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Calimera Blend Paradise Resort

Property class: 5 and above
5-star beachfront resort near Red Sea

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Photo gallery for Calimera Blend Paradise Resort

Beach
Sports facility
Sports facility
Terrace/patio
Lobby

Reviews

4.4 out of 10

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

View in a map
Golden Five City, Sahl Hasheesh Road, 526 Y, Hurghada, Red Sea Governorate, 251
  • Place, Desert Rose Aqua Park
    ‪7 min walk‬
  • Place, beach near Kinderpool
    ‪10 min walk‬
  • Place, beach near Sahl Hashish Road
    ‪19 min walk‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪24 min drive‬

Room options

Double or Twin Room

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Double or Twin Room, Pool View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Double or Twin Room, Sea View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room, 2 Bedrooms, Pool View, Poolside

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Double deluxe

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

DOUBLE DELUXE GARDEN VIEW

  • Sleeps 4

DOUBLE DELUXE SEA VIEW

  • Sleeps 4

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About the area

Hurghada

On the beach.Within a 15-minute walk of this Village Road resort, you'll find Red Sea and Desert Rose Aqua Park. Sand City Hurghada and Senzo Mall are also within 2 miles (3 km).
View more Resorts in HurghadaOpens in a new window

What's nearby

  • Desert Rose Aqua Park - 7 min walk - 0.6 km
  • beach near Kinderpool - 10 min walk - 0.9 km
  • beach near Sahl Hashish Road - 19 min walk - 1.6 km
  • Senzo Mall - 5 min drive - 2.3 km
  • beach near Marsa al Halwaj - 5 min drive - 1.9 km

Getting around

  • Hurghada Intl. Airport (HRG) - 25 min drive

Restaurants

  • ‪Main Restaurant - ‬12 min walk
  • ‪Beach at Dana Beach Resort - ‬14 min walk
  • ‪Four Corners - ‬17 min walk
  • ‪Breakfast at Sunrise Select Garden Beach Resort & Spa - ‬2 min drive
  • ‪Pool Bar at Sentido Mamlouk Palace Resort - ‬19 min walk

About this property

Calimera Blend Paradise Resort

5-star beachfront resort near Red Sea
Calimera Blend Paradise Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Calimera Blend Paradise Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 5-star Hurghada resort.

  • 466 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1997
  • Continental breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Calimera Blend Paradise Resort offers 466 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Select Comfort beds feature Egyptian cotton sheets. Satellite television is provided.

Bathrooms include bathtubs with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Golden Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Steigenberger Aqua Magic Hotel
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  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 200 reviews
The price is CA $235
CA $304 total
includes taxes & fees
Sep 19 - Sep 20
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Calimera Blend Paradise Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Golden 5 Paradise
Golden 5 Paradise Hotel & Resort
Golden 5 Paradise Hotel & Resort Hurghada
Golden 5 Paradise Hurghada
Golden 5 Paradise Resort Hurghada
Golden Paradise Aqua Park City All-inclusive property Hurghada
Paradise Golden 5 Hotel & Beach Hurghada
Paradise Golden 5 Hotel And Beach Resort
Paradise Golden 5 Resort Beach
Golden Paradise Aqua Park City All-inclusive property
Golden Paradise Aqua Park City Hurghada
Golden 5 Paradise Hotel Resort
Goln Parase Aqua Park City Hu
Golden Paradise Aqua Park City Hurghada
Golden Paradise Aqua Park City All-inclusive property
Golden Paradise Aqua Park City All-inclusive property Hurghada

Frequently asked questions

How close is Calimera Blend Paradise Resort to the airport?

Calimera Blend Paradise Resort is 8.8 mi (25-min drive) away from the Hurghada Intl. Airport (HRG) airport, the closest popular airport to the property.

How much does it cost to stay at Calimera Blend Paradise Resort?

As of Sept 6, 2026, prices found for a 1-night stay for 2 adults at Calimera Blend Paradise Resort on Sept 28, 2026 start from CA $231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Calimera Blend Paradise Resort have an airport shuttle?

