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5.0 out of 5

"Is really nice place to go vacation.. everything was like I spected.. " More

By a verified traveller on Mon 08 Jul 2019

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Hotel Description

4-star all-inclusive property near Ixtapa Island, connected to the convention center

On the beach

Within a 10-minute walk of the property, you'll find Ixtapa Island and Linda Beach. Cocodrilario and Cuachalalate Beach are also within half a mile (1 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Bring the family and enjoy the free kid's club, mini golf, and playground. Enjoy the 3 outdoor pools and perks like free valet parking and free WiFi.

Spa tubs, WiFi

Boasting private spa tubs, the 323 guestrooms also offer WiFi and balconies or patios. LCD TVs come with cable channels, and other amenities include DVD players and room service.

Luxury Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$264* Per night/room 5 May - 6 May

Master Suite One Bedroom 1 pax

Bed Count 1 King Bed Maximum Occupancy 1 Max

Master Suite One Bedroom

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Luxury Suite 1 pax

Bed Count 1 King Bed Maximum Occupancy 1 Max

Azul Ixtapa Grand All Inclusive Suites & Spa ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Azul Ixtapa Grand All Inclusive Suites & Spa

Everyone (3) Couples (2) Family (1)
5 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by La Dirección General

Buenas tardes Estimado Cliente; muchas gracias por su valoración, reciba un cordial saludo, los esperamos nuevamente en esta su casa.

5 out of 5
Is really nice place to go vacation.. everything was like I spected..

Posted by on 8 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Calidad

Dear Guest; Thank you for your comments; best regards!

5 out of 5
We like everything excellent nice service clean people really nice

Posted by on 25 May 2019

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Comment from Hotel Management

29 May 2019 by Caludad

Dear Carlos: Thank you for your comments!! Best regards!

5 out of 5
Everything was outstanding we really loved this place. The property is beautiful and the staff great.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Calidad

Thank you for your comments. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

5 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Calidad

Muchas gracias por su visita y valoración, saludos cordiales. Atte.- La Dirección General

5 out of 5

Very nice hotel and staff

The staff was very accommodating from check in to room service to restaurant to check out. First class indeed.

Posted by , from Canton, Tx on 14 Aug. 2017

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Comment from Hotel Management

19 Aug. 2017 by calidad

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

About the Azul Ixtapa Grand All Inclusive Suites & Spa

Location Paseo Punta Ixtapa, Lote 2, Ixtapa, GRO 40880

All-inclusive Details

  • A la carte or gourmet dining is limited
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Wireless Internet access not included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • One or more venues limit dining availability
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • All onsite activities, and facilities and equipment included
  • Room service not included
  • Minibar not included

Property Features

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Azul Ixtapa Grand All Inclusive Suites & Spa offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 4 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. A nightclub, spa services, and a terrace are also featured at the family-friendly Azul Ixtapa Grand All Inclusive Suites & Spa. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Ixtapa property.

  • 1 building
  • 323 guestrooms or units
  • 4 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 4 bars or lounges
  • Nightclub
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) (25 km / 15.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with private spa tubs and DVD players. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and laptop-compatible safes.

  • Private hot tub
  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Shower
  • Rainfall showerhead
  • Childcare in room (surcharge)
  • Laptop safe
  • Desk
  • Air conditioning

Food & Drink

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Bambu y Sakura - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Aqcua - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Azul Ixtapa Grand All Inclusive Suites & Spa

Policies

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Grand All Inclusive Suites
  • Azul Grand Suites
  • Azul Ixtapa Grand
  • Azul Ixtapa Grand All Inclusive
  • Azul Ixtapa Grand All Inclusive Suites
  • Azul Ixtapa Grand Suites
  • Ixtapa Grand Azul
  • Azul Ixtapa Grand All Inclusive Suites All-inclusive property
  • Azul Grand All Inclusive Suites All-inclusive property
  • Azul Ixtapa Grand All Inclusive Suites Spa
  • Azul Grand Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Green-EarthCheck Assessed
url importing https://www.travelocity.ca/Ixtapa---Zihuatanejo-Hotels-Azul-Ixtapa-Grand-All-Inclusive-Suites-&-Spa.h5383438-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.