We booked 2 rooms for 2 nights for the family to attend my son's graduation, months ago, as we new accommodation would be busy.
We'd stayed here back in June and enjoyed the warm, friendly village pub atmosphere, and thought it would be convenient for breakfast and dinner in the restaurant without having to travel.
A couple of days before travelling, after Hotels.com took our payment, and too late to cancel of course, we were informed there was self-check-in and the restaurant was closed! In fact the pub was closed - only the rooms were still open! This was very crafty of Hotels.com not to inform us as soon as the pub closed (landlord had left), to give us a chance to re-arrange! The price did no longer reflect the facilities - Air BnB would have been better! Only slight redemption was that there was a continental breakfast available. Rooms were serviced and acceptable but shame on you Hotels.com!