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Service Plus Inn and Suites - Grande Prairie

2.5 star property
Family-friendly stay with 2 restaurants in Grande Prairie

Choose dates to view prices

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Standard Room
Lobby sitting area
Casino
Waterslide

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪5 min walk‬
  • Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Grande Prairie, AB (YQU)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Holiday Inn Express & Suites Grande Prairie by IHG

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  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.3 out of 5, Excellent, 634 reviews
The price is CA $131
CA $147 total
includes taxes & fees
Jul 13 - Jul 14
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About the area

Grande Prairie

Heart of Grande Prairie.Within a 10-minute walk of the hotel, you'll find Northwestern Polytechnic and The Great Northern Casino. Gateway Power Centre and Heritage Discovery Centre are also within half a mile (1 km).

What's nearby

  • Northwestern Polytechnic - 2 min walk - 0.2 km
  • Muskoseepi Park - 2 min walk - 0.2 km
  • The Great Northern Casino - 5 min walk - 0.4 km
  • Prairie Mall Shopping Centre - 3 min drive - 2.7 km
  • Eastlink Center - 5 min drive - 4.8 km

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly stay with 2 restaurants in Grande Prairie
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Event space at this hotel measures 770 square feet (72 square meters) and includes conference space. A casino, a hot tub, and a fitness center are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 770 sq ft of conference space
  • 72 sq m of conference space
  • Built in 1999
  • Casino
  • Manager's reception (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

Languages

English

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CA $136 total
includes taxes & fees
Jul 13 - Jul 14
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Property amenities

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 7 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1003 reviews
Rating 8 - Good. 351 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachelle

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast was not great, microwaved eggs and hashbrowns. They dont have cots, instead they have floor foamies they charge 20/night for. I went and purchased an air mattress instead.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachelle

Stayed 1 night in Apr 2025

6/10 Okay

Trevor

Stayed 1 night in Feb 2025

8/10 Good

Ernie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Average stay

Average stay. The squished fly on the wall in the room never got cleaned by entire stay. Bed came out of a used mattress store but other than that it was fine. Good breakfast. Couch was dirty. Hotel is very dated and carpet needs to go
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Booking Again!

Best hotel continental breakfast ever outside of luxury hotel. Staff were polite and friendly. Maids did an excellent job cleaning the room during the stay. The lemon water in the main lobby was a lovely touch! Great central location for anything in GP!
Stayed 2 nights in Apr 2025

10/10 Excellent

Taryn, Dawson Creek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an enjoyable stay! Close to shopping and the kids love the waterslide and hot tub.
Stayed 1 night in Apr 2025

10/10 Excellent

vanessa

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Great
Stayed 2 nights in Apr 2025

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Cory, Charlie Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 1 night in Apr 2025

6/10 Okay

Gordon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Myself and our family found the front check in lady was rude to us when I asked a question about confirming the number of rooms. There was no need to reoly in a rude tone of voice. The hotel is usually great,but we only stayed one night and will extend our stay elsewhere.
Stayed 1 night in Apr 2025

10/10 Excellent

Gayle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and hot tub plus a delicious breakfast. Very clean and beds where comfy
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun water slide for little kids.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay again

8/10 Good

Angela

Stayed 1 night in Mar 2025

6/10 Okay

Meagan

Stayed 2 nights in Mar 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Disliked: Room comfort
The room smelled of musky old and was a bit outdated. The receptionist was short and was on her phone when I came down to ask about the hot tub.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel, Tomslake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the check-in was quick, and easy with no issues or delays, and the same goes for check-out. The room was clean and stocked with almost no faulty lighting, or fixtures. The only thing though, is the door needs force to open because of the carpeting, but other than that, it was a good stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel as for it’s age
Stayed 1 night in Mar 2025

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly,rooms were clean ,breakfast was great and the price was reasonable. We were an older couple watching our grandson play in a hockey tourney so did not use the water pool facilities.
Stayed 3 nights in Mar 2025

8/10 Good

Dianne

Stayed 2 nights in Mar 2025

6/10 Okay

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet in room was filthy as was the 1 elevator,with long waits on a busy weekend.pool opens late, 9 am on weekends.
Stayed 1 night in Mar 2025

8/10 Good

darla

Stayed 1 night in Mar 2025