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5.0 out of 5

"Looks like it’s been around a while. Smells like stale cigarettes in my room. Dirty floor on bathroom. " More

By a verified traveller on Tue 27 Jun 2023

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Hotel Description

Enjoy the indoor pool at this eco-certified Burlington hotel

Close to airport

You'll find Lil' Monkeys and Amazing Adventures Playland within 3 miles (5 km) of this hotel. Burlington City Hall and Lake Ontario are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $150* Per night/room 1 Oct. - 2 Oct.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Burlington Inn & Suites ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Burlington Inn & Suites

Everyone (2) Family (2)
5 out of 5

Posted by on 5 Aug. 2023

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Comment from Hotel Management

25 Aug. 2023 by Front Desk

Hi Shaun,We appreciate your incredible review and hope you will stay with us again soon!

5 out of 5

Posted by on 13 May 2023

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Comment from Hotel Management

17 May 2023 by Front Desk

Hi Susan,Thank you so much for your review, we really appreciate it and hope we see you again soon!

5 out of 5
It was a nice stay

Posted by on 17 Jan. 2022

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Comment from Hotel Management

20 Jan. 2022 by Front Desk

Hello Mr. Ian, We are so pleased to hear about how much you enjoyed your stay, come back again soon!

5 out of 5
Looks like it’s been around a while. Smells like stale cigarettes in my room. Dirty floor on bathroom.

Posted by on 27 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Front Desk

Hello Steven,We appreciate your review, and your feedback. We are looking at renovating in the next year to keep updated. We apologize for the issues you encountered and will be addressing these issues with housekeeping. Thank you for bringing it to my attention.Hope you give us another chance to impress you in the future.

5 out of 5
Check in was a breeze, room was clean and the bed was amazingly comfortable.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

18 Sep. 2019 by Front Office Manager

Thank you so much for your review, we appreciate your kind words about key elements in our hotel. Hopefully your next stay is just as comfy!

About the Best Western Plus Burlington Inn & Suites

Location 2412 Queensway Drive, Burlington, ON L7R 3T3

Property Features

Best Western Plus Burlington Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Burlington Inn & Suites. Self parking is free. The property offers extended parking privileges. This Burlington hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2003
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Burlington Station (2.2 km / 1.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 79 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Burlington
  • Best Western Burlington Inn
  • Best Western Plus Burlington
  • Best Western Plus Burlington Inn
  • Burlington Best Western
  • Best Western Burlington Hotel Burlington
  • Best Western Plus Burlington Hotel Burlington
  • BEST WESTERN PLUS Burlington Inn & Suites Ontario
  • Best Western Plus Burlington Hotel
  • Best Western Plus Burlington Inn Suites
  • Best Plus Burlington & Suites
  • Best Western Plus Burlington Inn & Suites Hotel
  • Best Western Plus Burlington Inn & Suites Burlington
  • Best Western Plus Burlington Inn & Suites Hotel Burlington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.