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Desert Rose

Property class: 5 and above
5-star beachfront hotel near Red Sea

Choose dates to view prices

Photo gallery for Desert Rose

A spacious lobby with a high ceiling, a central tree, and multiple seating areas.
Property video
A poolside area with lounge chairs, planters, and a wooden deck.
A beachside lounge with wicker furniture, a round table with drinks, and a view of the ocean.
A beach resort with sun loungers, umbrellas, and palm trees.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Safaga Road, Hurghada
  • Place, Desert Rose Aqua Park
    ‪2 min walk‬
  • Place, beach near Kinderpool
    ‪7 min walk‬
  • Place, Senzo Mall
    ‪5 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Single Room BeachFront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Single Room BeachFront

  • Beach view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room Beachfront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Double Room Beachfront

  • Beach view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Suite Beachfront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Double Suite Beachfront

  • Beach view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Suite Beachfront

A hotel room with a large bed, a desk with a chair, a television, and a balcony with chairs.

Standard Triple Suite Beachfront

  • Beach view
  • 64 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, Garden View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Double Room, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room, Garden View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Single Room, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, Beach View

A spacious living room with a large white sofa set, a coffee table, and a blue accent wall.

Villa, Beach View

  • Sea view
  • 300 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Triple Room, Garden View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Triple Room, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Pool View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Double Room, Pool View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room, Pool View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Single Room, Pool View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Pool View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Superior Triple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double Room, Garden View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Double Room, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room, Pool View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Single Room, Garden View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Single Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Single Room, Pool View

A hotel room with two beds, a small table with fruit, a chair, and a wall art piece.

Premium Single Room, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room, Garden View

A hotel room with a large bed, a TV mounted on the wall, a mirror, and a window with curtains.

Premium Triple Room, Garden View

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Triple Room, Pool View

A hotel room with a large bed, a TV mounted on the wall, a mirror, and a window with curtains.

Premium Triple Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room, Garden View

A hotel room with a large bed, a chair, a small table, a potted plant, and a balcony with a view of greenery.

Deluxe Double Room, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room, Garden View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Triple Room, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Single Room, Garden View

A hotel room with a large bed, a chair, a small table, a potted plant, and a balcony with a view of greenery.

Deluxe Single Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Deluxe Suite, Garden view for 2 Adults

A hotel room with two beds, a wooden headboard, a wardrobe, and a ceiling light.

Deluxe Suite, Garden view for 2 Adults

  • Garden view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Grand Suite, Garden View

A modern hotel room with a large bed, a flat-screen TV, a balcony with a view, and a potted plant.

Grand Suite, Garden View

  • Garden view
  • 148 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Large Twin Beds

View all photos for Deluxe Single Room, Pool View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Single Room, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room, Pool View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Deluxe Triple Room, Pool View

A hotel room with two beds, a desk, a TV, and a wall art piece.

Deluxe Triple Room, Pool View

  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe suite , garden view for 3 adults

A modern hotel room with a flat-screen TV mounted on the wall, a wooden cabinet, a bedside table with a lamp, and a large bed with a white blanket.

Deluxe suite , garden view for 3 adults

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Large Twin Beds and 1 Double Sofa Bed

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About the area

Hurghada

On the beach.Your stay at this Village Road hotel places you within 12 miles (20 km) of Marina Hurghada and Makadi Water World. Hurghada City Center and Abdulmoneim Riadh Mosque are within 16 miles (25 km).

What's nearby

  • Desert Rose Aqua Park - 2 min walk - 0.2 km
  • beach near Kinderpool - 7 min walk - 0.6 km
  • beach near Sahl Hashish Road - 15 min walk - 1.3 km
  • Senzo Mall - 5 min drive - 2.3 km
  • Hurghada Grand Aquarium - 7 min drive - 5.3 km

Getting around

  • Hurghada Intl. Airport (HRG) - 25 min drive

Restaurants

  • ‪Main Restaurant - ‬5 min walk
  • ‪Beach at Dana Beach Resort - ‬7 min walk
  • ‪Pyramid Lobby Bar - ‬18 min walk
  • ‪Lobby at Dana Beach Resort - ‬7 min walk
  • ‪Breakfast at Sunrise Select Garden Beach Resort & Spa - ‬2 min drive

About this property

Desert Rose

5-star beachfront hotel near Red Sea
Desert Rose is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Desert Rose you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 beach bars and 9 bars/lounges. This all-inclusive hotel also offers a complimentary water park, a children's pool, and a seasonal outdoor pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hurghada hotel.

  • 912 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • 4 bars on the beach
  • 9 bars or lounges
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2001
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Desert Rose offers 912 air-conditioned accommodations with blackout drapes/curtains. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Planet Beach Spa. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free covered, secured self parking on site
  • Limited onsite self parking

Food and drink

  • 4 beach bars
  • 5 restaurants
  • 9 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Karaoke
  • Motor boating
  • Nightclub
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 1 2025 to December 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per child: USD 113 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in November and close in April.
  • Pool access available from 7:30 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Desert Rose Hurghada
Desert Rose Hotel
Desert Rose Resort Hurghada
The Desert Rose Hotel Hurghada
Desert Rose Hurgada
Desert Rose Hurgada
Desert Rose Hurghada
Desert Rose Resort Hotel
Desert Rose Resort Hurghada
The Desert Rose Hotel Hurghada
Desert Rose Resort Hotel Hurghada

Frequently asked questions

How close is Desert Rose to the airport?

