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Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
1 bedroom, desk, iron/ironing board, free WiFi
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for King Room with River View

Room

King Room with River View

8.8 out of 10
Excellent
(30 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(221 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Handicapped Mountainside

Standard Room

King Handicapped Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

8.8 out of 10
Excellent
(198 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

About the area

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1210 out of 2180 reviews
Rating 8 - Good. 607 out of 2180 reviews
Rating 6 - Okay. 258 out of 2180 reviews
Rating 4 - Poor. 67 out of 2180 reviews
Rating 2 - Terrible. 38 out of 2180 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the hotel staff were incredibly welcoming and got us checked in quickly. Parking is a bit tight, but once you’re parked, everything is within walking distance—no need to move your car. The pool area, which includes two hot tubs, was a lot of fun and perfect for relaxing. If you’re traveling with family, there’s plenty to do nearby. We had a riverside town view, and the scenery was absolutely beautiful. Breakfast was delicious and offered a great variety. The only downside was the long wait for the elevator at times, but overall, we had a wonderful stay. I highly recommend this hotel!
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Mirela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Angela

Travelled with partner
Liked: Property conditions & facilities
The room was nice. Walkable to the strip. Outside area needs some maintenance.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Leonette

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s very outdated the beds are terrible and the room smelled like cigarettes
Stayed 2 nights in May 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Maxwell

Stayed 5 nights in Apr 2025

6/10 Okay

Nita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We liked the location however the condition of the property was under average. The rooms were small as well as the balcony. We could not enjoy the balcony for several reasons such as little the balcony area was, the chairs were dirty, there were cobwebs on the windows. The bathroom was very small, you had to move towards the sink area just to close the door. NO exhaust fan, toilet flushing was extremely slow. It made us stand there until to totally flush even when there eas just urine. Coming from another hotel Edgewater was a big let down. The breakfast crew did not talk to anyone. The food was the same both days and the must have been something going on cause it was very busy in the breakfast area every day.
Stayed 2 nights in May 2025

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down hotel. Way over priced.
Stayed 1 night in May 2025

8/10 Good

Letha

Travelled with partner
It was clean the chicken people were real nice
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MATANA

Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Liked: Staff & service
Not what I expected
Stayed 4 nights in Apr 2025

8/10 Good

FREDERICK, Grovetown

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, location is great, the price was right, and breakfast was great. The only negative was the noise and vibration from the next rooms air conditioner and the coffee was non-drinkable.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Property conditions & facilities
The girls loved the pool area. Would have been nice to have pancakes or waffles for breakfast but not a deal breaker
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Apr 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge was in a beautiful area, the river running next to it was perfect. The staff was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It needs a lot of tlc
Stayed 3 nights in Apr 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Staff was friendly, hotel was quiet and room was clean. Easy walk to downtown.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and breakfast and location.
Stayed 3 nights in Apr 2025