"We enjoyed the beautiful beach. The pools were great. The grounds were nice. My girls loved it. The restaurants were great.
I didn’t like the attitud
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Your stay at this Waikiki resort places you within 2 miles (3 km) of Ala Moana Center and Waikiki Beach. Also, Honolulu Zoo is within 2 miles (3 km) and Diamond Head is within 6 miles (10 km).
Full-service spa, sauna
A full-service spa, 9 restaurants, and 5 outdoor pools are all featured at this resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities.
Hilton Hawaiian Village Waikiki Beach Resort ratings based on 141 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hilton Hawaiian Village Waikiki Beach Resort
Everyone (50)Couples (31)Family (50)
2 out of 5
I was given a oceanfront room only on the 5 floor. At check in I was told no high floors was available unless I upgrade to a deluxe room. Absolutely terrible considering I booked this 1 month prior to coming. And every single morning at 5am I can hear the sand cleaning machine going off right outside becuz my suite is so low
Posted by Daniel Gong Min on 26 Jan. 2023
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Comment from Hotel Management
28 Jan. 2023
by General Manager
Aloha Daniel,Thank you for reaching out with your experience. We apologize for any miscommunication regarding your room and will ensure our policy is clearer going forward. We appreciate the valuable feedback so we know how to improve for future guests. Sincerely,Guest Services Manager
5 out of 5
Just fabulous!
Posted by Karen L on 19 Mar. 2023
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Comment from Hotel Management
19 Mar. 2023
by General Manager
Aloha Karen,Thank you for sharing your positive experience with us at Hilton Hawaiian Village. We are thrilled to hear that your stay was fabulous! It is our goal to provide our guests with exceptional experiences, and we are glad we were able to accomplish that for you. We hope to welcome you back in the near future for another memorable stay.Sincerely,Guest Services Manager
4 out of 5
We enjoyed the beautiful beach. The pools were great. The grounds were nice. My girls loved it. The restaurants were great.
I didn’t like the attitude of an employee sitting at a desk on the side lobby area for complimentary water the morning after check in. I explained we hadn’t received water. We checked in late the night before due to a flight cancelation and he replied rudely. We were a party of 5 he gave 2 small bottles and rudely said this is one time only. I explained to him we had a late check in & didn’t receive any. He was not kind.
We did feel some racism from other guests staying at the hotel. Not from the staff, mostly all staff was kind. Other than this we had a great time.
Posted by Jasmine on 8 Mar. 2023
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Comment from Hotel Management
10 Mar. 2023
by General Manager
Aloha Jasmine,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our beautiful beaches, inviting pools, and excellent dining added to your experience. We're glad most of our staff made you feel welcome, and we apologize for any instance when that was not the case. If your adventures bring you back to the area, please come see us again.Sincerely,Guest Services Manager
5 out of 5
Posted by BRADLEY, from Iowa City on 26 Feb. 2023
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5 out of 5
Posted by Cui on 24 Feb. 2023
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4 out of 5
Posted by Cynthia on 20 Feb. 2023
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4 out of 5
Posted by Patricia on 17 Feb. 2023
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5 out of 5
beach very nice
Posted by José Luis Nava, from Rowland Heights on 16 Feb. 2023
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Comment from Hotel Management
17 Feb. 2023
by General Manager
Aloha José,We always enjoy hearing from our guests, and we're so pleased you enjoyed the beach! Please come see us again soon at Hilton Hawaiian Village.Sincerely,Guest Services Manager
2 out of 5
Check in takes way too long. Out of 5 checkin stations only one had a guest checked in in less than 25 minutes. Inexcusable. My app to check in did not work and i waited in line for 35 minutes. Once I was at the check in desk it took another 14 minutes to get a room key. I had paid for the room. There was nothing that should have taken that long. Arduous process. I had incorrect information on where I could get included water bottles. Both of the concierge stations I was directed to were both closed. Then I was directed to a vending machine to purchase water. Please just leave water in the room, if it’s included.
Posted by Laurie on 16 Feb. 2023
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Comment from Hotel Management
17 Feb. 2023
by General Manager
Aloha Laurie,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any delays during check-in as well as for any difficulty finding water. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.Sincerely,Guest Services Manager
5 out of 5
This property has so much to offer everyone. Clean,friendly staff,shopping,eating,pools,beaches.
Posted by James Joseph on 23 Jan. 2023
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Comment from Hotel Management
24 Jan. 2023
by General Manager
Aloha James,Thank you for your compliments! We're thrilled that everyone at your party found something enjoyable about our property, and we can't wait to welcome you back to Hilton Hawaiian Village in the future.Sincerely,Guest Services Manager
About the Hilton Hawaiian Village Waikiki Beach Resort
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Hawaiian Village Waikiki Beach Resort you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. This beach resort also offers a children's pool, a steam room, and a fitness center. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Honolulu resort.
2860 guestrooms or units
35 levels
9 dining venues
2 bars by the pool
6 bars or lounges
2 coffee shops
150000 sq ft of conference space
13935 sq m of conference space
Built in 1961
Deli
Kid's club (surcharge)
Supervised childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 5
Children's pool
Waterslide
Free WiFi
Snack bar/deli
Laundry facilities
Refrigerator
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
, Internet access - wireless
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hilton Hawaiian Village Waikiki Beach Resort offers 2860 accommodations with MP3 docking stations and DVD players. Rooms open to furnished lanais. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Honolulu resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Private lanai (furnished)
MP3 dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
DVD player
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Gaming console
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Wardrobe or closet
Toothbrush and toothpaste available
Desk chair
Food & Drink
Hilton Hawaiian Village Waikiki Beach Resort has 9 restaurants serving breakfast, lunch, and dinner.
Rainbow Lanai - This buffet restaurant is located on the beach and specializes in American cuisine. Open daily.
Rocky Japanese Teppan - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Fresco Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Spa tub in spa
Massages
Minimum age to access spa is 12
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Thai massage
Reflexology
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 125.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The tax ID number is 30 09444998. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer.
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
State tax ID - 30 09444998
Staffed front desk
LGBTQIA friendly
Children stay free 17
Property is cleaned with disinfectant
Protective clothing is available to guests
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 58.98 per accommodation, per night
The resort fee includes:
Fitness/yoga classes
Phone calls
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 15.95 per night (rates may vary)
Self parking fee: USD 62 per night (in/out privileges)
Valet parking fee: USD 72 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 125.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Hawaiian Village Waikiki Beach
Hilton Hawaiian Village Waikiki Beach Resort
Hilton Village
Hilton Village Beach
Hilton Village Beach Resort
Hilton Village Resort
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort
Hilton Hawaiian Village Waikiki Beach Resort Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Resort Honolulu
You should know
Pool access available from 8:30 AM to 6:00 PM.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
