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Hotel Bella Firenze

3.0 star property
3-star hotel near Basilica of Santa Maria Novella, connected to a shopping center

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Photo gallery for Hotel Bella Firenze

Exterior
Breakfast area
Basic Quadruple Room, 1 Bedroom
Staircase
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
Via Degli Orti Oricellari 32, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Single Room (1 letto matrimoniale alla francese)

Minibar, in-room safe, desk, soundproofing

Single Room (1 letto matrimoniale alla francese)

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Quadruple Room, 1 Bedroom

Basic Quadruple Room, 1 Bedroom

Basic Quadruple Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Florence

Historic Centre of Florence stay.Within a 15-minute walk of this Historic Centre of Florence hotel, you'll find Basilica of Santa Maria Novella and Cathedral of Santa Maria del Fiore. Piazza del Duomo and Ponte Vecchio are also within 2 miles (3 km).

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk - 0.4 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Ponte Vecchio - 14 min walk - 1.2 km

Getting around

  • Florence Santa Maria Novella Station - 2 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪All'Antico Vinaio - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Vyta - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Tentazioni Cafè - ‬3 min walk

About this property

Hotel Bella Firenze

3-star hotel near Basilica of Santa Maria Novella, connected to a shopping center
As a guest of Hotel Bella Firenze, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Bella Firenze also features express check-out and a front-desk safe. For a fee, parking is available.

This 3-star Florence hotel is smoke free.

  • 11 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
Hotel Bella Firenze offers 11 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Self parking on site (EUR 23 per day)

Food and drink

  • A bar/lounge

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 23 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Rayan Florence
Rayan Hotel
Rayan Hotel Florence
Hotel Bella Firenze Florence
Hotel Bella Firenze
Bella Firenze Florence
Bella Firenze
Hotel Bella Firenze Hotel
Hotel Bella Firenze Florence
Hotel Bella Firenze Hotel Florence

Hotel Bella Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 298 reviews
Rating 8 - Good. 104 out of 298 reviews
Rating 6 - Okay. 30 out of 298 reviews
Rating 4 - Poor. 7 out of 298 reviews
Rating 2 - Terrible. 10 out of 298 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is more like a hostel than a hotel. Do not stay here if you are looking for any onsite service or amenities. Nothing described in the listing was available when we stayed. We were looking for a very last minute place to stay in Florence. I booked this hotel because the listing described on site parking, breakfast and coffee in the lobby, a bar and lounge and it was in a desirable area. There were many positive reviews so I overlooked the negative ones. The room was very dirty. There was hair and other filth all over the bathroom, the walls, shower and mirror were very dirty. The floors in the room were also dirty and the blankets for the beds were also covered in hair. There is only a staff member on site from 3-6pm, everything else needs to be communicated through WhatsApp and that is unreliable and some questions went unanswered. When I asked the staff about the discrepancies between the listing and the property I was told that the listing was for a previous property the owner owned and the things I was asking about were not available. Additionally, the room keys for all guests were all left on a table unattended in the lobby along with forms that clearly displayed guests first and last names, which was a serious safety concern for us as two women travelling together. I would not recommend this property to anyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very easy to walk to from the train station, even with a lot of luggage. The check in process was simple and the man at the front desk was super friendly and helpful. The room was clean and has everything you need. Plus the AC works well and the windows are very good at keeping at the street noise. The AC unit did make a noise in the middle of the night. But by then the room was cool enough. So we were able to turn it off and go back to sleep. Overall, a very good place to stay overnight and I would book it again.
Stayed 1 night in Oct 2025

10/10 Excellent

Humerto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect. 😊
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Travelled with group
Disliked: Staff & service
These people had an attitude about everything. Most hotels I’ve been to have some sort of iron or steamer available. When I got there, I asked the front desk if they had an iron. They found one for me, which was great. My friend and I stayed for about four nights. On our third day the front desk asked us if we still need the iron because another guest needs it. We said “yeah, they can use it today, but we would like to have another iron tomorrow if possible.” Apparently, these people only have one iron for the whole building. When we asked to have another iron provided to us, they caught an attitude and said that we already had the iron for two days so essentially no, we couldn’t get it back. I told them I had no idea that the iron was supposed to be returned that quickly. I would’ve been mindful and ironed all my clothes immediately had I known. But nobody communicated that to me. When I reached out to the person for whom I had the WhatsApp number about the iron issue, he sent one of his staff members without properly communicating what the issue was. So the staff member comes to my door in a rush, asking me in a panic what was wrong. I looked at him confused and I said I was just waiting on the iron. He then gets an attitude with me as if he couldn’t be bothered. He said another guest was using it. I said “OK so you guys can take the iron from us when someone else needs it but now that I need it, you won’t ask for a back?“ essentially penalizing for their bad communication
Stayed 4 nights in Oct 2025

8/10 Good

Anthony

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Dhruv, Ghaziabad

Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are perfect but outside the hotel it felt dirty and unsafe because of the bus station
Stayed 3 nights in Sep 2025

6/10 Okay

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Thuan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to the train station and shopping.
Stayed 1 night in Sep 2025

6/10 Okay

Parantap

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Paramanathan, Stouffville

Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service
Air conditioning did not work
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Conveniently located but property was under renovation
Stayed 4 nights in Jul 2025

6/10 Okay

Sufiya

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is 2 min walk from train station which was convenient. We found the photos looked nothing like the room we stayed in. If you have luggage, be warned as there are no elevators. We found the bed to be uncomfortable and the bathroom was not to standard (shower door was coming off and there was mold)
Stayed 1 night in Jun 2025

6/10 Okay

Shusen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It is a great location and great space, no elevators but doable. Good AC and bed, staff was very nice, especially Julia was very helpful and super nice and welcoming.
Stayed 2 nights in May 2025

6/10 Okay

Miriam

Travelled with partner
Liked: Cleanliness, staff & service
The property is under construction and the entrance is dirty. Location is great bedside the bus and train terminal. Main floor room you hear all the street noise and the main door opening and closing at all hours. It’s a great location to travel around other towns near Florence. It’s convenient and budget friendly. Staff were great and very helpful.
Stayed 4 nights in May 2025

10/10 Excellent

jorge

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing Communication was gone Rooms were comfortable and good location right in front of a bus stop was perfect to hit up all the stops in Florence
Stayed 1 night in May 2025

6/10 Okay

RAY LUIS

Travelled with family
Liked: Staff & service
Un lugar con muchas conexiones de buses y trenes. Mucho ruido.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

6/10 Okay

Manish

Travelled with group
Liked: Cleanliness, staff & service, amenities
Right next to the train station. Easy access to most of the city attractions. Good price and only great for a short stay like one or two days. Property is nicer!!
Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with family and small children
Liked: Cleanliness
under the assumption of breakfast but closed for reno’s. top floor had no wifi that worked. great location and clean
Stayed 1 night in Mar 2025