North Pier Hotel

3.0 star property
3-star beachfront hotel with outdoor pool

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Photo gallery for North Pier Hotel

Bay View Spa Room | Water view
Front of property - evening/night
Four Bedroom Townhouse | Private kitchen
Interior
Bay View Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

View in a map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪2 min walk‬
  • Cowes Beach
    ‪2 min walk‬
  • Phillip Island Wildlife Park
    ‪5 min drive‬

Room options

Bay View Queen Room

8.4 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Bay View Spa Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Room, Multiple Beds, Bay View

  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Guest Room

8.0 out of 10
Very good
(17 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Budget Family Room

8.6 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Budget Room

7.8 out of 10
Good
(39 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Bay View Room

8.2 out of 10
Very good
(17 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Bay View Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

Two Bedroom Bay View Apartment

  • 60 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

Four Bedroom Pool View Townhouse

  • 120 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

Bay View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

Four Bedroom Townhouse

  • 120 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Twin Bunk Beds and 1 Twin Bed

Guest Suite

7.8 out of 10
Good
(17 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Dorm Room - 4 Share

  • 30 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

Dorm Room - 6 Share

  • 30 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds

Dorm Room - 2 Share

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

About the area

Cowes

On the beach.Your stay at this hotel will put you steps from Phillip Island Ferry Dock and a 5-minute walk from Cowes Beach. Also, Silverleaves Beach is within half a mile (1 km) and Phillip Island Wildlife Park is within 2 miles (3 km).

What's nearby

  • Phillip Island Ferry Dock - 2 min walk - 0.2 km
  • Cowes Beach - 2 min walk - 0.2 km
  • Silverleaves Beach - 3 min walk - 0.3 km
  • Phillip Island Wildlife Park - 5 min drive - 3.8 km
  • A Maze'N Things - 7 min drive - 6.5 km

Getting around

  • Melbourne Baxter Station - 73 min drive
  • Avalon Airport (AVV) - 143 min drive

Restaurants

  • ‪Phillip Island Football Club - ‬10 min walk
  • ‪Kristo's Charcoal Rotisserie & Salad Bar - ‬4 min walk
  • ‪The Jetty Restaurant - ‬6 min walk
  • ‪Fig & Olive at Cowes - ‬9 min walk
  • ‪G'Day Tiger - ‬5 min walk

About this property

North Pier Hotel

3-star beachfront hotel with outdoor pool
North Pier Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at North Pier Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Cowes hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
North Pier Hotel offers 62 accommodations with hair dryers. Televisions come with digital channels.

Languages

English

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Simone

Travelled with family
Disliked: Amenities, property conditions & facilities
We were in the bay view room, low level. The room was filled with sand. All night we could hear people running around in the upstairs rooms, or coming up and down the metal steps which was just next to our room. There was yelling and fights going on outside from 12-530am. The room itself has minimal facilities, no table to eat off, nor any chairs or couch to sit on. Our family of 4 had to all sit on the bed to watch tv. Disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great price
Stayed 1 night in May 2025

10/10 Excellent

Marielouise

Liked: Cleanliness, staff & service, property conditions & facilities
I was highly impressed with it clean and comfortable rooms and additional facilities , the views is excellent , the staff is excellent very helpful I highly recommend it .
Stayed 1 night in Apr 2025

10/10 Excellent

franck

Clean. Welcoming
Stayed 1 night in Apr 2025

8/10 Good

Keryn

Liked: Cleanliness, staff & service
Friendly staff. Opposite beach
Stayed 1 night in May 2025

10/10 Excellent

neeru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful experience to stay here. Amazing staff service. Kids and adults entertainment. Lovely
Stayed 1 night in May 2025

8/10 Good

Bao

Travelled with partner
Liked: Cleanliness, staff & service
Just a short distance to the beach & shopping
Stayed 1 night in Apr 2025

10/10 Excellent

Diong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with water view Convenient to move round.
Stayed 2 nights in Apr 2025

8/10 Good

Alan, nantwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chanhelen

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist, they are very friendly 👍❤️
Stayed 1 night in Apr 2025

4/10 Poor

Katie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location was the best thing. The faculties were very poor quality, and couldn’t change temperature on the sink as handle was starting to break. Not really worth the price we paid.
Stayed 1 night in Apr 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location,dining/activity options/friendly staff.
Stayed 1 night in Apr 2025

4/10 Poor

glynis

Disliked: Property conditions & facilities
No exhaust fan in the bathroom which made the floor sticky and slippery. Only one bedside table. There was enough room for a small table and two chairs which would have made it easier to make a cup of tea. Noisy fridge. Had to turn it off during the night.
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was advertised with a spa, i specifically booked it for this reason. There was no spa. Staff did nothong except make excuses. I called Wotif tjey tried but the staff had already changed the ad so it looked like i was wrong to Wotif, stadf were rude, condescending unhelpful and arrogant DO NOT RECOMMEND WILL DEFINITELY NOT RETURN!! Only stayed as it was to late to find anytime else. Room wasnt clean, subbish in bin from last people
Stayed 1 night in Apr 2025

8/10 Good

Diana

Travelled with family and small children
Loved the view, walkable to the beach, seeing the sunrise and sunset. Great for families.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Great Location

Lovely location
Stayed 1 night in Apr 2025

8/10 Good

Minh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy with pre-arival checked in. Room was budget, not clean, but doable. Good luck with parking especially with Saturday Market.
Stayed 2 nights in Apr 2025

8/10 Good

Nicola

Disliked: Property conditions & facilities
Room was great, beds comfortable, location is great. Unfortunately, we were placed near an outdoor smoking area even though we had a 6year old child. The Internet and TV access was awful, you couldn't watch half the channels, and the internet cut out constantly. Not great when you're sitting in a room at night with your child. I expect it would be noisy in peak summer periods.
Stayed 2 nights in Apr 2025

6/10 Okay

Georgie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Excellent location along the esplanade & friendly staff. Very hard mattresses-checked out a day early due to same. Very loud from the bar/bistro downstairs- very difficult with toddler/baby to get them to sleep (not hotels fault) just something we didn’t consider. Average cleanliness- dirty/stained carpet , skirting boards & lights inside in need of deep clean. Very minimal parking outside room therefore had to park on street- although we booked during peak period. Otherwise hotel located in a great area with stunning bay views.
Stayed 4 nights in Apr 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

“Unexpected guest in the walls…”

Stayed here for 3 nights and the room itself was fine — pretty average in terms of cleanliness and amenities, nothing fancy but did the job. Unfortunately, the experience took a turn when a possum somehow made its way into the room. Yes, you read that right — an actual possum. Staff were quick to respond and managed to block its entry, but there wasn’t anyone on the property to chat to. I appreciated the attempt. But the drama didn’t end there. All night long, the possum (or possibly its noisy relatives) scratched and thumped around in the walls. It was like trying to sleep next to a wildlife documentary. Would’ve been a decent stay if not for the uninvited nocturnal guest and the chorus of wall scratching that followed. Great if you’re into rustic charm and surprise animal encounters — otherwise, bring earplugs.
Stayed 3 nights in Apr 2025

10/10 Excellent

nick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds comfortable Was good location Just a bit noisy being on esplanade
Stayed 1 night in Apr 2025

2/10 Terrible

Delina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no cooking facilities no chairs tables nothing in room pretty much it was noisy and poor condition property
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederic

Liked: Cleanliness, property conditions & facilities
Perfect place
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great position. Walking distance to everything
Stayed 4 nights in Apr 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025