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Waterfront Hotel Downtown Burlington

3.0 star property
Burlington guestrooms with free WiFi

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Staircase
Indoor pool
Interior
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(58 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(161 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(119 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Burlington

In Burlington .Within a 5-minute walk of this Burlington hotel, you'll find Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • Joseph Brant Museum - 10 min walk - 0.9 km
  • Square One Shopping Centre - 26 min drive - 45.6 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪The Port House - ‬1 min walk

About this property

Waterfront Hotel Downtown Burlington

Burlington guestrooms with free WiFi
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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includes taxes & fees
Jan 12 - Jan 13
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1357 out of 2488 reviews
Rating 8 - Good. 608 out of 2488 reviews
Rating 6 - Okay. 305 out of 2488 reviews
Rating 4 - Poor. 111 out of 2488 reviews
Rating 2 - Terrible. 107 out of 2488 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was probably my fifth time staying here and I’ve always felt safe and always loved my stay. However, the room I stayed in this time has some improvements to do in terms of cleanliness.
Stayed 1 night in Oct 2025

8/10 Good

George

Stayed 1 night in Oct 2025

6/10 Okay

Lucy

Travelled with family
Disliked: Property conditions & facilities
The location right next to Lake Ontario is excellent and is probably the best thing about this hotel. Also very close to shops and restaurants around downtown Burlington. The rooms look like they're in need of an upgrade (stained carpets, a chair with peeling upholstery, cracked toilet bowl). The walls were not particularly sound-proof and unfortunately, we were woken up in the middle of the night by noise coming from the room next to us. The receptionists that we came in contact with were not particularly warm, but everyone was respectful. We checked out a day early.
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Liked: Staff & service
The waterfront walk is very nice. The room was quiet and the staff are friendly. Didn't use the gym or laundry
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025

8/10 Good

Carmen

Travelled with partner
On the waterfront Breakfast included Close to Burlington Performing Arts Centre
Stayed 1 night in Oct 2025

10/10 Excellent

Mary jo

Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Constance, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Renato

Stayed 1 night in Sep 2025

10/10 Excellent

M

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great stay! Great location! Amazing staff
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Alfredo, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs better signage for overnight parking. First paid private lot and then the front desk said they had their own parking fee separate that if I knew would have paid instead.
Stayed 1 night in Sep 2025

8/10 Good

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and the area is awesome, right on the lake
Stayed 1 night in Sep 2025

6/10 Okay

Brian Rai-Ling

Travelled with partner
Disliked: Amenities
The hotel room was not amazing but acceptable. The room was a bit run-down, the mini fridge was broken and clearly needed to be defrosted, the curtains were dirty and the water pressure in the shower was very poor. On Google maps and their main website, they advertise for breakfast and the pictures include a hot tub at the pool, but only about half the breakfast items are available at a time and the hot tub was filled in and no longer an amenity. Also, for the price of the hotel, it is surprising that you need to pay for water.
Stayed 2 nights in Sep 2025

10/10 Excellent

Arkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Sep 2025

4/10 Poor

Wendy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Looked forward to out 2 night stay. Carpets stained in the room. Beds comfortable. Front desk staff cordial. Loud party in room next door so asked to be moved. Put us in basement lower level. Room obviously had not been used for awhile. Very dusty. Centipede in bathroom. Breakfast below average so did not eat there. Very disappointed and will not return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ellen May Joyce

Stayed 2 nights in Sep 2025

10/10 Excellent

Ed

Stayed 1 night in Sep 2025

8/10 Good

Merceditas

Travelled with partner
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Stayed 1 night in Sep 2025

10/10 Excellent

Scudder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Located near restaurants and other attractions.
Stayed 2 nights in Sep 2025