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4.3 out of 5

"The staff was friendly. The air conditioner was loud and kept me awake " More

By a verified traveller on Tue 12 Oct 2021

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Hotel Description

Eco-friendly hotel near Hickam Air Force Base

Near the airport

Your stay at this Western Honolulu hotel places you within 3 miles (5 km) of Honolulu Harbor and Keʻehi Lagoon Beach Park. Hickam Air Force Base and Pacific Aviation Museum Pearl Harbor are also within 6 miles (10 km).

Free airport shuttle

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a terrace, and express check-out are also offered.

Free wired Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 274 guestrooms also offer free wired Internet and LCD TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$172* Per night/room 7 Nov. - 8 Nov.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western The Plaza Hotel ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western The Plaza Hotel

Everyone (11) Couples (1) Family (8)
4 out of 5
The staff was friendly. The air conditioner was loud and kept me awake

Posted by on 12 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Suzanne

Aloha Fannie, Thank you for staying at the Best Western the Plaza Hotel! We appreciate your feedback and our sincere apologies for the loud air conditioner. Hope we can see you again! Warmest Regards, Best Western the Plaza Hotel

3 out of 5
The staff at the desk. No housekeeping

Posted by on 17 Aug. 2021

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Comment from Hotel Management

18 Aug. 2021 by GSM

Thank you for staying with us. We appreciate your review.

5 out of 5
Awesome service, super fast and easy

Posted by on 10 Jul. 2021

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2 out of 5
.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Rena

Thank you for staying with us

4 out of 5

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Chris

Mahalo for your response.

5 out of 5
Friendly staff, very clean & good breakfast buffet. We enjoyed our stay.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Chris

Mahalo for your response.

5 out of 5
Room condition excellent; hallways dated for sure! Great location near airport with shuttle service.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Rena

Mahalo for staying with us! We appreciate your feedback and hope to see you again in the future!

4 out of 5
Every helpful staff and easy check in. Conveniently located

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Chris

Mahalo for your feedback

4 out of 5

Posted by on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Tony

Aloha, We are happy to hear that you enjoyed your stay with us. We hope to welcome you back again in the near future. Mahalo

5 out of 5
Great helpful staff! Allowed us to leave luggage here in morning so we could go exploring and then expediated check in. Only drawback was very noisy air condition system in our room.

Posted by on 20 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by Chris

Mahalo for your feedback.

About the Best Western The Plaza Hotel

Location 3253 N Nimitz Hwy, Honolulu, HI 96819

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western The Plaza Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2590 square feet (241 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Best Western The Plaza Hotel. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. This Honolulu hotel is smoke free.

  • 274 guestrooms or units
  • 12 levels
  • 2590 sq ft of conference space
  • 241 sq m of conference space
  • Dining venue
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western The Plaza Hotel offers 274 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 35-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Best Western The Plaza Hotel has a restaurant serving breakfast and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is TA-207-605-9648-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • State tax ID - TA-207-605-9648-01
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Plaza
  • Best Western Plaza
  • Best Western Plaza Honolulu
  • Best Western Plaza Hotel
  • Best Western Plaza Hotel Honolulu
  • Plaza Best Western
  • Plaza Hotel Best Western
  • Best Western Honolulu
  • BEST WESTERN The Plaza Hotel Hawaii/Honolulu
  • Best The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel
  • Best Western The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.