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4.9 out of 5

"This hotel is amazing. Except the dog that barked non stop for hours. Contacted guest services. They did nothing. Dog still barks " More

By a verified traveller on Sun 10 Dec 2023

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Hotel Description

4-star hotel near MGM Grand Detroit Casino

Downtown Detroit stay

Within a 10-minute walk of this Downtown Detroit hotel, you'll find Comerica Park and Fox Theatre. Ford Field and Hollywood Casino at Greektown are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 4 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. WiFi in public areas is free. Valet parking, a lobby fireplace, and a library are also offered.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $354* Per night/room 31 Mar. - 1 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shinola Hotel ratings based on 16 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shinola Hotel

Everyone (9) Couples (4) Family (1)
4 out of 5
This hotel is amazing. Except the dog that barked non stop for hours. Contacted guest services. They did nothing. Dog still barks

Posted by on 10 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Sales and Reservations Manager

Melissa,Thank you for taking the time to share your feedback with us. We're so glad you enjoyed your stay. We apologize that your concerns were not addressed appropriately. I have noted on your profile to ensure that you are assigned a room away from our dog terrace for a quieter experience.

5 out of 5
The Staff was very friendly and outgoing.

Posted by , from CLINTON on 25 Nov. 2023

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Comment from Hotel Management

17 Dec. 2023 by Q

Hello Stephanie,We hope this email finds you well. We are pleased that you enjoyed your stay and will be sure to let our staff know how friendly and outgoing they were to you during your visit with us.Happy Holidays from our Shinola Family to yours.

5 out of 5

Posted by on 17 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by Shinola hotel reservations

Good afternoon Amy,Thank you for your 5 out of 5 review.We strive to make sure all our guests have an excellent stay at the Shinola hotel.We look forward to seeing you again soon.Best,

5 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

16 May 2023 by Ivana C. Reservations Manager.

Debra, We appreciate you taking the time to provide your feedback.

5 out of 5

Posted by on 28 Jan. 2023

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Comment from Hotel Management

19 Mar. 2023 by Ivana C. Reservations Manager

Thank you for your great feedback, Esther!We look forward to welcoming you back to Shinola again.

5 out of 5
Excellent Stay!

Posted by , from APO on 4 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Shinola hotel team

Good eveing Dana,Thank you for your review. We are so glad you had an excellent stay with us at the Shinola hotel. We look forward to having you stay with us again.

5 out of 5

Posted by on 10 Nov. 2022

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5 out of 5

Posted by on 31 Oct. 2022

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5 out of 5

Posted by , from Upper Arlington on 12 Sep. 2022

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5 out of 5
The hotel was fabulous

Posted by on 26 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by Shinola Hotel Staff

Thank you for your review, Edward! We look forward to welcoming you back soon.

Property Features

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There are 3 meeting rooms available. A 24-hour fitness center, a library, and multilingual staff are also featured at Shinola Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star Detroit hotel is smoke free.

  • 129 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Windsor Station (6.2 km / 3.9 mi)
  • Metro station: Broadway Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Shinola Hotel offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Netflix
  • Frette Italian linens
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.

Shinola Hotel has 4 restaurants on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00–25.00 for adults, and USD 5.00–15.00 for children
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shinola Hotel Detroit
  • Shinola Detroit
  • Shinola Hotel Hotel
  • Shinola Hotel Detroit
  • Shinola Hotel Hotel Detroit

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.