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"Blackout curtains need to be replaced. " More

By a verified traveller on Sun 14 Aug 2022

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Hotel Description

Romulus guestrooms with free WiFi

Near the airport

At this Romulus hotel, you'll be within 3 miles (5 km) of Gateway Golf Club and 6 miles (10 km) of Beaumont Hospital - Wayne. Taylor Meadows Golf Club and Walter P. Reuther Hospital are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free self-serve breakfast each morning.

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $99* Per night/room 17 Apr. - 18 Apr.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Atrium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Non Smoking (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Wyndham Garden Romulus Detroit Metro Airport ratings based on 20 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Wyndham Garden Romulus Detroit Metro Airport

Everyone (10) Couples (2) Family (5)
1 out of 5
The room was a mess. There was blood on the phone. The carpet was filthy and there was mould in the bathroom.

Posted by , from TOLEDO on 1 Apr. 2023

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4 out of 5

Posted by on 13 Nov. 2022

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2 out of 5
My room was not the cleanest, no hot water for shower or from sink and the water barely came out of faucet. My door would not shut properly Restaurant did not have a cook there when I was there so very limited food.

Posted by on 9 Nov. 2022

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5 out of 5
Blackout curtains need to be replaced.

Posted by on 14 Aug. 2022

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Comment from Hotel Management

20 Aug. 2022 by CL

Thank you for your feedback. We will notify our staff.

2 out of 5
Dirty old should inform when under remodel would not made this choice. Phone in room did not work. Issues with TV and remotes. Faucet loose in bathroom. Just not what was expected from a “Wyndham” hotel

Posted by on 3 Aug. 2022

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Comment from Hotel Management

20 Aug. 2022 by CL

Thank you for sharing your feedback. We would like to apologize for any inconvenience that may have been caused during your stay.

1 out of 5

Posted by , from MCALLEN on 25 May 2022

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2 out of 5
The hotel prices itself on the high end but its really low budget. The light fixtures in the room are old and dingy. The remote didn't work. The heat/AC unit was loud. There were wires hanging out from the wall behind the night stand. The curtains were too small to cover the window so light was coming through. While the staff wasn't rude, they surely wasn't over friendly either. Talked wkth two different employees and it seemed like I was bothering them asking a question.... Yet, its okay to just lay your head down. I wont be staying again though.

Posted by , from Las Vegas on 29 Dec. 2021

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Comment from Hotel Management

3 Jan. 2022 by CL

Thank you for your feedback and bringing this to our attention. We are currently looking into your concerns and apologize for any inconvenience that may have been caused during your stay.

1 out of 5
Terribly ran hotel. The shuttle driver made me verify that i was actually going to the hotel and i showed but he still called the hotel to make sure i wasn't lying then when i got to the hotel the price i was supposed to be pay changed it was now $50 higher then i went to my room which was not what i originally paid for and it was hot in there but they got me another room and once i opened the door i knew it wasn't gonna work because the room was still under renovation so i immediately went back to the lobby they gave me another room everything seemed fine until i tried to turn on the a/c it wasn't working so maintenance came to fix it they couldn't so off to another room i go the room was ok but again the a/c was not working properly it came on when it wanted to and inly stayed on for about 6 minutes but i was just to upset to keep going upfront so i just dealt with it but it won't happen again

Posted by on 1 Aug. 2021

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Comment from Hotel Management

2 Aug. 2021 by CL

Your feedback is very important to us. We apologize for the inconvenience during your stay. We hope you will allow us to better serve you in the future once renovations have completed!

1 out of 5
Rude is an understatement. A staff member went above and beyond to be malicious, and they cover for each other. They cover for each other. Talking to the manager will get you no results on negative experience! Even ones that seem obviously discriminatory! Don’t stay here!!!

Posted by on 27 Jul. 2021

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1 out of 5

Posted by on 10 Jul. 2021

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Comment from Hotel Management

26 Jul. 2021 by CL

Thank you for your feedback.

About the Wyndham Garden Romulus Detroit Metro Airport

Location 9191 Wickham Rd, Romulus, MI 48174

Property Features

Wyndham Garden Romulus Detroit Metro Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Wyndham Garden Romulus Detroit Metro Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This Romulus hotel is smoke free.

  • 226 guestrooms or units
  • 2 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Wyndham Garden Romulus Detroit Metro Airport offers 226 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Palms Cafe Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • Children stay free
  • Cash Deposit Required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Children stay free 20
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per accommodation, per stay
  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 0.01 per stay (in/out privileges)
  • Extended parking fee: USD 12 per day
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway International
  • Best Western Gateway International Hotel
  • Best Western Gateway International Hotel Romulus
  • Best Western Gateway International Romulus
  • Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Wyndham Garden Detroit Metro Airport Hotel
  • Wyndham Garden Romulus Detroit Metro Airport
  • Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Wyndham Garden Detroit Metro Airport Hotel
  • Wyndham Garden Detroit Metro Airport
  • Hotel Wyndham Garden Romulus Detroit Metro Airport Romulus
  • Romulus Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Hotel Wyndham Garden Romulus Detroit Metro Airport
  • Wyndham Garden Romulus Detroit Metro Airport Romulus
  • Best Western Gateway International Hotel
  • Wyndham Romulus Detroit Metro
  • Wyndham Romulus Detroit Metro
  • Wyndham Garden Romulus Detroit Metro Airport Hotel
  • Wyndham Garden Romulus Detroit Metro Airport Romulus
  • Wyndham Garden Romulus Detroit Metro Airport Hotel Romulus

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.