Calimera Blend Paradise Resort offers a shuttle from the airport to the hotel 24 hours a day, for a charge of USD 20 per vehicle.

How close is Calimera Blend Paradise Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Calimera Blend Paradise Resort offer free breakfast?

Calimera Blend Paradise Resort offers free continental breakfast every day.

Is there a casino at Calimera Blend Paradise Resort?

No, there is no casino at this resort.

What time is check-in at Calimera Blend Paradise Resort?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Calimera Blend Paradise Resort?

Free parking is not available at this resort.

Does Calimera Blend Paradise Resort have a pool?

Calimera Blend Paradise Resort features an outdoor pool and a children's pool.

Does Calimera Blend Paradise Resort have a restaurant?

Calimera Blend Paradise Resort is home to Red Sea main restaurant, which features international cuisine.

Does Calimera Blend Paradise Resort have a spa?

Pamper yourself with a day at Golden Spa, where you can enjoy thalassotherapy, body scrubs, and sports massages.

How close is Calimera Blend Paradise Resort to downtown Hurghada?

Calimera Blend Paradise Resort is 11.4 mi away from Hurghada.

Calimera Blend Paradise Resort Reviews

Reviews

4.4
Rating 10 - Excellent. 5 out of 37 reviews
Rating 8 - Good. 4 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 21 out of 37 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

5.2/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was closed and i can get in and nobody was there except the rude security stuff
Stayed 3 nights in May 2020
Verified review

6/10 Okay

Omid

Disliked: Cleanliness, property conditions & facilities, room comfort
Enkelt beskrevet, Jeg vil ikke sove der gratis engang
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garnichts !sieht ganz anders aus als auf dem Foto. Auch Ruine mässig
Stayed 7 nights in Jun 2019
Verified review

6/10 Okay

Wael

Liked: Property conditions & facilities

تجربة لن اكررها

المكان لا يشبه الصور، معظمه اشغال محلي، مستوى الطعام متوسط، مزدحم جدا، لا يرقى للاستجمام، ولكنه كخدمه مقابل سعر جيد
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

فندق ضعيف المستوي و كان في الامكان أن يكون افضل

مستوي الغرف سيء جدا و النظافة سيئة و المفروشات قديمة و الأغطية من شراشف و وسادات قديمة و بها بقع و ممزقة و الحمام سيء و غير نظيف و لا يعمل جيدا . المناشف صفراء و غير نظيفة اثاث الغرف قديم جدا و التليفزيون صغير و لا توجد خدمة انترنت . مستوي الاكل متوسط . الفندق مزدحم جدا و العمالة غير كافية لتقديم خدمة جيدة. الاكوابارك جيد و لكن لا توجد خدمة جيدة حول المسابح و البارات تحاول عدم تقديم المشروبات أو تقديمها في كاسات بلاستيك صغيرة جدا و في أماكن بعيدة لجعل المسألة صعبة علي النزيل في تكرار الطلبات أو المشروبات
Stayed 4 nights in May 2019
Verified review

2/10 Terrible

Anonymous

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
An EX 5 star resort complex which is falling apart at the seams.Staff doing the best they can but needs shutting down asap to prevent a major disaster.Whole property is broken and only 10% of the property is functional.FUNCTIONAL being the word,broken tiles litter the paths which are unlit.Whole place is a ghost town.No life whatsoever in the place.Unhygenic food served by the staff with them wiping their sweaty brows and then getting straight back to cooking!!Old stained carpets with mould everywhere.One lady dancing in her jeans and a man shouting at the top of his voice in the name of entertainment in a dimly lit disco in a basement with 3 familes biding thier time until thier flights back. Dont get swayed by the 5 star rating,it used to be 5 stars and is worse than a B&B now. Needless to stay I stayed for one night and then moved my family to another hotel Believe the negative reviews as its definately worse than they have said If you value your holiday as well as your family PLEASE STAY AWAY
Stayed 7 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet leider nur in der Lobby, sehr freundliches Personal
Stayed 4 nights in Feb 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

