Mountain House Inn

2.0 star property
Hotel near Ripley's Aquarium of the Smokies in Gatlinburg

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Photo gallery for Mountain House Inn

Garden
2 outdoor pools
Balcony
Fridge, microwave, coffee/tea maker
42-inch flat-screen TV with cable channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(164 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

In Gatlinburg .Within a 10-minute walk of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Traffic Light #6 and Mountain Mall are also within half a mile (1 km).

What's nearby

  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • Anakeesta - 5 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 6 min walk - 0.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬6 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Pancake Pantry - ‬5 min walk

About this property

Mountain House Inn

Hotel near Ripley's Aquarium of the Smokies in Gatlinburg
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
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Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Reviews

Mountain House Inn Reviews

7.6

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was in perfect walking distance to downtown. It was very quiet there and the A/C was nice and cold and the room was very clean.
Stayed 1 night in Aug 2025

8/10 Good

Terry

Travelled with partner
Disliked: Amenities
It was close to everything
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elijah

Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids really enjoyed the pool. It was affordable and within walking distance to the gatlinburg strip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was clean and within walking distance to everything!
Stayed 2 nights in May 2025

8/10 Good

Chelsey

Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Very outdated. Toilet would not flush properly. Pillows were yellowed from oldness. Cracks in tile in bathroom. Coffeepot had old coffee still in it. Parking lot and hotel was very sketchy looking.
Stayed 1 night in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness
Room cost was affordable.The receptionist was friendly. Room was clean and A/C was cold. Within walking distance to town. Would stay here again
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with partner
The staff were very pleasant. The facility is very run down. Our room reeked of Ammonia/urine. And the bathroom walls looked liked someone had wiped poop on the walls.
Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good every thing about it
Stayed 1 night in Jul 2025

4/10 Poor

Randi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

schon

Stayed 2 nights in Jul 2025

6/10 Okay

Candy

Stayed 4 nights in Jul 2025

8/10 Good

Stacy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Seen bear right out our door 🙂
Stayed 3 nights in Jul 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Margeau

Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Busy weekend but very clean and bed was comfy
Stayed 1 night in Jul 2025

4/10 Poor

Jerry

Travelled with group
Had no contact with staff at check in. The room key was in an envelope taped to the office window.
Stayed 1 night in Jun 2025

8/10 Good

Marcin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check-in was a new one for me - we arrived for our stay around 6:30pm and found an envelope with the last name written on it taped to the outside window. Inside was a key ( and actual key, not a key card ) to the room, receipt and a parking pass. The room we stayed in ( ground level, near the swimming pool ) was ok. The lighting could be updated, same with the carpet. The bathroomnis due for an update - tub/shower paneling was loose in a few places, dings and peeling paint in a few places. The area was busy and we could definitely hear noises from the swimming pool, but it was quiet overnight. Overall, I feel like this was an ok stay for the price paid.
Stayed 1 night in Jun 2025

10/10 Excellent

casey

Stayed 1 night in Jun 2025

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

We got there early so we knew they wouldn't let us check in,they let us park there,so we walked up town site seeing, got back around 530ish, no one around tbey taped our room key to a outside door . Later getting ready for bed went to restroom and tub was filthy,dirt rings, hair and dead spider . So next day we told someone he got us a different room at first glance looked alot cleaner but the more you looked around there was cobwebs no phone, dirty base boards,
Stayed 2 nights in Jun 2025

6/10 Okay

Caleb

Travelled with partner
Liked: Amenities
Disliked: Staff & service
We never seen any employees there
Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was sooo friendly and accommodating!! Our favorite place to stay in Gatlinburg !!! Close to everything !!!
Stayed 5 nights in Jun 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025