Waterfront Hotel Downtown Burlington

3.0 star property
Enjoy the indoor pool at this eco-certified Burlington hotel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Lunch and dinner served
Front of property
Superior Room, 2 Queen Beds (Park View)
Breakfast area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    1 min walk
  • Burlington City Hall
    3 min walk
  • Burlington Art Centre
    7 min walk
  • Toronto, ON (YYZ-Pearson Intl.)
    39 min drive

Room options

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Burlington

In Burlington .Within a 5-minute walk of this Burlington hotel, you'll find Lake Ontario and Spencer Smith Lakefront Park. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk
  • Burlington City Hall - 3 min walk
  • Burlington Art Centre - 7 min walk
  • Tim Hortons Field - 13 min drive
  • FirstOntario Centre - 14 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Kelly's Bake Shoppe - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Enjoy the indoor pool at this eco-certified Burlington hotel
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1056 out of 2018 reviews" "
Rating 8 - Good. 518 out of 2018 reviews" "
Rating 6 - Okay. 241 out of 2018 reviews" "
Rating 4 - Poor. 98 out of 2018 reviews" "
Rating 2 - Terrible. 105 out of 2018 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Great area with lots to do and see.
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Elinor

Stayed 1 night in Jul 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Great location, reasonable price.
Stayed 3 nights in Jul 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Staff, especially Ed, were fabulous...kind, friendly and helpful.The view from my room was spectacular of the boardwalk, park and lake. There is a problem with weeekend parking at the hotel. As there is a restaurant and hall on the premises, I could not get a parking spot on the Saturday night.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ayyad

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nillab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything my kids enjoyed the stay
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We went for our Anniversary & our experience was horrible, we ended up going home. When we arrived we were supposed to be in room 522 & the staff were going to do a little something special for our Anniversary but they didnt have it saved in their notes even though i called 2 days prior to make sure everything was a go! We were given room 222 & when we got off the elevator on the second floor i couldnt believe the filth in the carpets leading to our room, the hallway had a terrible smell...we get in our room & it reeks of wet dog, dark brown stains all over the carpet & theres tons of little bugs flying around. I immediately opened the window to vent out the smell as my husband & i were killing these flying bugs every second to try and get rid of them, they were on the tv, the walls, all in the bathroom. We left for a few hours in hopes that it would air out but when we got back the smell didnt change & there were so many more little flying bugs. I cannot believe what we seen, we've been to this hotel in previous years to celebrate our Anniversary and have always had the best experience. I literally left in tears as this is one day we look forward to every year & it was ruined. The front desk said they couldnt refund me as a manager was not in until Monday. Saying im upset is an understatement, we had to arrange babysitting for our children and spent a fortune at the Port House restaurant at the hotel just to go home in tears on one of the most important nights for us.
Stayed 1 night in Jul 2024

8/10 Good

Sylvain

Liked: Cleanliness, property conditions & facilities
Lack of parking was a big issue - having to park 3 blocks away was not a plaisant experience. Maybe having some arrangements with some parking lot near by would make it better. Also when advertising City View, having the view of the the top of the restaurant beside with their AC on the roof does not make it for a great city view. Maybe there was a disclaimer that it didn't see.
Stayed 1 night in Jul 2024

10/10 Excellent

Ki yoon

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Yhashika

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and nice. I enjoyed the fact that a restaurant and bar was attached to the hotel. My husband and i really enjoyed ourselves.
Stayed 1 night in Jul 2024

2/10 Terrible

Jordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We got there at 1pm and was too early to check in which was fine. We went to front desk and the guy told us our cars were fine in the lot but didnt give us anything. We went back a few hours later to check in and the one car had a ticket. We complained to front desk and they said there was nothing they could do and were not helpful even though they were the one who told us the cars would be ok.
Stayed 1 night in Jul 2024

2/10 Terrible

Sandi

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager and one front-desk receptionist were very rude.
Stayed 5 nights in Jul 2024

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views Quite and clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often and enjoy it every time
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was great
Stayed 1 night in Jul 2024

10/10 Excellent

NIBAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Stayed 1 night in Jul 2024

8/10 Good

Mark, yellowknife

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location. Dated hotel, but nice enough for our short stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Abdullah

Stayed 1 night in Jul 2024

10/10 Excellent

KWAN-WA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Liv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024