الفندق سىء

لم اجد الخدمات الموجوده باعلان الفندق من انشطه علي الشاطيء او خدمه الحجز اقامه شاملة لم يتم تقديم الخدمات لي كثير من مرافق الفندق معطلة عدم وجود نت في الغرفه مع العلم بدفع اقامة شاملة ولم احصل علي افطار كونتيننتال
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

مكان ممتاز للعطلات العائلية

لقد استمتعت كثيرا بالاقامة فى بارادايس جولدن فايف ، الشاطئ ممهد ورملى ورائع ، حمامات السباحة موزعة توزيع جيد على المساحة ونظيفة ، الأكل متنوع ونظيف وجيد جدا ، المشروبات جيدة جدا ، الأكوا بارك رائعة ، جميع الموظفين يتعاملون بحرفية عالية واحترام وود ، لكن مستوى تنظيف الغرف اليومى لم يعجبنى ولكنه ليس سيئا للدرجة التى تعيب الفندق فقط يجب الالحاح أحيانا لتنفيذ طلبك ، الاستاذ نشأت فى الاستقبال شخصية على درجة عالية من الاحترام والحرفية وهو من العوامل التى أسعدتنى فى الرحلة وكذلك جميع الموظفين بالفندق ، سوف أكرر الزيارة إلى باراديس جولدن فايف مرة أخرى
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, room comfort
I liked the facilities and staff services i dislike the vast property space
Stayed 4 nights in Aug 2018
Verified review

2/10 Terrible

Hany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Bad Trip we only stay in this damaged Hotel for 4 hours and then departed from it very dirty pool very poor food this hotel should be closed not ready for receiving guests every thing bad there i advice every one not visit it
Stayed 5 nights in Aug 2018
Verified review

2/10 Terrible

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

The Shining, Jack Nickolson

Just imagine Five sister hotels 450 rooms each in hundreds of acres with swimming pools and even cable cars, with no one in, only two of you, from time to time another client checks in only to leave the following day, leaving us to be the only hotel guests in this magnificent 5 star complex, it was closed for three years after the Russian plane disaster and opened only the week we arrived, nothing works and no life anywhere apart from builders and staff trying to repair and salvage a sinking damaged ship, you look from your balcony as far as the eye can see no life, it started with lifts, they have three only one worked, and went out of order the following day, so they switched it for the second one, which refused to go any further than the second floor, so we had to climb or go down one floor each day several times ( we are in our 70`s), and even that went out of order one day as well, in the room there was no hot water for 3 days and that was repaired, the air condition is like a fan does not bring cold or hot air, and it gets really cold at night and only one blanket for two single beds ( by the way we requested a double bed, but the large hotel could not accommodate us), then the lighting which consisted of two table lamps hardly enough to see the time on the clock or to read as 3/4 of the huge room was in darkness, next the TV does not work, there is no batteries in the remote control, the kettle does not work, the curtains do not close and too high to fix.
Stayed 7 nights in Dec 2017
Verified review

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ITS CLOSSD

DO NOT BOOK THIS HOTEL THIS HOTEL IS CLOSED. Has been for 2 years. You get dumped in a different (sub-standard) room. Any attempt to sell a room here is a con (including via hotels.com who I have reported it to, but who continue to sell rooms here based on 4 year old pictures)
Stayed 15 nights in Aug 2017
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Terrible hotel!

