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The Hickstead Hotel

3.5 star property
3.5-star Edwardian hotel near Hickstead All England Jumping Course

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Photo gallery for The Hickstead Hotel

1 bedroom, premium bedding, desk, laptop workspace
Breakfast and dinner served
Exterior
24-inch flat-screen TV with digital channels, TV
Concierge desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Double Room

1 bedroom, premium bedding, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the area

Haywards Heath

Near the airport.You'll be within 2 miles (3 km) of Hickstead All England Jumping Course and 6 miles (10 km) of South Downs National Park with a stay here. Wakehurst Place and Bluebell Railway - Sheffield Park Station are within 12 miles (20 km).

What's nearby

  • Hickstead All England Jumping Course - 19 min walk - 1.7 km
  • Bolney Estate Winery - 5 min drive - 5.4 km
  • American Express Stadium - 14 min drive - 21.4 km
  • University of Brighton - 16 min drive - 21.4 km
  • University of Sussex - 18 min drive - 20.0 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

3.5-star Edwardian hotel near Hickstead All England Jumping Course
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Bulgarian, English, German, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 208 out of 545 reviews
Rating 8 - Good. 195 out of 545 reviews
Rating 6 - Okay. 95 out of 545 reviews
Rating 4 - Poor. 34 out of 545 reviews
Rating 2 - Terrible. 13 out of 545 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Good place to stay. Nice clean and quiet.
Stayed 3 nights in May 2025

4/10 Poor

Mike

Not great

Stayed here a few times before. Always do a late checkout and normallh charged £20 for this. However this time not so great. Arrived at 3pm to be told room not ready and its £50 for late checkout. The room was only £57 to book so thag charge seemed excessive. They had no payment record from my booking so wanted me to pay again until i was showing them my payment online. Finally managed to check in 45mins late only after checking with reception and getting a different room. I think i got the bad room guests who complain get as it was right on the corner next to the stairs so could hear people all evening and early morning. Only 1 towel in bathroom. Breakfast was pretty bad for £14. One sausage, one piece of bacon, half a tomato, beans and 1 egg. Probably wont be back now which is a shame as ive stayed here 3 times.
Stayed 1 night in May 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

DELTA

Disliked: Property conditions & facilities, room comfort

Really uncomfortable nights sleep

Have stayed here many times. Booked an executive room which was no different from other rooms, table and two chairs rather than comfy chairs. No water or biscuits in the room. But the mattress was the worst thing, so hard and uncomfortable - any time either of us moved the whole bed creaked and groaned.
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusual to find such a well appointed place in the country. We had a lovely stay here.
Stayed 1 night in May 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Only one complaint, bed too hard for me. Otherwise great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times and always find it a nice place to stay. The staff are helpful and friendly and the rooms very comfortable.
Stayed 1 night in May 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great staff just a little far out of the way from everything
Stayed 1 night in Apr 2025

10/10 Excellent

Ebeben

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Apr 2025

6/10 Okay

Jane

Liked: Staff & service
Property tired but
Stayed 1 night in Apr 2025

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting better.

All is good value. Not the really bad smell has almost gone it is so much better. There was areally sewage smell in the reception area about a month ago. Breakfast good value. We will stay again. Getting better.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

8/10 Good

Stewart

Business traveller

Very convenient

Only downside was the room very hot as couldn’t turn off the radiator even though the window was open
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Rooms dated but clean. Bathroom needed an upgrade. Mattress/pillows not the comfiest which was a shame. Room doors slam so need to be mindful when closing. Dinner menu basic but suited us and food was good. Good choice for breakfast and this was also good. Limited bar on offer. Despite comments, overall a pleasant stay.
Stayed 2 nights in Apr 2025

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ms Nicolette

On arrival day, no lunch available which is fine but the young woman on reception just told us she could not offer recommendations of where to eat: ‘I don’t come from this area’.
Stayed 1 night in Apr 2025

8/10 Good

Kerstin

Stayed 1 night in Apr 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely secluded hotel at a very reasonable price. Nice spacious room. Front desk staff were very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Room comfort
Friendly and efficient staff, decor a little tired but room spotlessly clean and quiet, excellent breakfast. Would definitely stay at this reasonably priced hotel again if in the area.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

alison

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very nice
Stayed 1 night in Apr 2025