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Hakone Yumoto Onsen Tenseien

4.0 star property
4-star hotel near Hakone Hot Springs

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Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Garden
Lobby
Outdoor spa tub
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪1 min walk‬

Room options

View all photos for Standard Twin Room, Breakfast Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Breakfast Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Breakfast and Dinner Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Breakfast and Dinner Included, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Western Style Room, Breakfast Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room, Breakfast Included, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Twin Beds OR 3 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast and Dinner Included, Non Smoking (13 Square Meters)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast Included, Non Smoking (13 Square Meters)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

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About the area

Hakone

Yumoto stay.You'll be steps from Tamadare Falls and within a 10-minute walk of Shogenji Temple with a stay at this Yumoto hotel. Hakone Hot Springs and Key Hiraga Museum are also within half a mile (1 km).

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Tamadare Falls - 1 min walk - 0.2 km
  • Sounji Temple - 13 min walk - 1.2 km
  • Hakone Toy Museum - 18 min walk - 1.5 km

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 13 min walk
  • Narita Intl. Airport (NRT) - 172 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬9 min walk
  • ‪囲炉裏茶寮八里 - ‬20 min walk
  • ‪料理茶屋花さがみ - ‬12 min walk
  • ‪滋養料理山法師 - ‬12 min walk
  • ‪ハイカラ中華 日清亭 - ‬11 min walk

About this property

Hakone Yumoto Onsen Tenseien

4-star hotel near Hakone Hot Springs
There's a restaurant on site. WiFi is free in public spaces. Hakone Yumoto Onsen Tenseien offers its guests hot springs. Hakone Yumoto Onsen Tenseien also features a vending machine, a garden, and an elevator. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

  • 198 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hakone Yumoto Onsen Tenseien offers 198 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is provided daily.
Services include Thai massages and massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Similar properties

Hot springs
Yumoto Fujiya Hotel
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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,005 reviews
The price is CA $253
CA $330 total
Jun 7 - Jun 8
Yumoto Fujiya Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children
  • A restaurant
  • Hosted evening meal available on weekdays for a fee of JPY 6,600; reservation required

Things to do

  • 2 indoor/outdoor hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 6600

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

How close is Hakone Yumoto Onsen Tenseien to the airport?

Hakone Yumoto Onsen Tenseien is 98.3 mi (172-min drive) away from the Narita Intl. Airport (NRT) airport, the closest popular airport to the property.

Does Hakone Yumoto Onsen Tenseien have an airport shuttle?

Airport shuttle services are not available at Hakone Yumoto Onsen Tenseien.

How close is Hakone Yumoto Onsen Tenseien to the beach?

This hotel is 16.3 mi (48-min drive) from Atami Sun Beach and 11.4 mi (34-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Hakone Yumoto Onsen Tenseien offer free breakfast?

Free breakfast isn’t provided at Hakone Yumoto Onsen Tenseien, but buffet breakfast is offered for a fee of JPY 2750 for adults and JPY 1925 for children. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Hakone Yumoto Onsen Tenseien?

No, there is no casino at this hotel.

What time is check-in at Hakone Yumoto Onsen Tenseien?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hakone Yumoto Onsen Tenseien?

This hotel offers free self parking.

Does Hakone Yumoto Onsen Tenseien have a pool?

Hakone Yumoto Onsen Tenseien does not have a pool.

Does Hakone Yumoto Onsen Tenseien have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Yumoto Onsen Tenseien have a spa?

This hotel doesn't have a spa, but it does offer Thai massages.

How close is Hakone Yumoto Onsen Tenseien to downtown Hakone?

Hakone Yumoto Onsen Tenseien is 3.6 mi away from Hakone.

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 256 reviews
Rating 8 - Good. 87 out of 256 reviews
Rating 6 - Okay. 23 out of 256 reviews
Rating 4 - Poor. 9 out of 256 reviews
Rating 2 - Terrible. 2 out of 256 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
comfortable and clean. Pleasant stay. Courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Yukiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ftom Dallas, TX

This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again! Thank you to the staff who were so kind, accommodating and very friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel with onsen
Stayed 2 nights in Apr 2025

6/10 Okay

GEOFFREY

Stayed 1 night in Jul 2025

8/10 Good

Huaijin

Stayed 2 nights in Jun 2025

4/10 Poor

lior

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go, 2 stars max

Very old hotel Terrible condition Most of the staff don't know a word in english The property is in a bad maintenance situation
Stayed 3 nights in May 2025

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.
Stayed 1 night in Mar 2025

10/10 Excellent

SHUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Breakfast was amazing!!
Stayed 1 night in Nov 2024

8/10 Good

chin lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Stayed 3 nights in Nov 2024

6/10 Okay

donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Shang Bing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, shopping areas were very closed by the hotel. I will stay in this hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

HELEN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station.
Stayed 1 night in Oct 2024

8/10 Good

Daren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

keiko

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Siu pang benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Shlomi Shlomo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Justin, Maumelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024

10/10 Excellent

Nickolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shlomi Shlomo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024

10/10 Excellent

RUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024