Desert Rose is 8.7 mi (25-min drive) away from the Hurghada Intl. Airport (HRG) airport, the closest popular airport to the property.

How much does it cost to stay at Desert Rose ?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Desert Rose on Nov 1, 2026 start from CA $299, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Desert Rose have an airport shuttle?

Desert Rose offers an airport shuttle 24 hours a day, on request, for a charge of USD 10 per person.

How close is Desert Rose to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Desert Rose offer free breakfast?

Desert Rose does not offer free breakfast.

Is there a casino at Desert Rose ?

No, there is no casino at this hotel.

What time is check-in at Desert Rose ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Desert Rose ?

This hotel offers free self parking.

Does Desert Rose have a pool?

Desert Rose features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:30 AM to 5:00 PM.

Does Desert Rose have a restaurant?

There are 5 onsite restaurants, offering options like French cuisine, garden views, and brunch. The property will be renovating one of the dining venues from November 1 2025 to December 30 2026 (completion date subject to change).

Does Desert Rose have a spa?

Pamper yourself with a day at Planet Beach Spa, where you can enjoy Swedish massages.

How close is Desert Rose to downtown Hurghada?

Desert Rose is 8.7 mi away from Hurghada.

Desert Rose Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 273 reviews
Rating 8 - Good. 89 out of 273 reviews
Rating 6 - Okay. 33 out of 273 reviews
Rating 4 - Poor. 12 out of 273 reviews
Rating 2 - Terrible. 12 out of 273 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, staff is very friendly
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort

Very nice resort.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at Desert Rose Resort and truly enjoyed some special quality time as a small family. From the start, we felt very welcomed and well looked after. The resort is beautiful, family-friendly, and well maintained, with excellent food variety and quality throughout our stay. A special thank you to Milad, the restaurant manager, and his entire team for their outstanding service, warm hospitality, and genuine care, which made our experience even more memorable. We would highly recommend this resort and would love to return.
View from my sea view suite
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall with awesome variety of food. Activities all day long. Very Beautiful place ❤️
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
That is my fourth time at Desert Rose Resort. It is so good as always. Staff super friendly, Food vary good, heated pool, and mu h more. Love it
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday. Very clean and fabulously kept. Our room was a little “tired” but takes nothing away from the fabulous week we had at Desert Rose. Super clean and great staff throughout
Stayed 7 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very special hotel and near to my heart

I have a very good experience in desert rose hotel. The hotel is very nice food is delicious beach is great . Staff is very helpful and keen to serve you . It's not my first time to stay in this hotel and won't be the last. I have a special memory staying in desert rose
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The food is great, the pools and aqua park are great, the sea and the beach are wonderful and reliable. The hotel is simply perfect. The only problem is mosquitoes. They did not let me sleep at night. Don't forget to use mosquitoes spray or other precautions.
Stayed 4 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean. However almost felt clinical and like a hospital. The beach is really big but it is a very long way from the hotel room. The decor is very tired I’m the rooms and reception area. Does not Falaky put you in a good mood.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Desert Rose in March 2022. The overall experience was excellent. All the staff were friendly and always available to help. Especially Mr. Mahomud Abdel Samad in the main resturant and Mr. Milad Salama were always looking after us and paying extra attention to ensure that we are having great time. Customer service was exceptional at all levels. The main downside was the rooms as they are outdated and in urgent need for renovations.
Stayed 3 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Holiday

Good holiday, location is geart, the food was good, the bar stuff were very friendly and lovely, as well as the restaurant stuff were very friendly, the workout classes was great thanks to the instructors and the stuff, the entertainment team was a bit poor or unprofessional as they see us sometimes without even talk. But overall anything else was good.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of to do, entertaining and a wonderful team to keep you busy all day. spoke all the languages. super friendly staff. Christmas atmosphere was the best. parade and gifting little ones on Christmas day were not expected. they put a lot of efforts. Our best was Soda club for drinks after dinner. before dinner winter gardens are so pretty. and obviously the crepe and waffle bar all cheffed on the pontoon cocktail bar/restaurant beautiful to see the sun rise and sun set everyday. Finally missing the one and only Casanova. Wont say anymore, find him on the beach but don t forget to bring him a banana. Highly recomended
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at Desert Rose!

