"Everyone I came in contact with (staff and guests) were very friendly. I was traveling alone but met so many nice people, I didn't feel like I was al ... " More

By a verified traveller on Wed 22 Jun 2016

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Hotel Description

Hotel near Suburban Collection Showplace in Wixom

In Wixom

Within 3 miles (5 km) of this Wixom hotel, you'll find Suburban Collection Showplace and Paradise Park. Also, Links of Novi is within 3 miles (5 km) and Twelve Oaks Mall is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and living rooms, the 92 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include refrigerators, microwaves, and premium bedding.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$107* Per night/room 28 Sep. - 29 Sep.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Wixom ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Wixom

Everyone (4) Family (1)
3 out of 5
overall it's a nice place to stay in a good location for daughters live close by but really the bed wasn't too comfortable but other than that it's fine

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Hr

Thank you for your feedback.

1 out of 5
My room was filthy. The bathtub and the toilet were still dirty. Hair in the tub

Posted by on 17 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by hr

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4 out of 5

Posted by on 15 Dec. 2018

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Comment from Hotel Management

28 Dec. 2018 by Comfort Suites, Wixom

Hello, Thank you for staying with us. We appreciate your feedback. Best Wishes, Comfort Suites, Wixom

3 out of 5

Close to daughter

Pros: The staff was very helpful . Elevator was not working so we were given a room on firing floor.
Cons: Needs a good cleaning
Room could have been cleaner. Mold in bathtub, glass on floor..

Posted by on 27 Dec. 2017

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Comment from Hotel Management

30 Dec. 2017 by Ashwini

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Ashwini Borase Sales Manager Comfort Suites, Wixom

5 out of 5

Excellent staff

Pros: It was close to my family and I felt very comfortable.
Everyone I came in contact with (staff and guests) were very friendly. I was traveling alone but met so many nice people, I didn't feel like I was alone. I will definitely stay there again next time I visit my family.

Posted by on 22 Jun. 2016

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2 out of 5

Regular standards missing.

Pros: Near to Suburban Showplace Novi. It is on the low traffic side of the showplace.
Cons: The complete room service.
No room cleaning, if you do not ask for it explicitly every day. One day no coffee pads are refilled, next day shampoo is not refilled....

Posted by , from Germany on 23 Oct. 2015

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Comment from Hotel Management

4 Mar. 2016 by Guest Relations Manager

Dear Bernhard, I regret to learn that you were not impressed with us during your stay. Thank you for letting us know, your feedback will be called to the attention of our housekeeping to ensure this issue is rectified. Thank you for staying here with us, we hope to see you again.

5 out of 5

Loved this Hotel

Pros: Free breakfast, Close restaurants
Rooms were perfect, jacuzzi tub was wonderful, bed comfortable, Jerry the sales manager is wonderful to work with. Had a wonderful 50th Birthday party there. Perfect in everyway!! A whirlpool tub with the pool would be nice but other than that no complaints.

Posted by on 7 May 2012

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4 out of 5

Has room when you need it

Pros: Free breakfast, Close restaurants, Quiet
Found this hotel which had room without a reservation. They had multiple of rooms available, along with the option of having 1 or 2 beds, even if I was traveling alone. The room that I chose was clean, but needed some attention in the paint and wall paper department. The bathroom had ceiling paint on the wall paper, primarily around the border by the ceiling itself. The common area needed another coat or two of ceiling paint, but no paint was found on the wall paper there. The king bed was very comfortable. The free breakfast area may need a little attention on the decorating & storage department too. Part of the breakfast was served in the main seating area while the other part was in another room. The seating area looked like it could be used for business meetings and/or other events, since they haven't put away some things into storage yet. I did not stay for breakfast, but did take some muffins for the road, which were quite good. Lots of items for hot and cold style of breakfast

Posted by on 4 Apr. 2012

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4 out of 5

The cleanest hotel bathroom ever!

Pros: Free breakfast, Free Internet, light dinner for free
The hotel had the cleanest bathroom ever! The room was large and it was easy to find being right off of the freeway. A few restaurants in the area as well.

Posted by , from michigan on 29 Sep. 2011

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4 out of 5

Hotel staff was very friendly and capable. Room needed upgrading.

Pros: Free breakfast, Quiet
Cons: No free Internet
This visit was our second one to the Comfort Suites in Wixom. We asked for and received an early checkin because we were flying the redeye from California and needed a comfortable bed to rest our weary bones upon arrival in Michigan. We found it here!!! Additionally, the staff couldn't have been more eager to help. They were courteous as well as ready and able to assist us, and the stay was quite good thanks to their efforts. The room was another story. Without qualification, the room was very neat and clean. However the room also needed upgrading NOW! The wallpaper was pealing from the walls in several spots, and the furniture was beginning to show wear such as scratches, marks, and some drawers would not close properly. The bathroom too was neat and clean, but needed work. Some caulking was applied around the tub (by an amature I guess), and the workmanship left something to be desired. Overall, our stay was a pleasant one, and we will consider staying here again after a call to ensure the room situation has been addressed.

Posted by , from Palm Desert, CA on 4 Jul. 2011

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About the Comfort Suites Wixom

Location 28049 S Wixom Rd, Wixom, MI 48393

Property Features

Comfort Suites Wixom offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Comfort Suites Wixom also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Wixom hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (47.8 km / 29.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Wixom offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Comfort Suites Hotel Wixom
  • Comfort Suites Wixom
  • Comfort Suites Wixom Hotel Wixom
  • Comfort Suites Wixom Hotel
  • Wixom Comfort Suites
  • Comfort Suites Wixom Hotel
  • Comfort Suites Wixom Wixom
  • Comfort Suites Wixom Hotel Wixom

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
url importing https://www.travelocity.ca/Detroit-Hotels-Comfort-Suites-Wixom.h1542726-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.