"The hotel staff is great, they clean rooms twice a day. One of the only issues I had that when you check in they don't have any welcome information an ... " More
On the beach
Your stay at this Ixtapa property places you within a 10-minute walk of Quieta Beach and Linda Beach. Ixtapa Island and Varadero Beach are also within half a mile (1 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 6 restaurants. Bring the family and enjoy the free kid's club, mini golf, and children's pool. Enjoy the 3 outdoor pools and perks like free self parking and free WiFi.
Connect and relax
Along with WiFi, the 400 guestrooms offer room service and TVs. Other amenities include coffee/tea makers, hair dryers, and safes.
11 Jul. 2019 by Calidad
Muchas gracias por su valoración, saludos cordiales.
27 Feb. 2017 by Calidad
Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels
20 Dec. 2016 by Managing Director
Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to our success. At Azul Ixtapa Hotels we are at your service, meeting your expectations and responding to your needs always improving the range of customer attention, and offering programs specifically designed to achieve even higher levels of customer. We remain our gratefulness for your comments and look forward for the opportunity to welcome you again in the nearest future.
Azul Ixtapa Beach Resort and Convention Center - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. There's an onsite business center. A children's pool, a nightclub, and a terrace are also featured at the family-friendly Azul Ixtapa Beach Resort and Convention Center - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Ixtapa property.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking
Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers 400 accommodations with safes and coffee/tea makers. This Ixtapa property provides wireless Internet access for a surcharge. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Costa Azul - This restaurant specializes in Mediterranean cuisine. Reservations are required.
Oyster Bar - This restaurant specializes in seafood. Reservations are required. Open select days.
La Terraza - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Plaza Mexicana - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Colores - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
