The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property
3-star Victorian hotel near Thompson Rivers University

Choose dates to view prices

Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Suite, 1 King Bed, Non Smoking (One-Bedroom)
Suite, 1 King Bed, Non Smoking (One-Bedroom)
Junior Suite, 1 King Bed, Mountain View, Corner | Living area
Ballroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪3 min walk‬
  • Royal Inland Hospital
    ‪7 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(79 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Kamloops

City center stay.A stay at this Kamloops City Centre hotel places you steps from Kamloops Art Gallery and within a 5-minute walk of Lansdowne Village Shopping Centre. Lake City Casino Kamloops and Kamloops Museum and Archives are also within half a mile (1 km).

What's nearby

  • Lake City Casino Kamloops - 3 min walk - 0.3 km
  • Sandman Centre - 3 min walk - 0.3 km
  • Riverside Park - 6 min walk - 0.6 km
  • Royal Inland Hospital - 7 min walk - 0.7 km
  • Thompson Rivers University - 3 min drive - 2.3 km

Getting around

  • Kamloops Station - 10 min walk
  • Kamloops, BC (YKA) - 16 min drive

Restaurants

  • ‪Red Collar Brewing - ‬2 min walk
  • ‪Harvest by Nandi - ‬4 min walk
  • ‪Jacob's Noodle & Cutlet - ‬1 min walk
  • ‪Hello Toast - ‬1 min walk
  • ‪Carlos O'Bryans Neighborhood Pub - ‬1 min walk

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

3-star Victorian hotel near Thompson Rivers University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1928
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Languages

English, French, German, Hindi, Spanish

Similar properties

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • Piano

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 60.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 372 out of 1323 reviews
Rating 8 - Good. 377 out of 1323 reviews
Rating 6 - Okay. 242 out of 1323 reviews
Rating 4 - Poor. 177 out of 1323 reviews
Rating 2 - Terrible. 155 out of 1323 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Meg

Stayed 1 night in Mar 2025

6/10 Okay

Laurel

Disliked: Amenities
The hotel is cute but located in what feels to be a bit of a rough part of town
Stayed 1 night in Apr 2025

6/10 Okay

Summer

There is nothing bad to say but nothing really bad to say. We love the location. The staff were friendly. The rooms and bathrooms were average, the complimentary breakfast was below average. The advertise a pool but it's actually at the YMCA down the road. All and all it was okay but we won't be staying there again that's forsure.
Stayed 1 night in Mar 2025

8/10 Good

Shea

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Kamloops, beautiful character old style hotel
Stayed 2 nights in Mar 2025

4/10 Poor

Karima

Travelled with partner
Disliked: Cleanliness, staff & service
Horrible customer service…. They say yes to everything with big smiles…. Nothing accomplished! Staff provided incorrect information multiple times regarding the facilities and neighborhood. I would like to save others the negative experience. Will be following up with Wyndham to report. There was no management on site to address the issues.
Stayed 2 nights in Mar 2025

2/10 Terrible

cheryl

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We found pills/drugs in our room. There was broken glass in the carpet. Could not adjust the heat was way too hot to sleep and couldn’t keep window open to cool room because there is a bar attached that was very loud. Have to pay for parking and spaces are very small. Overall not a place for families.
Stayed 2 nights in Mar 2025

4/10 Poor

ROBIN

Disliked: Cleanliness, staff & service, amenities
A very basic, "downtown" hotel that could be so much more. Fantastic building that requires a complete over haul, starting with the staff's attitude. Everyone was too much trouble and they seemed to forget that I was a paying customer. Breakfast? Where? The worst I have ever had to endure. The bar/restaurant/breakfast area was filthy, and in particular after a private function the previous evening where discarded food was strewn throughout. The noise on the Saturday night was extreme to say the least and once again the hotel appeared to forget it's customers. Stay away at all costs.
Stayed 6 nights in Mar 2025

6/10 Okay

Danielle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
It was a good central location and staff both in hotel and restaurant were friendly and helpful. Parking when arriving felt unsafe due to many homeless/transient people in the parking lot. It did not feel safe to leave anything of value in the vehicle. The room itself was average. The area between bed and wall seemed dirty and not wide enough for a vacuum. The bathroom drain struggled to drain water and there was hair on the shower wall. The floor boards also had a solid layer of dirt on them that made the room feel dirty. Service was excellent tho and staff was very inviting and welcoming.
Stayed 1 night in Mar 2025

6/10 Okay

Alexandra

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience in the hotel located at very good place everything is nearby and was very quiet and safe
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Heather

The picture makes this place look quite nice, it is not. I ended up getting another hotel based on just the exterior.
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were told not to leave anything in our car as it would be stolen, they need to improve their security
Stayed 1 night in Mar 2025

6/10 Okay

Julian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Sketchy neighborhood
Stayed 2 nights in Mar 2025

6/10 Okay

Brenda

Disliked: Cleanliness, property conditions & facilities
Having read many of the reviews on this property prior to booking I would say this hotel lands right in the middle of the good, the bad and the ugly. Check in was smooth and the front desk staff were fantastic. The breakfast although included in the stay was extremely disappointing. The first morning at (9:00 am) found the hot food table pretty much empty (hard boiled eggs only). No fruit, no hot water, and a toaster that needs to be retired. The following 3 days were better with an ample amount of hot food for the guests. The room! This hotel is not a new hotel. It has been around the block but for the price point it was okay. The question is "was it my type or clean"? "Was it a Wyndham clean hotel"? That answer would be NO! The bedding had black marks on it. The pillows had makeup smears. The bathroom floor was filthy (We washed it with a towel). The cleaning staff never came to service our room the 4 nights we stayed there. We had to have the front desk bring up coffee each evening when we returned to the room even after asking the afternoon staff to have our room serviced. If you are looking for a cheap room and are not fussy about cleanliness this is your place. The one bonus was that there was a liquor store located in the same building, so we did not have to travel to pick up a bottle of wine.
Stayed 4 nights in Mar 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, property conditions & facilities
Central location is convenient.
Stayed 1 night in Mar 2025

6/10 Okay

Kerslake

Business traveller
Liked: Staff & service
The property itself is not bad. Very vintage. Room clean. People our front on the streets not so friendly..
Stayed 1 night in Mar 2025

8/10 Good

Graeme, Carine

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfy though there were a couple of protrusions (it was maybe a Queen base on a king frame) which would have hurt if I'd walked into them. Couldn't get sound on telly to work. Room otherwise was perfect for my stay. Staff were friendly too. Breakfast area was a bit dark and gloomy and hard to see the selection on offer. Could have done with some more condiments too. All in all thought I would have been happy to stay there again as rate was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Rheann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and close to the Sandman Centre
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Good location - close to restaurants, breweries. Comfortable beds and functional rooms. Includes breakfast
Stayed 1 night in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is super cute and so close To shoe and the arenas for concerts . You can park and walk all weekend
Stayed 1 night in Feb 2025

10/10 Excellent

Jagdish

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025