The original hotel that I had booked was closed and they put us in an another one. The room was OK and we had the room on the sea view whicj was beautifull! But the food was really really bad and also not clean. I had two days illness because of the food!
Stayed 5 nights in Aug 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist das letzte, der Strand ist total vermüllt. Das Personal total unfreundlich. In meinem Zimmer hingen Kabel aus der Wand nichts ist sauber und die Fliesen die zum Pool gehören sind kaputt, erhöhte unfallgefahr
Stayed 14 nights in Jul 2017
Verified review

8/10 Good

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tarek

الفندق به إمكانات كبيره جدا ولكن نظرا لظروف السياحه كل هذه الإمكانات مهمله-حمامات السباحه غير نظيفه-الطعام يعني-في المجمل الخدمه و الفندق مهمل. اتمني من اداراة الفندق اهتمام اكبر لاني بصراحه بحب الفندق ده .
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This wost hotel i seen very poor rooms are dirty the hotel is empty the food is so bad i was sick for week please Expedia dont send this hotel people
Verified review

2/10 Terrible

Ulrich E.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ist die reinste Ruine . Essen immer dasselbe

Die Zimmer sind einigermaßen Sauber, der Rest total Verdreckt von Putzen keine Spur..Der Katalog total veraltet,bestimmt schon 5 Jahre alt Gebäude sind die reinsten Ruinen nahe am zerfall.Uns wurde zugesagt einmal pro Woche in einem Spezialitäten Restourant zu Essen, waren leider geschlossen.Das Essen war immer dasselbe die armen Gäste die da länger blieben.Hatten einen Trasfer mit Taxi Gebucht wurden aber leider nur am Flughafen abgeholt vom Reisleiter war keine Begrüßung zu Erwarten da dieser nicht Anwesend war würde das Hotel aus meinem Katalog nehmen
Verified review

2/10 Terrible

m.negm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel had closed and all booking transfer

All golden five hotels are closed except Emerald hotel which they tramsfer all to. Only one restaurant work and provide poor food . It was bad hotel and so crowded .
Verified review

2/10 Terrible

Line

Disliked: Property conditions & facilities

Nedslidt hotel!!

Hotellet er meget nedslidt, og billederne må være mindst 10 år gamle. Da vi ankom til hotellet, var vi stort set de eneste gæster, og der var hverken vand i poolen eller gang i vandrutsjebanerne. Vi gik en tur på stranden, men her var også øde! Desuden blev vi indlogeret på et helt andet hotel, end det vi havde bestilt. Selv den lokale befolkning havde ondt af os, fordi vi boede på dette hotel. Der hang 5 stjerner på væggen, men hotellet er i hvert fald ikke mere end 2 stjerner værd.
Verified review

2/10 Terrible

L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ausgestorbene Stadt

fahren sie bitte zurzeit nicht hin. das hotel ist zu, die stadt ist nicht bewohnt, überall nur baustellen. richtig schlimm
Verified review

2/10 Terrible

es

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting, changed hotel, want to be refunded

We arrived in golden 5 paradise, without being warned, hotel was closed, ghost city, no bars, no animation, no swimming pool, they put us in small hotel behind, Emerald hotel, no water in room, blood stained sheets, bath not working, more dirty than I ever saw in my life, wouldn't let my dog in this room. We had to stay in this hotel for one week, was vomiting from the smell of dirty stained carpet everywhere, even in elevator. We had to leave this nightmare to another hotel, desert rose. I want to go to Tourism police and lawyer to assume Travelocity, you should visit the hotels before you put them in garbage and my words can't explain because it was worse. I off course want to be refunded, for your agency to make a hell of my holiday. Not to mention the taxi we had to provide by ourself to go from closed booked hotel to Emerald. Also no phone working to the hotel, 7 numbers calling the hotel was not answering.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don't ever book this hotel

OK first the hotel is one of five hotel when we we arrived we found this hotel has been close down and we have to go to other one less quality and service instead of 5 star we stay in 4 star hotel, during our stay the maintenance brook down the shade and Windows was brookin the fresh water was out for tow hours
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge disappointment

Rooms were not clean. Bathrooms were dirty and smelly. No wifi in rooms. Beach was full of rocks. I would not recommend this place for anyone
Verified review

10/10 Excellent

ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was perfect , food was fine, good staff , aqua park, pool ,beach all are very good with good price