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Hakone Kowakien TEN-YU

4.5 star property
4.5-star luxury ryokan near Okada Museum of Art

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Photo gallery for Hakone Kowakien TEN-YU

Hot springs
Lobby
Exterior
Separate tub and shower, spring water tub, free toiletries, hair dryer
In-room safe, blackout drapes, cribs/infant beds, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Place, Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Place, Okada Museum of Art
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds

About the area

Hakone

Ninohira stay.A stay at this Ninohira ryokan places you steps from Hakone Kowakien Yunessun and within a 5-minute walk of Okada Museum of Art. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Okada Museum of Art - 4 min walk - 0.4 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Gora Park - 18 min walk - 1.6 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪fontana - ‬2 min walk
  • ‪Gora Brewery And Grill - ‬3 min drive
  • ‪bar hotel 箱根香山 - ‬8 min walk

About this property

Hakone Kowakien TEN-YU

4.5-star luxury ryokan near Okada Museum of Art
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with private hot tubs and safes. 50-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Similar properties

In-room safe, desk, free WiFi, bed sheets
Hakone Kowakien Mikawaya Ryokan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 265 reviews
The price is CA $332
CA $368 total
Jan 26 - Jan 27
Hakone Kowakien Mikawaya Ryokan

Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Entertainment

  • 50-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3300.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1486 out of 1790 reviews
Rating 8 - Good. 198 out of 1790 reviews
Rating 6 - Okay. 58 out of 1790 reviews
Rating 4 - Poor. 22 out of 1790 reviews
Rating 2 - Terrible. 26 out of 1790 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the experience the view was heavenly!
Stayed 1 night in Oct 2025

10/10 Excellent

Ira, Missoula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous onsen and dining!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsens were phenomenal. Buffet had many options and the Japanese food was very tasty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
If youre on the fence, do it. This place is amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Yuriy

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hot spring resort with delicious dining.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ira, Missoula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, hot tub and room! Only question is why are they so stingy with towels? Only one towel per guest a day for both the hot tub and bath.
Stayed 1 night in Oct 2025

10/10 Excellent

Maroun

Stayed 2 nights in Oct 2025

10/10 Excellent

SABINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, buffet was actually incredible, plenty of fun and free amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Clieo-Rosellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this could be the best hotel I have stayed in. The rooms are spacious, comfortable with amazing views and robes and slippers to use around the hotel are provided. The onsens are incredible - so peaceful, not crowded and well worth the stay. All of the facilities from start to finish are so clean. The gardens are beautiful - so beautiful I proposed to my other half there and it was perfect! The staff are so helpful and lovely. My only call outs would be breakfast is fine but not a standout but this has been my opinion across all our stays in Japan! Buffet dinner and bookable dinner options are pricey for Japan but great :) 100% will stay again in the future! 10/10!
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great onsen. Very clean. Unlimited ice cream. Buffet was delicious. Some sewage smell in some parts towards the garden. Limited transpo, need shuttle or cab to get to hotel from the train station. No shuttle for like 2 hours as they take lunch. Otherwise it’s every 20 mins. I didn’t know why I needed to pay additional 300 yen at checkout. It wasn’t explained to me and the lady just punch everything in Japanese
Stayed 1 night in Oct 2025

10/10 Excellent

Po

Liked: Cleanliness, staff & service, property conditions & facilities
Ryokan felt
Stayed 3 nights in Oct 2025

10/10 Excellent

Clara

Stayed 1 night in Sep 2025

10/10 Excellent

isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel ,my family enjoyed it.
Stayed 1 night in Oct 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kindest staff, great views and very complete installations.
Stayed 1 night in Oct 2025

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen and really lovely hotel with excellent staff food and accommodation. Perfect in every way. Highly recommend!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fanominal stay! The onsens were amazing, and the staff was all very kind and helpful. I will definitely be back and would recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

yoram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, courteous service, comfortable and very clean rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Darik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, helpful staff, wonderful food
Stayed 1 night in Oct 2025