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Dream Downtown, by Hyatt

4.5 star property
4.5-star luxury hotel near Chelsea Market

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

Minibar, in-room safe, desk, laptop workspace
Creator video - submitted by Виктор's Travel Shop
Lobby
Bar (on property)
Room, 1 King Bed (Platinum)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum)

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House

King Guest House

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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Front of property

Ace Hotel New York

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,038 reviews
The price is CA $175
CA $270 total
includes taxes & fees
Apr 12 - Apr 13
Ace Hotel New York

About the area

New York

City center stay.A stay at this Manhattan hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Chelsea Market - 2 min walk - 0.2 km
  • Ground Zero Museum Workshop - 3 min walk - 0.3 km
  • The High Line Park - 3 min walk - 0.3 km
  • Hudson River Park - 5 min walk - 0.5 km
  • Whitney Museum of American Art - 6 min walk - 0.6 km

Getting around

  • 8 Av. Station (W 14th St.) - 3 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Panorama Cafe - ‬2 min walk
  • ‪Stella's Pizza - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk

About this property

Dream Downtown, by Hyatt

4.5-star luxury hotel near Chelsea Market
Dream Downtown, by Hyatt offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Hyatt Place New York / Chelsea
Manhattan
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 2,905 reviews
The price is CA $166
CA $195 total
includes taxes & fees
Apr 12 - Apr 13
Hyatt Place New York / Chelsea

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per night(520 ft away; open 24 hours)
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

  • The seasonal pool will open May 19 and close September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

How close is Dream Downtown, by Hyatt to the airport?

Dream Downtown, by Hyatt is 11 mi (40-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Apr 12, 2026 start from CA $248, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dream Downtown, by Hyatt have an airport shuttle?

Airport shuttle services are not available at Dream Downtown, by Hyatt.

How close is Dream Downtown, by Hyatt to the beach?

This hotel is 16.8 mi (46-min drive) from Coney Island Beach.

Does Dream Downtown, by Hyatt offer free breakfast?

Dream Downtown, by Hyatt does not offer free breakfast.

Is there a casino at Dream Downtown, by Hyatt?

No, there is no casino at this hotel, but Resorts World Casino (24-min drive) is nearby.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dream Downtown, by Hyatt?

Free parking is not available at this hotel.

Does Dream Downtown, by Hyatt have a pool?

Dream Downtown, by Hyatt features a seasonal outdoor pool. Guests can enjoy pool access from 8:30 AM to 10:30 AM.The pool is closed seasonally each year from September 12 to May 30.

Does Dream Downtown, by Hyatt have a restaurant?

Yes, there is a restaurant on site.

Does Dream Downtown, by Hyatt have a spa?

There are no spa services available at this hotel.

How close is Dream Downtown, by Hyatt to downtown New York?

Dream Downtown, by Hyatt is 2 mi away from New York.

Dream Downtown, by Hyatt Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 826 out of 1599 reviews
Rating 8 - Good. 280 out of 1599 reviews
Rating 6 - Okay. 211 out of 1599 reviews
Rating 4 - Poor. 141 out of 1599 reviews
Rating 2 - Terrible. 141 out of 1599 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2025

10/10 Excellent

Talia

Stayed 1 night in Jan 2026

4/10 Poor

Jaclyn

Travelled with partner
Liked: Cleanliness, amenities
The facility is beautiful but something was wrong with our heat. Our room was set to 70 but 65 degrees. We called the front desk and a nice gentleman came and restarted it. We set it to 80 to warm it up but it never got above that. It almost felt like it was blowing cold air. You could feel the temperature gradient the minute you went into the hallway. It was crazy how cold it was.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

6/10 Okay

Sanborne, Seattle

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Staffs were great. But need revamp on pillows and hard to control room temperatures to reach a comfort level.
Stayed 1 night in Jan 2026

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and courteous. We enjoyed the lobby bar too. The one negative was the $50 facility fee that we discovered when we checked out. We were told that the fee gave us discounts at the hotel bar and restaurant and some nearby amenities. Expedia is great at providing the total cost of a stay but this one slipped through.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2025

8/10 Good

Viktorya

Stayed 3 nights in Dec 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very well maintained, spotless. I’ve stayed here nearly a half dozen times. This time I was on the third floor that was accessible by the lobby elevators. This side of the property was extremely loud at night. A lot of trucks, semis & construction noise outside in the street. Things didn’t quiet down until well after midnight. I’ll return to the Dream. But not this side of the hotel. I believe it’s the portion right on 16th. If I’m ever offered a room here, I’ll decline it
Stayed 5 nights in Dec 2025

10/10 Excellent

Amalia

Stayed 3 nights in Dec 2025

10/10 Excellent

david

Stayed 1 night in Dec 2025

10/10 Excellent

Nguyen

Great staff
Stayed 1 night in Dec 2025

2/10 Terrible

Erin

Travelled with group
I felt like the night club was right in my room!!! Loud music till 2am!!! I will never stay there again!
Stayed 1 night in Dec 2025

4/10 Poor

Natasha

Stayed 3 nights in Dec 2025

2/10 Terrible

Sang Ah

Stayed 2 nights in Dec 2025

6/10 Okay

Sharon, Sicklerville

Travelled with family
Liked: Cleanliness
I was not aware that the hotel has a club on the 12th floor, my room was on the 9th floor but I could hear the music all night. I would not have stayed at this hotel, if I had that information.
Stayed 2 nights in Dec 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in nice location in Chelsea. The circular windows are neat and the bathroom was really cool. Bed and pillows were super comfortable. Little bit of an odor from the lobby to the elevator typical of NYC. If you're a light sleeper, you can here the club nearby late into the night. It didn't keep me awake but I know people that would have had an issue. Staff were very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Maurice

Stayed 1 night in Dec 2025

8/10 Good

morris

Liked: Cleanliness, staff & service, room comfort
Will stay again
Stayed 1 night in Dec 2025

8/10 Good

Stephanie, Thomasville

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Had a slight housekeeping issue but otherwise it was very nice. Quiet
Stayed 2 nights in Dec 2025

4/10 Poor

Michael Maurice

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2025

2/10 Terrible

Lucas

Stayed 1 night in Dec 2025

10/10 Excellent

Dulce

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall wonderful experience
Stayed 1 night in Dec 2025

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Dec 2025