was not working, stayed 79 in our room the entire time even with temp set to 65. Called the front desk to ask about it and was it would be looked at and no one ever came, when I called about it again I was told To deal with it. Very rude and unprofessional. $300 for a night with no amenities. Paying for convenience of location.
Stayed 1 night in Jul 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Ohio Theater. On site dining. Excellent place to stay.
Stayed 1 night in Jul 2025

4/10 Poor

KELLIE

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location. Very friendly staff. We arrived on a hot summer day and room was 80 degrees. Maintenance came right away and claimed they fixed it, but room remained very hot. Staff was very accommodating to help us move rooms, but the second room was not much better. The entire facility is very outdated and the rooms are not the cleanest. Rooms smelled stale and stuffy like they had been closed up for a long time. Furnishings and carpet are very outdated and not super clean. We picked it because it is cheap and now we know why. We will not likely go back.
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Plaza nice
Stayed 1 night in Jul 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Town For The Crew Game

My wife and I were in town for a Columbus Crew game and wanted a location that was conveniently located in close proximity to the stadium. Upon arrival, the valet was friendly and informative and the front desk attendant let us know that pour room was ready early which greatly helped in getting to the game on time. The room itself was clean, spacious and comfortable. We had breakfast there the next morning and found the waitress very friendly and pleasant. The meal itself was done well. If I had one disappointment, it was that the room did not have a refrigerator which would have been helpful considering that we had leftovers from dinner. Other than that, I would definitely stay at this location again when in town.
Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the classic decor and big room. I liked the location, valet parking option, and Starbucks on the first floor.
Stayed 3 nights in Jun 2025

4/10 Poor

Kyrsten

Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. I had multiple rooms with multiple issues. The a/c wasn’t working and the rooms were terrible hot. The plumbing in one room didn’t work so guest had to use someone else’s room for bathroom needs. Rooms smelled like smoke. Multiple elevators didn’t work and took over 30 mins to get to the lobby. Valet parking was a nightmare and took over an hour to drop off and pick up your car. Stay was rude and unpleasant. None of the issues were addressed before check out and during check out the staff told me to take it up with Expedia. I filed a complaint Expedia in which they did nothing but apologize for the inconvenience. Overall, totally dump and everyone agreed the hotel was the worst part of the trip.
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Amenities, property conditions & facilities
The air conditioning in the room was barely working. The coolest we get the room was 75 degrees. The water in the sink in the kitchen area was a drip at best. Finally, we valeted our car and someone hit it. No one told me and had it not been for my daughter who noticed it I would not have been advised while onsite.
Stayed 1 night in Jun 2025

6/10 Okay

Dan

Travelled with group
Liked: Property conditions & facilities, room comfort
Overpriced
Stayed 1 night in Jun 2025

6/10 Okay

Mira

Business traveller
Liked: Cleanliness, room comfort

Great location but challenges with room amenities.

Given that my expectations of The Plaza Hotel were quite high, I was very surprised at the state of the room I was given. The phone did not work, the refrigerator placed in the room did not work, the towel bar fell off the wall after barely touching it and the air conditioning unit was not responsive to any adjustments (but thankfully it did work). Also, it seemed like only one of the four elevators was working all weekend, leading to a very slow descent on checkout day. On the plus side, the location was great, along with the view, and it was very handy to have the $17 per day self serve parking connected to the hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Tasheena

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Chaneil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Need to do way better

Air conditioning wasn’t wrking was 80 degrees in room ask for towels at 4:30 didn’t come so had to shower n leave for a concert at 7 came back still no towel until I called for 2nd time at 12:30 when got back in an they have four elevator n only 2 wrk then on last day only one wrking n ppl had to use service elevator very unsafe an the ppl that park cars very unorganized n some time nasty only person parking cars was the tall young man the 1st day there n trust me if I would have seen him before I left def would of got a tip
Stayed 2 nights in Jun 2025

2/10 Terrible

Brittany

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The ac stopped working and the sheets were like sand paper
Stayed 1 night in Jun 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
The building was difficult to find and so was parking. There were no signs for anything. It was a hassle to park in a garage that was 22 dollars a night, and have to walk with all of your luggage to the hotel. The elevators didnt work right. Then you get to the room and have to cal l for blankets and towels.
Stayed 2 nights in Jun 2025

8/10 Good

Cheyanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only had one elevator working during checkout hours on a Sunday. Waited 20 minutes for an elevator and ended up hauling everything down 11 flights of stairs. But other than that it was pretty good.
Stayed 2 nights in Jun 2025

6/10 Okay

michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Lindsay

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was nice as were the staff, but the AC in our room worked very poorly. It was set at 65 but it didn’t get cooler than 84 degrees.
Stayed 1 night in Jun 2025