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Hotel Donatello

3.0 star property
3-star hotel near Piazza di Santa Maria Novella

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Photo gallery for Hotel Donatello

Interior entrance
Quadruple Room
Interior entrance
Staircase
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Piazza Indipendenza 23, Florence, FI, 50129
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About the area

Florence

Heart of Florence.Within a 15-minute walk of this Historic Centre of Florence hotel, you'll find Piazza di Santa Maria Novella and Fortezza da Basso. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within 2 miles (3 km).

What's nearby

  • Fortezza da Basso - 5 min walk - 0.5 km
  • Central Market - 6 min walk - 0.6 km
  • Gallery of the Academy of Florence - 8 min walk - 0.7 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Piazza di Santa Maria Novella - 11 min walk - 1.0 km

Getting around

  • Strozzi - Fallaci Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 11 min walk
  • Florence Airport, Peretola (FLR) - 22 min drive

Restaurants

  • ‪Base V Juicery - ‬3 min walk
  • ‪Caffè Rainer - ‬3 min walk
  • ‪Mirò - ‬6 min walk
  • ‪Fuoco Matto - ‬2 min walk
  • ‪Nab Firenze - ‬4 min walk

About this property

Hotel Donatello

3-star hotel near Piazza di Santa Maria Novella
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel Donatello. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Florence hotel is smoke free.

  • 59 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Donatello offers 59 air-conditioned accommodations with minibars and hair dryers. These individually furnished accommodations include desks. Televisions come with digital channels.

Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:00 PM on request
  • Self parking on site (EUR 40 per day)
  • Extended parking on site (EUR 40 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per person (one-way)
  • Airport shuttle fee per child: EUR 40 (one-way)
  • Self parking fee: EUR 40 per day
  • Extended parking fee: EUR 40 per night
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number IT048017A1VF7L3QHT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Donatello Florence
Hotel Donatello
Hotel Donatello Florence
Hotel Donatello Hotel
Hotel Donatello Florence
Hotel Donatello Hotel Florence

Hotel Donatello Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 104 out of 465 reviews
Rating 8 - Good. 199 out of 465 reviews
Rating 6 - Okay. 96 out of 465 reviews
Rating 4 - Poor. 38 out of 465 reviews
Rating 2 - Terrible. 28 out of 465 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall stay; outdoor patios and paid parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful breakfast buffet. Great location to walking to all the beautiful sights. Would stay again!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk around Florence city center
Stayed 3 nights in Aug 2025

6/10 Okay

Kargan

Liked: Staff & service, property conditions & facilities
Old an
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen Lay Muoi

Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
The location was ideal for being fairly close to the train station. The room had ample space and was clean. Part of the door frame around the bathroom was missing so some work needed to be done. I appreciated the included free breakfast in the morning and the courtyard patio to sit in.
Stayed 2 nights in Jun 2025

8/10 Good

Alvise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place, 12 minutes from the Cathedral of Santa Maria del Fiore.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Danielle

Travelled with family
Liked: Property conditions & facilities
The hotel rooms are serviceable. My favorite thing about them was how quiet they were - and the air conditioning worked great. It is very convenient to everything. My only downside is that is appears that showering in the evening means a lukewarm (at best) shower. The breakfasts were typical and the rooms were on the small side but still fine.
Stayed 2 nights in Jun 2024

4/10 Poor

Gerges

Disliked: Staff & service, amenities
Didn’t line the staff especially night staff
Stayed 2 nights in Nov 2023

2/10 Terrible

Alexis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is down right disgusting. We showed up excited because the pictures looked cute and it a good walking distance. The female front desk worker is rude, the sheets have blood stains on them after switching rooms and the worst part, is we found bed bugs. They refuse to refund us and are making us stay in their infested hotel. Do not come here. Pay the extra money and stay anywhere else.

6/10 Okay

Ylceli

Stayed 3 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family run hotel was beautiful and the staff/family is very welcoming and accommodating. All touristic places were in walking distance, restaurants near where very good. We had forgotten our wedding ring and they returned it to us and helped in finding it. All in all will go back again !
Stayed 2 nights in Sep 2023

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean and the staff was helpful. It is close enough to walk to the tourist areas but far enough away that it is really not that close. Close enough to train station for a quick walk or ride (with luggage). We did both and it took about 10-15 min either way. Close to Accademia Gallery. Park area in front was fine during the day but some homeless sleeping there at night. Room was spacious for 4 people and the view overlooked the park. Everything close enough that can be walked.
Stayed 2 nights in Jul 2023

10/10 Excellent

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. My room was quiet clean and comfortable.
Stayed 4 nights in Jun 2023

8/10 Good

FRANCISCO, CORAL SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and close to main important places
Stayed 2 nights in May 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service, friendly staff, helpful providing information. It's about 15 minute walk from main train station, keep in mind busy, narrrow sidewalks, can be a challenge if you have a lot of luggage. You can take public transportation across train station to take you close to the hotel, there is a bus station across the hotel. Breakfast was continental, sufficient to get you started for the day.
Stayed 1 night in Oct 2021

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel if you have a car

Excellent location , small difficulty in navigating to the hotel due to road works but Waze app was the solution. Due to covid breakfast has to be served by staff. Staff are all polite and helpful. Access to onsite parking is via very narrow driveway. There is a cheaper option for an on street parking with a hotel permit.
Stayed 2 nights in Aug 2021

8/10 Good

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location , Friendly Staff

Stayed 1 night in Feb 2021

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place!! :) Paul (front desk) was so nice and very helpful with the check-in. Location is great and within walking distance to the Dome, close to shopping and dining. It was a very nice hotel, excellent service and a great complimentary breakfast buffet. Easy access to public transportation that would take you anywhere in Florence.
Stayed 2 nights in Oct 2019