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Room Mate Collection Isabella, Florence

4.0 star property
4-star boutique hotel near Piazza di Santa Maria Novella

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Photo gallery for Room Mate Collection Isabella, Florence

Exterior
Reception
Lounge
Junior Suite
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Dei Tornabuoni 13, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Ponte Vecchio
    ‪5 min walk‬
  • Uffizi Gallery
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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CA $954 total
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About the area

Florence

Central Florence getaway .Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Piazza di Santa Maria Novella and Ponte Vecchio. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Ponte Vecchio - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Uffizi Gallery - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence Santa Maria Novella Station - 9 min walk
  • Florence Airport, Peretola (FLR) - 10 min drive

Restaurants

  • ‪Angel Roofbar & Dining - ‬1 min walk
  • ‪Colle Bereto - ‬2 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪Procacci - ‬1 min walk
  • ‪Obicà - ‬1 min walk

About this property

Room Mate Collection Isabella, Florence

4-star boutique hotel near Piazza di Santa Maria Novella
Room Mate Collection Isabella, Florence offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The boutique Room Mate Collection Isabella, Florence also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Florence hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 3 levels
  • Built in 1800
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Room Mate Collection Isabella, Florence offers 22 accommodations with minibars and safes. 37-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Italian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 18.95 for adults and EUR 18.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • 22 steps to reach entrance
  • Elevator (35 inch wide door)

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.95 for adults and EUR 18.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.

Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
Property Registration Number IT048017A1MSGGAYJX

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Isabella Room Mate
Room Mate Isabella
Room Mate Isabella Florence
Room Mate Isabella Hotel
Room Mate Isabella Hotel Florence
Albergotto Hotel Florence
Room Mate Isabella
Room Mate Collection Isabella, Florence Hotel
Room Mate Collection Isabella, Florence Florence
Room Mate Collection Isabella, Florence Hotel Florence

Room Mate Collection Isabella, Florence Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 576 out of 900 reviews
Rating 8 - Good. 262 out of 900 reviews
Rating 6 - Okay. 42 out of 900 reviews
Rating 4 - Poor. 13 out of 900 reviews
Rating 2 - Terrible. 7 out of 900 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Milan!

Room Mate Isabella boasts an unbeatable location, placing you right in the heart of the action with easy access to major attractions, dining, and shopping. While the central setting does mean some street noise, the provided earplugs are a thoughtful touch. The staff were exceptionally friendly and professional, and their assistance with luggage on the many stairs was greatly appreciated. The convenient location and excellent service make the Room Mate Isabella a strong contender for a return visit.
Stayed 2 nights in Mar 2025

8/10 Good

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should you stay here? Bottom line: Yes! Pros: • Friendly staff – Helped me relocate here on one day’s notice when my original hotel wasn’t up to par, called me a cab upon departure, and even sent me off with a water bottle • Housekeeping is excellent – Rooms are consistently clean • LOCATION is unbeatable – Walkable to Ponte Vecchio, the Duomo, Santa Croce, and the train station. Plus, it’s right above Gucci and other designer shops • Luggage porter – No need to lift a finger with your bags • Luggage storage – Convenient for early arrivals or late departures Cons: • Heating issues – Difficult to regulate; the lowest setting is 21°C, but it kept resetting to 24°C on its own, making the room stuffy at times (had to open a window for fresh air) • Security with stairs – Stairs on the way up might defeat the purpose of a 24/7 front desk from a security perspective—having someone stationed outside could be helpful • Some wear and tear – A few scuffs on the walls and a chipped door, nothing major but definitely noticeable Would I stay here again? Absolutely
Stayed 7 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff make this hotel

Situated what seems to be in the middle of Gucci, it’s very well located for shopping and sightseeing. Staff are friendly and efficient, and couldn’t do enough to help us, the room was well appointed, clean and very comfortable. Extensive mini bar in the room. Next to reception is a lounge where you can get a glass of Prosecco, tea coffee juice fruit and biscuits throughout the day. We used it as a pit stop when dropping off the shopping, it was so handy. I’ll certainly stay here again when I return to Florence.
Stayed 1 night in Jan 2025

8/10 Good

Charlotte

Stayed 1 night in Jan 2025

10/10 Excellent

rabih, hartsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Dec 2024

10/10 Excellent

Brianna

Stayed 2 nights in Jan 2025

10/10 Excellent

Alison Gormley, Hingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Zhilin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Pavanandan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roommate Isabella is the best.

Roommate Isabella never disappoints. They’re my #1 choice whenever I go to Florence. They’re like family. I can say enough about how awesome and welcoming they are. The hotel is in a great location to everything. 10 stars across the board.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here! The location is prime and above all the designer shops. You are central in Florence and everything is a 5 - 15 minute walk. Service was fabulous and the beds were very comfortable. Will definitely stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice right in the heart of everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and kind. I highly recommend, great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel were exceptional. Room and shower were small, but very clean. You do have to climb two flights of stairs which is a challenge with a cane and handrails more detrimental than servicable. Breakfast is 15 euros but very good. Overall positive experience.
Stayed 3 nights in Oct 2024

6/10 Okay

Eric, Foster City

Travelled with partner
Liked: Amenities
This hotel tries but not succeeding yet. They have one type of room that is super tiny, make sure you don’t get stuck with that one. If you get the right type of room, this hotel may be perfect for your stay since it is in a great location, steps away from Republic Piazza, easy to get to the other side of Arno and train station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the place itself was great. We did not realize that breakfast wasn’t free, but everything else was worth it. Would stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ranny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful, and I loved the hotel’s proximity to high end luxury shops. The hotel was not far from the train station so it was really easy to access. Room were beautifully decorated ans fridge was fully stocked
Stayed 2 nights in Sep 2024

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessandra, and the rest if the staff were wonderful. From directions to dinner recommendations. The one thing I would say to look out is they have an elevator but first you must go up 1 flight if stairs. so if you are unable to walk keep that in mind.i would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Senol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great price, we enjoyed how close we were to everything. We didnt like how small the shower was and that the room had trouble getting cold.
Stayed 8 nights in Aug 2024

10/10 Excellent

Beatriz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really wanted a central place to stay in Florence near the station and the main touristic places and this hotel was the best option. Breakfast is excellent! They offer many options and you can always get a capuccino, water and prosecco for free. Antonello and his team offers excellent service. Our train departed very early, and they prepared us a to go breakfast and capuccino!! Thank you and we will go back for sure!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024