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Recent Hollywood hotel reviews by fellow wanderers

The Godfrey Hotel Hollywood

4 out of 5

Posted less than an hour ago

Travelocity Verified Review

"It had a nice rooftop bar and a pool up there too. You can see the Hollywood sign from the top, the room was nice. The shower had 2 shower heads, one a waterfall and one detachable. Bed was comfy, really no complaints besides parking"

A verified traveller stayed at The Godfrey Hotel Hollywood

Dream Hollywood, by Hyatt

3 out of 5

Posted less than an hour ago

Travelocity Verified Review

"During our stay, one interaction stood out — and not in a good way. At 7:10 AM in the lobby, my partner and I went to the lobby for coffee and noticed the skim milk and half-and-half were placed under the wrong signs. When I mentioned this, the woman behind the counter flatly dismissed me, insisting they were correctly placed. She was wrong, and her tone made it worse — condescending and unwelcoming in a way that was jarring after the otherwise friendly service we'd experienced throughout our stay. To add insult to injury, we returned to our room only to find the $5 coffee was barely lukewarm. We paid for coffee and got cold disappointment with a side of attitude. She was, without question, the least hospitable person we encountered during our entire visit. This kind of interaction erases the goodwill built by your other staff. I'd encourage management to address both the product quality and the customer service standards at the lobby coffee station. Adding to our frustration, WiFi was inaccessible for the duration of our stay and the issue was never resolved . While the hotel itself is beautiful and most of the staff were genuinely warm and professional, the combination of these unresolved issues left us underwhelmed. This simply did not meet the standard we expect from a 4-star property, and regrettably, it's unlikely we would return. We hope this feedback helps management raise the bar — because the hotel itself deserves better than this."

A verified traveller stayed at Dream Hollywood, by Hyatt