Book a hotel near Epping Forest, London

"Do not stay in room 65, around 4am heard couple of men tried to open the ceiling window, I managed to get of them running on the roof, I showed the footage to security but they "

"The surroundings are beautiful. There are a few areas that need a little TLC including in the room I stayed in. I will say my room was immaculately clean with fresh linen and towels. Rose on reception was brilliant, instead of pointing me to my room she took the time to show me the way. The food in restaurant is excellent, 10/10 to the chefs. There are symbols next to food items on menu which I didn't know meaning of, maybe a key chart would be beneficial. Kayla behind the bar was attentive and professional, as were all members of staff I met. Definitely would recommend."

"I would strongly advise solo travellers, particularly women travelling alone, to avoid this hotel. I booked what was advertised as a hotel room, but upon arrival I was unexpectedly placed in a separate house down the street from the main hotel building. This was not made clear at the time of booking. I was also required to pay a £100 deposit, which had not been clearly disclosed in advance. Late in the evening, a group of men staying in the house began congregating outside my room, knocking on my door, shouting, and laughing. Their behaviour became increasingly intimidating and I felt genuinely frightened for my safety. I called reception twice to report that I felt unsafe. The response was slow and dismissive, and I became so concerned that I was close to calling the police. When I asked for an escort back to the main hotel because I was too frightened to walk alone at nearly midnight, this request was refused. When I returned to reception to hand in my key and request a refund, the receptionist was rude and confrontational. Instead of showing any concern, he asked, “What’s your problem?”, dismissed my account, implied that I was lying, and refused to provide a refund. As I no longer felt safe staying there, I had no choice but to leave immediately and book alternative accommodation at an additional cost of around £300. My experience was extremely distressing and entirely unacceptable"

"Breakfast was fresh and well cooked. Plenty of choices."

"Was disappointed to find out long after booking that a "security deposit" was required. Had to comb through the listing because it's so well hidden - these things need to be way more prominent. Staff were friendly but a stupid policy of having to "hand write" my details on check-in was just annoying. Was rudely awoken by noisy people in the hallways at 1.30am then kept awake by metallic crashes and clangs from outside like trolleys or cages being moved around. Room was clean and had a nice shower/bathroom but the twin room I was in was clearly a double that had had an extra single bed put in and moves over, so there was a random plug socket and light switch in the middle of the headboard. All in all, very unimpressed "

"Good selection for breakfast. Attentive staff. "