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4.8 out of 5

"Friendly staff, all was clean there was a coffee pot, microwave and fridge " More

By a verified traveller on Mon 24 Aug 2020

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Hotel Description

Family-friendly hotel with free water park access, connected to a shopping center in Grande Prairie

Heart of Grande Prairie

Within a 10-minute walk of the hotel, you'll find Grande Prairie Regional College and The Great Northern Casino. Gateway Power Centre and Centre 2000 are also within half a mile (1 km).

Free water park, indoor pool

This eco-friendly hotel features free water park access, a casino, and 2 restaurants. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the indoor pool and perks like free self parking and a free airport shuttle.

Free WiFi, comfy beds

The 122 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include refrigerators, microwaves, and LCD TVs with digital channels.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$117* Per night/room 19 May - 20 May

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Service Plus Inn and Suites - Grande Prairie ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Service Plus Inn and Suites - Grande Prairie

Everyone (1) Family (2)
5 out of 5
Friendly staff, all was clean there was a coffee pot, microwave and fridge

Posted by , from Grande Prairie on 24 Aug. 2020

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Comment from Hotel Management

25 Aug. 2020 by Courtney C.

Hi Kathy, Thank you so much for the review, we are glad you enjoyed your stay with us. We hope to see you again soon!

5 out of 5
Clean, friendly people, close to evrything, good restaurants, close to casino

Posted by , from Yellowknife on 13 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Courtney C.

Hi Kathy, Thank you so much for the great review, we appreciate it and look forward to welcoming you back again soon.

5 out of 5

nice hotel

Pros: Everything
We received excellent service A problem with the tv was solved for us within minutes We enjoyed our stay

Posted by , from westlock ab on 13 Aug. 2015

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4 out of 5

Clean rooms, great service

Hotel is clean and fresh, loved the hot breakfast. Staff is friendly and helpful. Can't beat the location for shopping and restaurants. Rates are very reasonable.

Posted by on 5 Feb. 2010

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About the Service Plus Inn and Suites - Grande Prairie

Location 10810 107 Avenue, Grande Prairie, AB T8V7A9

Property Features

Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi. Event space at this hotel measures 1600 square feet (149 square meters) and includes a meeting room. A casino, a children's pool, and a spa tub are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this Grande Prairie hotel.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1999
  • Casino
  • Bar or lounge
  • Manager's reception (free)
  • Ski equipment storage
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Grande Prairie, AB (YQU) (5.6 km / 3.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception on select days.

The Den Pub & Carvery - This pub serves breakfast, lunch, and dinner. Happy hour is offered.

Platinum Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 15 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 15 per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 220 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 15 per night
  • Pet fee: CAD 15 per pet, per night (maximum CAD 10 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Prairie Inn
  • Grande Prairie Service Plus Inn
  • Service Inn
  • Service Inn Grande Prairie
  • Service Plus Grande Prairie
  • Service Plus Inn
  • Service Plus Inn Grande Prairie
  • Service Plus Inn and Suites - Grande Prairie Hotel
  • Service Plus Inn and Suites - Grande Prairie Grande Prairie

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Service Plus Inn and Suites - Grande Prairie offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.