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Dream Downtown

4.5-star property
355 W 16th St, New York, NY 1-855-887-0424
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3.7 out of 5
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See all 14 Travelocity Reviews

"The hotel is Gio and trendy, the entire staff was great with the exception of the female bartender that worked the lobby and rooftop, miserable girl. ... " More

By a verified traveller on Fri 13 Jan 2017

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Chelsea Market

In New York

A stay at this Midtown hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Times Square are also within 2 miles (3 km).

Luxury amenities

A nightclub, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Make the most of the 24-hour fitness center and a rooftop terrace, and relax with drinks at one of the 6 bars/lounges.

Free WiFi, LED TVs

The 314 guestrooms have LED TVs with cable channels and offer free WiFi and 24-hour room service. Other amenities include minibars, free newspapers, and in-room massages.

Room, 1 Queen Bed (Bronze)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$177* Per night/room 19 Jan. - 20 Jan.

Room, 1 King Bed (Bronze)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Gold)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Platinum )

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Silver)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Pool View (Platinum)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Dream Downtown ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dream Downtown

Everyone (8)
5 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Lauren

Dear Anonymous, I am so glad that you had a great experience at Dream Downtown! We appreciate your feedback and look forward to welcoming you back!

5 out of 5
I like the pool area at this hotel, it was unique.

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Lauren

Dear Anonymous, I am so thrilled to hear that you had a great stay at Dream Downtown! We look forward to welcoming you back in the future!

5 out of 5

Posted by on 18 Feb. 2019

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Comment from Hotel Management

4 Apr. 2019 by Lauren

Dear Anonymous, I am so glad that you had a great experience at Dream Downtown! We appreciate your feedback and we look forward to welcoming you back soon!

4 out of 5
Nice hotel in the city, within walking distance to many things to do

Posted by on 16 Jan. 2019

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1 out of 5

Awful hotel.

Worse hotel it was dirty and there is a club in the hotel and big party seen on rooftop. The pool was closed several days for a private event. Not s place for teenagers.

Posted by on 29 Jul. 2018

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Comment from Hotel Management

30 Jul. 2018 by Mallory

Dear Traveler, Please allow me to apologize for the inconveniences that you experienced during your stay with us. It seems as though you there are some parts of the hotel you're not as keen on. I do understand that certain areas and features of our hotel are a required taste. We are forever changing to better suit our guest's needs, thank you so much for your feedback! We are committed to providing our guests with a restful night sleep, as well as a wonderful stay/vacation. I do hope you give us another chance with some of your preferences listed so we can make your stay a seamless and restful one! Warmest Regards, Mallory & The Dream Team

3 out of 5
Expensive for what it is. Fancy for fancy sake. Light controls are confusing and wasteful energy.

Posted by on 21 Apr. 2018

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Comment from Hotel Management

28 Apr. 2018 by Mallory

Dear Sue, Firstly Thank you for taking the time out of your day to write an honest review of your stay with us at Dream Downtown! Please allow me to apologize for the inconveniences that you experienced during your stay with us. It seems as though you do like parts of our hotel and there are some parts you're not as keen on. I do understand that certain areas and features of our hotel are a required taste. We are forever changing to better suit our guest's needs, thank you so much for your feedback! I do hope you give us another chance with some of your preferences listed so we can make your stay a seamless and restful one! Warmest Regards, Mallory & The Dream Team

5 out of 5

A great place

The hotel is Gio and trendy, the entire staff was great with the exception of the female bartender that worked the lobby and rooftop, miserable girl. You can't beat the hotel accommodation and location. Will stay again. Very clean

Posted by on 13 Jan. 2017

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Comment from Hotel Management

16 Jan. 2017 by Carolina Diaz/ Guest Services Manager

I hope this email finds you well. Thank you for taking the time to review your stay at Dream Downtown! I am overjoyed that we were able to exceed your expectations and make your stay a memorable one. Thank you again and we look forward to welcoming you back to Dream Downtown! Warm Regards, Carolina Diaz Guest Services Manager

4 out of 5

Perfect....except....

Pros: Everything.
Cons: Later pool hours.
Location: You can fairly easily access anything from this location.
One early evening in my stay, the pool was closed for a private event! I really needed a good floating after a hard day of moving my daughter's belongings into her new dorm for NYU.

Posted by , from Portland, Or on 3 Sep. 2016

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5 out of 5

Great Location, Crowd & Service

Great spot with even greater people watching. There's always a fun and diverse group of people throughout the hotel. The staff are always helpful and accommodate needs quickly. Although most of the rooms are small, they are creative. 

Posted by , from New York, NY on 31 Aug. 2013

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1 out of 5

If you want to sleep on a dance floor stay here

Pros: Close restaurants
Cons: Noisy
I told them when i checked in that i was getting up at 4.30, with that info they put me below the dance floor and i could feel the bass until the club closed at 4am. The worst ever, i paid them to sleep. I got half an hour of sleep. To top it off they were rude about it. DO NOT STAY HERE IF YOU WANT TO SLEEP!!!!

Posted by on 16 Nov. 2012

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About the Dream Downtown

Location 355 W 16th St, New York, NY 10011

Property Features

Dream Downtown offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. A nightclub, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Dream Downtown. For a fee, parking is available.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 6 bars or lounges
  • Built in 2011
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (16.6 km / 10.3 mi)
  • Train station: New York 14th St. Station (1.2 km / 0.8 mi)
  • Metro station: 14 St. Station (8th Av.) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Dream Downtown offers 314 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

PH-D - Onsite rooftop bar.

Bodega Negra Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

Philippe by Philippe Chow - This fine-dining restaurant serves dinner only. Open daily.

Bodega Negra - This restaurant specializes in Mexican cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The Dream Beach & Pool is limited to adults over 21 years old after 12:00 p.m. daily. Access to the PH-D rooftop lounge varies depending on time. For further details on these facilities' schedules and policies, please contact the hotel using the information contained in the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 99 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.37 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 23.50 and USD 45 per person (approximately)
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 99 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Dream
  • Dream Downtown
  • Dream Downtown Hotel
  • Dream Downtown Hotel New York
  • Dream Downtown New York
  • Dream Downtown Hotel New York City
  • Dream Downtown Hotel
  • Dream Downtown New York
  • Dream Downtown Hotel New York

You should know

  • Pool access available from 8 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.