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Such a luxurious hotel. With the most friendly staff. Would return to St. Petersburg just to stay here. Restaurant was awesome too. Very well located for all sites

Everything was great!, beautiful facilities, amazing food, excellent service, perfect location!

great location...great price...close to transportation and park...easy access to Moscow central areas.

Elizabeth at reception with brown hair was extremely rude when we checked in. I stayed at Airhotel weeks before& my check in was fine with another. She rolled her eyes several times at me during check in& made some rude comments in Russian to the other blonde girl sitting at the front desk as well. Little did she know that my husband& I understand & speak Russian, despite our American passports. She was super blunt & acted like she was doing us a favor by checking us in. Actually, we are doing your hotel a favor by selecting your hotel and paying, therefore making you money. When we got to our room, our mini fridge had only 1 chocolate and 1 juice box in it. We called saying there was no water & nothing else in the fridge. Reception replied “what’s in the fridge is included.” My husband said “there is almost nothing in the fridge can we please have a couple water bottles?” She said sorry& hung up. I called again & it rang for 4 minutes before they answered& said “sorry someone is coming.” Why didn’t they let us know? Finally someone arrived &brought 1 water bottle &1 chip bag! That’s it! So we called& asked if we could have another water bottle, because there are 2 of us, and she said “only 1 per room”. Are you kidding me Russia? When we stayed a few weeks before there was a water bottle per person. What kind of rule is this at your hotel?? We also were only given 1 bath and 1 hand towel. We had to call down to ask for another. They purposely didn’t answer for 8 minute

Exellent. Clean room, everything good, (just no coffie in the room, and no guide and maps in english on resepcen..

Hotel is modern. Rooms are nice. Restaurants are very good. We enjoyed the stay. Next door to the airport.