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Park Hotel

2.5 star property
Victorian hotel in Cranbrook

Choose dates to view prices

Photo gallery for Park Hotel

Breakfast area
Superior Studio
Lobby sitting area
Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • Place, Valentines Park
    ‪1 min walk‬
  • Place, Ilford Cricket Club
    ‪3 min walk‬
  • Place, Ilford Golf Club
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room

Twin room

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Ilford

Cranbrook stay.Your stay at this Cranbrook hotel places you within 6 miles (10 km) of Thames River and Westfield Stratford City. London Stadium and Queen Elizabeth Olympic Park are also within 6 miles (10 km).

What's nearby

  • Valentines Park - 1 min walk - 0.1 km
  • Ilford Cricket Club - 3 min walk - 0.3 km
  • Exchange Ilford - 12 min walk - 1.1 km
  • Ilford Golf Club - 13 min walk - 1.2 km
  • South Park - 5 min drive - 2.4 km

Getting around

  • Ilford Station - 13 min walk
  • Gants Hill Underground Station - 13 min walk
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬9 min walk
  • ‪Valentine's Park Cafe - ‬6 min walk
  • ‪Sidney's Lounge & Bar - ‬12 min walk
  • ‪Fat Joe's Burgers & Grills - ‬11 min walk
  • ‪Luigi's Restaurant - ‬8 min walk

About this property

Park Hotel

Victorian hotel in Cranbrook
Park Hotel offers its guests a television in a common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilford hotel.

  • 60 guestrooms or units
  • 3 levels
  • Built in 1970
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms. Accommodations all include kitchens.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room kitchen

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 157 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 234 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sai

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
⚠️ Worst Hotel Experience Ever – Avoid This Place! ⚠️ Stayed from 6–9 Nov 2025 but paid , and it was a nightmare from check-in to check-out. Saw a man using drugs outside the hotel, then police arrived after a woman overdosed in a nearby room. Broken bed, no Wi-Fi, and no cleaning even after multiple complaints. My cousin was approached by women outside asking to go to the room for “fun” — totally unsafe! After days of terrible service, we checked out early (lost money + no deposit refund). This place is not family-friendly, feels unsafe, and is full of drugs and shady activity. 0/5 – Do NOT book this hotel! Families Avoid it for your wife or kids safety and also read the google review its the worst HOTEL in this Area!!
Stayed 4 nights in Nov 2025

6/10 Okay

Antonio

Business traveller
Disliked: Property conditions & facilities, room comfort
Budget place. Don't expect anything. Free parking. Clean enough.
Stayed 1 night in Nov 2025

6/10 Okay

Shahzad

Travelled with family
Disliked: Room comfort
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
Stayed 2 nights in Oct 2025

6/10 Okay

Junaid

Stayed 1 night in Oct 2025

8/10 Good

Tyler

Business traveller
Liked: Staff & service
Good priced and only a short tube ride into central. Staff was very helpful and friendlt. Each day would return from being out to find fresh towels and toilet rolls replenished without primptinf. Gr3at service
Stayed 3 nights in Oct 2025

2/10 Terrible

Garrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.
Stayed 1 night in Oct 2025

6/10 Okay

Madison

Disliked: Cleanliness, staff & service
Cleanliness isn’t great, saw a few mice. The staff banged and barged into my room the first day I got there. No one allowed for me to answer before they came to the door and I walked in while in bed resting after traveling. You get what you pay for and this place was cheap.
Stayed 2 nights in Oct 2025

6/10 Okay

Azharuddin

Travelled with family
Disliked: Cleanliness, amenities
Can’t expect more for the price paid.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aminur

You need to change your pillows mate
Stayed 3 nights in Oct 2025

8/10 Good

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Gourav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

George

Disliked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Analyn

Travelled with family
Disliked: Staff & service, room comfort
Bathroom smells lile ciharette.
Stayed 1 night in Oct 2025

10/10 Excellent

ABCD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Stayed 2 nights in Oct 2025

8/10 Good

Kris

Business traveller
Liked: Cleanliness, staff & service
Easy parking
Stayed 5 nights in Oct 2025

2/10 Terrible

Zarif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Sonny

Stayed 3 nights in Oct 2025

8/10 Good

Kris

Stayed 4 nights in Sep 2025

4/10 Poor

Ade

Travelled with partner
The room was not heated and the tv remote is not working
Stayed 1 night in Sep 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No iron in room. Arrived at midnight and found a man at reception sleeping and snoring heavily
Stayed 1 night in Oct 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, room comfort
Great for what you pay. Nice weekend
Stayed 2 nights in Oct 2025

6/10 Okay

sohel

Stayed 3 nights in Sep 2025

2/10 Terrible

Zarif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Daiva

Disliked: Cleanliness, staff & service, property conditions & facilities
Subject: Urgent Complaint – Bedbug Problem in My Room Dear [Hotel Name] Management, I am writing to formally complain about the unacceptable conditions in my room. During my stay, I was bitten by bedbugs at night, which made it impossible for me to sleep. This has caused me significant discomfort, and I am now concerned that I may need to see a doctor. This situation is extremely distressing and must be taken seriously. I kindly request an immediate investigation of the room, appropriate action to resolve the issue, and compensation for the inconvenience and potential medical costs. I expect your urgent response.
Stayed 3 nights in Aug 2025