We loved our stay at Desert Rose! My family stayed here for 6 nights and had a great time. The food is decent — good amount of choice for a buffet style hotel and a la carte restaurants were OK. The bars were plenty! The rooms were really nice, although we stayed in a recently refurbished room which was nicely decorated and kept really clean. The lagoon is great with floating platforms in the middle. I only have a few small things to comment on: (1) If you went to look for a sunbed after 8am, the. You were going to have trouble if you’re a family of 4. It might have just been a busy time. However, if you ask one of the employees, they will help and bring empty ones over. (2) We were assigned a concierge who helped with booking the a la carte restaurants, which he did. However, I contacted him about booking excursions, and he was slow to respond so I booked externally. In all honesty, booking using Viatour or Get Your Guide is easy and you can see feedback of different tours, so maybe that’s better anyway. Overall, we had a great time and will recommend to friends & family!!
Stayed 6 nights in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is pretty nice. The rooms are good and the food is pretty good for an all-inclusive. The beach is beautiful. But the entire experience was ruined by a guy at the excursion counter who tries to rip people off. He tried to charge me $30 for a taxi to the airport on my last day there. However, there was a sign that clearly stated that the charge was $10. He was trying to overcharge me and keep the profit. This was the same guy that was very shady during an excursion to Luxor a few days earlier. He was my driver and did many things to get more money out of me and other things that made me feel uncomfortable. It's a shame because other than this guy, I had a great experience at the hotel. I had a great time in Egypt as well, but I booked all of my excursions through Travelocity and not through the hotel. Like I said before, the one I booked through the hotel was very sketchy, but the ones through Travelocity where great. I know their response is "we aren't in charge of those experiences because they are third-party vendors". But they absolutely are in charge of who they put in their lobby. It's a shame because if it wasn't for that guy, this would be a 5-star review.
Stayed 7 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place, scary staff for children. No 5* !!

The worst experience in my life as a hotel! 1st the reception: it is clearly mentioned in the hotel pages that they organise airport transfer (very close to the airport) but no one from the hotel answered my emails(3!) . Once I called the hotel someone at the receptions said that they dont do transfers but he can organise a transfer with the price of 30 USD, Normal price in 100-150LE, which I tool at the arrival. Scam attempt 2. the room: We had booked a suite, when we arrived the room it has so bad fungus smell that we had to put the aircon to the max and open all windows, no one could enter the bathroom as it was so bad. this was 3am, t called to the reception who seem not to be surprised at all we could not stay in the room, they then organised another room but it was in the same small building just opposite side and it was the same, it was just cleaned better so you could only smell the odour from strong cleaning agent, this wore off quite soon and my daughter and I got nosebleed as a consequence. 3. the staff: At the restaurant they were simply unprofessional. Too close questions to my daughters (13 and 15) when I was present. on the 2nd breakfast (our last) I asked a spoon for myself and my daughter and this so called waiter went to the next table where 2 ladies were sitting and took the spoon from front of their noses!!! When I raised how can you do that he did not even care, just smiled and said they are clean. I impossible. Cont..
Stayed 7 nights in Apr 2018
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
Lyxig paketering med nyrenoverade ytor men innehållet faller platt. Badrummet luktade avlopp, som dom ej kunde få bort. Sängarna var som kyrkbänkar. Maten var usel, dessutom fick vi vi problem med magen. Endast en värmd pool som stängdes kl 17, plus en liten uppvärmd aquapark som var öppet 4 timmar om dagen. Fina lounger och stranden var fin med bra dykcenter.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Rummet behöver en renovering, annars stort och bra. Dock funkar ej dörren och kortet. Man får springa till receptionen nästan varje gång man ska till rummet vilket gjorde personalen i receptionen irriterad som om det vore vårt fel. Alla personal i receptionen är ej trevliga, kompetenta eller erfarna. Resterande personal på hotellet var trevliga och vänliga, speciellt i restaurangen och barerna. Flera pooler och bekvämt om man har barn. Maten var Okej, inte mycket att välja på för en vegetarian.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Alles war toll
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Die Hotelanlage ist wirklich wunderschön und sehr gepflegt. Das Personal ist durchweg freundlich und hilfsbereit. Alles war sauber, und es gab zahlreiche Möglichkeiten zum Entspannen – entweder an einem der vier Pools oder an der Lagune. Liegen waren jederzeit ausreichend verfügbar. Das Essen war in Ordnung, die À-la-carte-Restaurants kann ich besonders empfehlen. Etwas störend war, dass überall ständig versucht wird, zusätzliche Dienstleistungen zu verkaufen (Massage, Schnorcheln, Quad-Touren etc.). Man sollte nicht alles glauben, was versprochen wird – und auf jeden Fall kann man über den Preis verhandeln. Alles in allem war es ein sehr schöner Urlaub, und eine Wiederkehr ist durchaus möglich
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantástico hotel. Personal muy agradable. Siempre ayudando. Instalaciones de primera. Habitación estupenda en edificio de numeración 3000. Varias piscinas. Comida excelente. Una estancia muy satisfactoria
Habitación espaciosa
Hall de ebtrada
Piscina
Bar al lado del mar
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr sauber und modern Abwechslungsreiches Essen Freundlich Mitarbeiter des Hotel Nur haben wir das falsche Zimmer bekommen und mussten später dann umziehen
Stayed 11 nights in Nov 2025